| Term 
 
        | Access Which of the following is the best way to make the Field Mandatory for everyone?
 
 A. Page Layout
 B. Validation Rule
 C. Roles & Profiles
 D. Field Level Security
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Admin Which Feature is not available in Salesforce.com ? 
 A. Profile based Login Hours
 B. Profile based Login IP Ranges
 C. Organization based Login Hours
 D. Organization based Login IP ranges
 
 
 
 
 |  | Definition 
 
        | C. Organization based Login Hours |  | 
        |  | 
        
        | Term 
 
        | Apps Which of the following is not a Standard Salesforce.com Application?
 
 A. Service
 B. Sales
 C. Call Center
 D. Community
 E. Marketing
 |  | Definition 
 
        | A. Service is not a Standard Salesforce.com Application |  | 
        |  | 
        
        | Term 
 
        | Dashboads Dashboards can be created by using Standard Reports as Source Reports? 
 A) True
 B) False
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Data For how many days deleted records are kept in the Recycle Bin?  A. 15
 B. 30
 C. 45
 D. 60
 
 
 
 
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Data Which of the field types cannot be used as an External Id?
 
 A. Text Field
 B. Number Field
 C. Picklist Field
 D. Email Id Field
 |  | Definition 
 
        | C. Picklist Field type cannot be used as an External Id |  | 
        |  | 
        
        | Term 
 
        | Data Will data be lost in a Custom Field if Data Type is changed to Number from any other Data Type? 
 A) Yes
  B) No
 
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Editions API’s are not available for use in which Salesforce.com edition? 
 A) Developer Edition
 B) Professional edition
 C) Enterprise Edition
 D) Unlimited edition
 
 
 
 
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Fields Which of the following cannot be on the controlling side of the Dependent Picklist?
 
 A. Checkbox
 B. Custom Picklist
 C. Standard Picklist
 D. Multi Select Picklist
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | General Which of the following is NOT a Standard Salesforce.com Functionality? 
 A) Email to Lead
 B) Email to Case
 C) Web to Lead
 D) Web to case
 
 
 
 
 
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Imports Which tool should be used to Import more then 65000 records in Salesforce.com? 
 A) SFDC Import Wizard
 B) Data Loader
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Leads On Lead Conversion a Lead Object Custom field cannot be mapped to Which Object custom field? 
 A) Account
 B) Contacts
 C) Case
 D) Opportunity
 
 
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Leads On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?
 
 A. Blank
 B. Today ()
 C. Last Day of Current Quarter
 D. Last Day of Current Month
 E. Last Day of Current Year
 |  | Definition 
 
        | C. Last Day of Current Quarter |  | 
        |  | 
        
        | Term 
 
        | Profiles A user successfully login’s at 3:00 PM, What happens at 3:31 PM, if the Login hours for the user’s Profile are set from 7:30 AM to 3:30 PM? 
 A) User is automatically Logged Out
 B) User keeps working continuously without any issues
 C) User is asked in a Popup window if he would like to extend his session
 D) User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc.
 
 
 
 
 
 
 |  | Definition 
 
        | D) User is logged out once he tries to do any DML (Data Manipulation) Operation i.e. Save, Edit etc. |  | 
        |  | 
        
        | Term 
 
        | Profiles Which of the following profile permissions will enables the User to edit any record, regardless of the
 Sharing Model?
 
 A. Customize Application
 B. View Setup and Configuration
 C. View All Data
 D. Modify All Data
 E. None of the Above
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Profiles Which of these is NOT a Standard SalesForce.com Profile? 
 A. Marketing User
 B. Sales User
 C. Contract Manager
 D. Solution Manager
 
 
 
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | User What is the Impact on a User of the Organization level Locale Changes? 
 A) The default Locale of the user is also set to the new Organization Level locale
 B) The User is asked for a Choice; if he would like to choose New Organization Locale or his own Locale
 C) No Impact on the User as he keeps using his own default Locale
 D) From a new session, user will see everything in the New Organization Locale
 
 
 |  | Definition 
 
        | C) No Impact on the User as he keeps using his own default Locale 
 
 |  | 
        |  | 
        
        | Term 
 
        | Users Which of the following is Not a Mandatory Field while creating a User Record?   A) Profile
 B) Role
 C) Alias
 D) Community Nickname
 
 
 
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Report You can use conditional highlighting for summary and matrix report only A. True B. False |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Profiles Can an administrator change the profile settings of the Standard Solution Manager profile?
 
 A. Yes
 B. No
 C. Depends on the Setting of the Administrator profile
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Queues Queues cannot be created on which Object in salesforce.com?
 
