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Workplace Readiness
Interpersonal Skills
36
Education
Not Applicable
11/07/2005

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Cards

Term
List 7 Interpersonal skills
Definition
1. working in teams
2. teaching others
3. leading others
4. searving others
5. solving problems
6. using negotiating skills
7. working effectivily with others
Term
Collaborate
Definition
to work jointly with ohters especially in an intellectual endeavor
Term
Negotiate
Definition
to confer with another so as to arrive at the settlement of some matter
Term
Lead
Definition
to show, guede, or direct someone who will follow
Term
Empower
Definition
give official authority to make decisions and to complete tasks
Term
Brainstorming
Definition
intensive accumulation of ideas or possible solutions in a limited time
Term
Compromise
Definition
a settlement in which each party in a disagreement is willing to give in order to receive
Term
Conflict Resoulution
Definition
settling of differences so that people may work together effectively
Term
Consensus
Definition
general agreement among those involved
Term
Consequence
Definition
a result of action, provess, outcome, or effect
Term
Consumer
Definition
ultimate user of a good or service
Term
Culture
Definition
the predominating attitudes and behavior that characterize the functioning of a group or organization
Term
Delegate
Definition
to commit or entrust to another, as in delegating a task to a subordinate
Term
Discrepancy
Definition
a difference between conflicting facts, claims, or opinions
Term
Diversity
Definition
differences among people including personality, culture, ethnic background, age, social economic group
Term
Ethics
Definition
accepted principles of right and wrong that govern conduct
Term
Flexibility
Definition
ability to adapt, modify, or change behavior
Term
Initiative
Definition
the ability or instinct to begin or to follow through with a plan or task
Term
Integrity
Definition
steadfast adherence to a strict moral or ethical code
Term
Moral
Definition
state of the spirits of an individual or group as shown in willingness to perform assigned tasks
Term
Performance Evaluation
Definition
a documented report giving a critical estimate of work or performance
Term
Problem Solving
Definition
a technique invloving the use of thinking skills to develop solutions to problems
Term
Skills
Definition
proficiency acquired, learned, or developed through training or experience
Term
Stereotype
Definition
a commonly held, and oversimplified, opinion or attitude
Term
Good Team
Definition
has a diversity of backgrounds, providing an opportunity to utilize the particular strengths of each induvidual to permit the team to achieve what can not be achieved by a single individual working alone.
Term
Barriers
Definition
behaviors preventing effectiveness
Term
Barriers to Teamwork
Definition
1. Not working together
2. Arrogance
3. Conceited
4. Backstabbing
5. Not listening to all opinions
6. Cliques
7. Criticism
8. Stereotypes
9. Negative
10. Dominating
Term
Functional Team
Definition
a team in which each member has a specific strength
Term
Jazz-Combo Team
Definition
a team in whcih each member is a specialist
Term
Service Team
Definition
a team i which members help one another to serve others
Term
Cross Functional Communication
Definition
the exchange of information between departments whose roles in a company may be quite different
Term
Qualitites of Successful Team
Definition
1. Unselfish
2. Cooperative
3. Focused
4. Goal-oriented
5. Organized
Term
Ideal Conditions of a Good team
Definition
1. Mutual trust
2. Mutual support
3. Good communication
4. Team objectives
5. Conflict Resolution
6. Utilization of Member Resource
7. Control Methods
8. Organizational Environment
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