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| presents an idea for a new product to potential customers to test their reactions |
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| yearly statement of financial condition, progress & expectation |
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| who invented Theory X & Theory Y? |
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BK: recording financial info
Acct: classifying, summarizing, & interpreting financial info |
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| What's the difference between bookeeping and accounting? |
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| when a business does not have enough money tpo do all necessary start-up things |
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| minimum qualifications required of a worker for a specific job |
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| numerical statistics like age, income or education |
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| any physical good, service, or idea that statisfies a want or need |
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| intermeiary who doesn't sell to end buyer |
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| conduct surveys; you do the work |
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| highest ranking motivator according to Herzberg's research |
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| acting as a resource by teaching, guiding & providing recommendations |
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| two part time employees for one full time job |
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| big bonus for retiring early |
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| utility that adds value to goods by having them available where they're wanted |
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| working 4 tens instead of 5 eights |
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| works for a single business or agency |
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| accouts for 30% of payroll expense |
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| employers can fire like employees can quit. No warning is required |
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| creating differences in like products |
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| name or image owned by a company |
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| embryo, growth, mature, decline |
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| name for all products in the industry |
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| compensation fixed to amount of time |
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| cafeteria-style benefit plan |
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| pick your benefit package |
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| knowing you've done a good job |
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| refers to face to face interactions |
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| Universal Product Codes (UPC) |
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| acquiring and managing funds |
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| low price to attract customers |
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| father of scientific management |
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| savings plan that allows you to deposit pretax dollars and whos earnings compound ta free until withdrawl |
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| a yearly statement of the financial condition, progress and expectations of an organization |
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| dividing ehe market by determining which benefits of the product to talk about |
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| a name, symbol or design that identifies the goods or services |
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| a word, letter, or group of words or letters that differentiates one seller's goods from competition |
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| the process used to determine porfitability at various levels of sales |
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| a whole set of marketing intermediaries such as wholesalers and retailers that join together to transport and store goods in their path from producers to consumers |
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| convenience goods & services |
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| products that the consumer wants to purchase frequently and with a minimum effort |
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| a document that protects a creator's rights to materials such as books, articles, photos, and cartoons |
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| groups of employees from different departments who work together on a long-term basis |
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| part of a firm's profits that may be distributed to stockholders as either cash payments or additional shares of stock |
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| employee orientation program |
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Definition
| the activity that introduces a new employee to the organization; to fellow employees; to their immediate supervisors; and to the policies, practices, and objectives of the firm |
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| the process of identifying the factors that can affect marketing success |
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| the idea that employees try to mantain equity between inputs and outputs compared to others in similar positions |
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| Victor Broom's theory that the amount of effort employees exert on a specific task depends on their expectations of the outcome |
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| a summary of all the transactions that have occurred over a particular period |
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| work schedule that gives employees some freedom to choose when to work |
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| a small gorup of people who meet under the direction of a discussion leader to communicate their opinions aobut an organization, its products, or other given issues |
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| the tendency for people to behave differently when they know they are being studied |
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| human resources management |
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Definition
| the processof determining human resource needs and then recruting, selecting, developing, motivationg, evaluating, compensating, and scheduling employees to achieve organizational goals |
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| distribution that puts products into as many retail outlets as possible |
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| a motivational strategy that emphasizes motivationg the worker through the job itself |
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| the process of planning and executing the conception, pricing, promotion, and distribution of goods and services to facilitate exchanges that satisfy individual and organizational objectives |
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| organizations that assist in moving goods and services from producers to industrial and consumer users |
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| the ingredients that go into a marketing program: product, price, place, and promotion |
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Definition
| an evaluation in which the performance level of employees is measured against established standards to make decisions about promotions, copensation, additianal training, or firing |
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| the combination of product lines offered by a manufacturer |
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| any physical good, service or idea that satisfies a want or need |
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| the combination of promotional tools an organization uses |
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| psychographic segmentation |
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Definition
| dividing the market using the group's values, attitudes, and interests |
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Definition
| an accountant who provides his or her accounting services to individuals or businesses on a fee basis |
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| the set of activities used to obtain a sufficient number of the right people at the right time |
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| discrimination against whites or males in hiring or promoting |
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Definition
| studying workers to find the most efficient ways of doing things and then teaching people those techniques |
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| information that has already been commpiled by others and published in journals and books or made available online |
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| distribution that sends products to only a preferred group of retailers in an area |
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| specialty goods and services |
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| consumer products with unique characteristics and brand identity. |
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| specialty goods and services |
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Definition
| consumer products with unique characteristics and brand identity. |
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Definition
| marketing directe toward those groups an organization decides it can serve profitably |
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| unsought goods and services |
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| products that cosumers are unaware of, haven't necessarily thought of buying, or find that they need to solve an unexpected problem |
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| right to purchase stock over a specific period of time |
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| dislike work and are motivated by money and fear |
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| wages based on how many are produced |
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| competition is a geographical area |
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| to buy and sell securities for clients |
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| comparing yourself to the world's best to see if you can do better |
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| istead of $ get a substitute that isn't money |
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| advertising to customers at home or work |
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| focusing on what the customer wants |
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| verifying that accounting procedures are accounting with accounting principals |
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| internal source employment |
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Definition
| includes empoyees in the firm and includes employees that can be reccommended to hire |
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Definition
| employee stock ownership plan |
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| teams that are empowered to resolve everyday problems, they also have direct access to information that allows them to improve operations |
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| developed by Ouchi employee involvement is key to increase productivity |
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