 A. Lead
 B. Case
 C. Account
 D. Custom Object
 |  | Definition 
 
        | C. Queues cannot be created on the Account object |  | 
        |  | 
        
        | Term 
 
        | Processes Which of the following is not a valid business process in Salesforce.com?
 
 A. Sales Processes
 B. Marketing Process
 C. Lead Processes
 D. Support Processes
 E. Solution Processes
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Junction Object What is the significance of Primary Master – Detail Relationship in a Junction Object?
 
 A. Look and Feel is inherited from Primary Master Object
 B. Record Ownership is inherited from Primary Master Object
 C. No such Significance
 D. Both A & B
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Junction Object What happens when you delete an object that is related to a junction object by a lookup relationship?
 
 A. The junction object is deleted
 B. The related fields in the junction object is deleted
 C. The master records are deleted
 D. The intersection object is deleted
 |  | Definition 
 
        | B. The related fields in the junction object is deleted |  | 
        |  | 
        
        | Term 
 
        | Users Can the User Records be permanently deleted from the Salesforce.com?
 
 A. Yes
 B. No
 C. Depends on Profile Settings of the Administrator
 D. User Records can be archived so that they are available on request
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Imports Which of the following objects cannot be imported via the Salesforce.com Import Wizard?
 
 A. Leads
 B. Accounts
 C. Opportunities
 D. Solutions
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Editions Salesforce.com record Id’s are Identical in?
 
 A. Production and Config Only Sandbox
 B. Production and Developer Sandbox
 C. Production and Full Copy Sandbox
 D. Record Id’s are always different in different environment
 |  | Definition 
 
        | C. Production and Full Copy Sandbox |  | 
        |  | 
        
        | Term 
 
        | Fields A custom field is made Read only from the Field level security and Required from Page layout. The Field will be
 
 A. Read Only for the User
 B. Required for the User
 C. Throws an error and don’t allow to make Read only field Mandatory from page layout
 D. User is given a choice in a pop up window
 |  | Definition 
 
        | A. Read Only for the User |  | 
        |  | 
        
        | Term 
 
        | Fields Which of the following is not a Roll Up summary field operation?
 
 A. SUM
 B. MAX
 C. MIN
 D. Count
 E. Average
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Fields How many fields can be enabled for tracking on a custom Object?
 
 A. 10
 B. 20
 C. 30
 D. 40
 E. None of the Above
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Profiles Which of the following is not part of the Profile?
 
 A. User License
 B. Page Layout
 C. Record Types
 D. Field Level Security
 E. Roles
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Reports How many Custom Summary Formula Fields are allowed on a single Report?
 
 A. 5
 B. 10
 C. 15
 D. 20
 E. No Limit
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Reports Is it possible for a user to see different Set of data in Report and in a Dashboard based on the same Report?
 
 A. Yes
 B. No
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Fields Which of the following is not an available function in the Formula Fields?
 
 A. HyperLink
 B. Substitute
 C. RPad
 D. Vlookup
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Reports Which of the following cannot be used as a source report for the Analytical Snap Shot?
 
 A. Tabular Reports
 B. Summary Reports
 C. Matrix Reports
 D. All can be used
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Imports Which Import functionality of salesforce.com should be used if one needs to import the 30000 Cases in Salesforce.com?
 
 A. Import Wizard
 B. Data Loader
 C. Any one of A or B
 D. None of A or B
 |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Dashboards All dashboard viewers see data based on the security settings of the Running User—regardless of their own personal security settings? A. True B. False |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Editions How many custom fields can be created on an object in an unlimited Edition? A. 100 B. 200 C. 500 D. Unlimited Fields |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Reports Which Type of Reports can't be used to create groups of data or charts? A. Tabular B. Summary C. Matrix D. None of the Above |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Editions How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object? A. 10 B. 20 C. 30 D. No restriction on no. of Fields |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Permissions What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object? A. He still sees the Opportunity record B. He is not able to see the Opportunity Record C. This case can never arise |  | Definition 
 
        | B. He is not able to see the Opportunity Record |  | 
        |  | 
        
        | Term 
 
        | Reports Conditional highlighting can not be used for? A. Tabular Reports B. Summary Reports C. Matrix Reports D. None of the Above |  | Definition 
 | 
        |  | 
        
        | Term 
 
        | Processes Which of the following is an automated process your organization can use to approve records in Salesforce.com? A. Validation Process B. Approval Process C. Workflow Rules |  | Definition 
 | 
        |  |