Shared Flashcard Set

Details

WHP 350 Test 3
Management
47
Health Care
Undergraduate 3
04/03/2013

Additional Health Care Flashcards

 


 

Cards

Term
Profit Center
Definition
Programs or services offered within club operations that provide additional revenue and profit to the bottom line
Term
Steps to Initiating Profit Centers
Definition

1. Determine Purpose

 

2. Determine SMART Goals

 

3. Develop a Marketing Plan

 

4. Develop a Financial Plan

Term
Four Most Common Profit Centers
Definition

- Personal Training

 

- Group Programs

 

- Spa Services

 

- Youth Programs/ Child Care

Term
Cash Accounting
Definition
Involves recording business transactions only when the business receives or pays cash
Term
Accrual Accounting
Definition
Records transactions when they occur rather than when cash is received or paid
Term
Cash Accounting Revenue
Definition

Record when it's received, regardless of when goods sold or services rendered

 

When you sell merchandise or renders services in one month and collect cash the following month, cash-based accounting recognized revenue only when you RECEIVE the cash

Term
Cash Accounting Expenses
Definition
Accounting for expenses means when you make a cash payment, you record the amount as an expense
Term
Accrual Accounting - Revenues
Definition
Recorded when they are earned whether or not cash has been received
Term
Accrual Accounting - Expenses
Definition
Recorded when they occur, as opposed to when they are paid
Term
Cash Accounting Disadvantages
Definition
Difficult to determine accurate net worth, because unpaid revenue and expenses not reflected
Term
The Purposes of Financial Statements
Definition
Provides summary of current status of fitness organization
Term
Financial Statements: Income Statement
Definition
List of business's revenues, expenses, and net income/loss for a specific period of time
Term
Financial Statements: Income Statement - Expenses
Definition
Costs incurred for generating revenue and operating a fitness facility
Term
Financial Statements: Income Statement - Revenues
Definition

Earned through selling products or providing a service

 

- Membership sales, fitness programs, profit centers

Term
Financial Statements: Balance Sheet
Definition

Shows company's assets, liabilities, and owner's equity at a specific point in time

 

- Balance sheet is divided in half, with assets on left and liabilities and equity on right

Term
Financial Statements: Statements of owner's equity
Definition
  • Owner's ownership of business

 

  • Reflects book value of business, not market value - like Kelley Blue Book

 

  • Owner's equity - assets - (minus) liabilities
Term
Financial Statements: Cash Flow Statement
Definition
  • Reports changes in cash holding over a certain amount of time
  • Funds business receives for products and services sold, plus funds the business pays out for items such as rent and salaries
Term
Equity
Definition

Anything a business owns that has monetary value

 

Ex: cash invested, land, exercise equipment, office equipment, inventory

 

Fixed: land, building, office furniture, fitness equipment

Term
Liquidity
Definition

Ease and quickness with which assets can be converted into cash

 

  • "current" assets are most liquid compared to "fixed" assets
Term
Liabilities
Definition
  • Amounts owed to creditors
  • Current vs. long-term
  • current: payroll taxes

- Businesses usually do this quarterly

 

  • Long-term: to be paid beyond a year

Ex: Repaying a loan note for new outdoor tennis courts

Term
Increment - Decrement (Trend-Line) Budget:
Definition

- Most popular

  • Use previous year financials to build budget for current year
  • Looks at the past

- Benefit: Using established numbers as the starting point for your budget

- Disadvantages: numbers may not be the most effective ones

Term
Break-Even Analysis Budget
Definition
Budget is developed that shows minimum amount of revenue that must be generated to cover the expected costs
Term
Worst-Case Scenario Budget
Definition

- Shows least desirable outcome, what happens if sales are low

 

- What will happen if fitness center misses all of its sales targets and expenses are higher than expected?

Term
Zero-Based Budgeting
Definition

Taking an in-depth look at all areas of business and establishing a budget based on specific for year

 

  • rarely used
  • based on goals
Term
Health and Safety Guidelines: Medical Liason Questions
Definition

Who is your point-person?

 

Do you have a plan?

 

Does the rest of your staff know your plan?

Term
Health and Safety Guidelines: Emergency Equipment
Definition
  • Automated External Defibrillator (AED)
  • First Aid Kit
    CPR Equipment
  • Ice Chest/Maker
  • Two-way radios
Term
Health and Safety Guidelines: Signage
Definition
  • About rules and policies of the facility
  • About potential health hazards (i.e., cleaning supplies)
  • "cover your butt"

-Exs.: - No chalk use

- Clothing attire

- Equipment wipe down

Term
Health and Safety Guidelines: Health Codes and Standards
Definition
  • Michigan Right To Know
  • Blood Borne Pathogens
  • Code System for Emergency Situations
Term
Points when Organizing Member Orientations/Beginning Workshops
Definition
  • If you can, offer an orientation to every member of your facility
  • If you can't, offer it as a service to any member who is interested

Why?

-Familiarization with equipment

-Familiarization with programs and services offered

-Comfort

Term
Outside Vendors for equipment maintenance best to use
Definition
  • Equipment Repair
  • Exercise Pad Upholstery
  • Laundry Service

- 6 months preventative maintenance services

Term
Examples of pre- exercise screening forms/questionnares
Definition
  • Health History Form (required)
  • Fitness Assessment (required)
  • PAR-Q Form (optional)
  • Physician Clearance (if necessary)

1. For all members (if feasible)

2. For personal training clients

3. For members who are interested

Term
Medical History/Health Habits Questionnaire
Definition

Used for risk stratification should ask questions regarding the following:

 

1. History of disease

2. Family history

3. current medications

4. current and past health habits

5. history of surgeries

6. signs and symptoms related to cardiovascular diseases

Term
Physical activity Readiness Questionnaire (PAR-Q)
Definition
  • Developed in Canada
  • simpler than a health history questionnaire
  • seven YES-NO questions
  • designed to screen individuals in participating in too strenuous activities
  • minimal assessment standard to be completed prior to participating in moderate exercise
Term
Informed Consent
Definition

First step before completing a health history form or the assessment itself

-information in it:

purpose, explains procedures, risks and discomfort possibly experienced, benefits of test, expectations of client, ensure confidentiality, explain voluntary termination, give opportunity for questions

Term
Five components of fitness testing
Definition
  1. body composition
  2. blood pressure/heart rate
  3. muscular strength and/or endurance
  4. cardiovascular fitness
  5. flexibility

 

Term
Why your fitness center should perform fitness tests
Definition

- to obtain baseline fitness level information

 

- provides motivation to do better

 

- education on limitations

 

- allows for program design

Term
Three things to consider before purchasing exercise equipment
Definition
  • What is the 'theme' of your gym?
  • Who are you trying to attract? Who will be using the equipment?
  • More strength? More cardio? A little bit of both?
Term
Pros of leasing equipment
Definition
  • Low upfront costs: leases rarely require a down payment, however, if required, usually start at 10% down payment
  • Modern equipment: contracts usually last about 36 to 48 months. This means new equipment every 3-4 yrs, always keeping up with trends can attract new members
  • Repairs: Typically done by leasing company as it's built in their contract
Term
Cons of leasing equipment
Definition
  • Costly in the long run: interest rates will vary from company to company. Fees are typically built in with the lease cost
  • Lack of ownership: Just like leasing a car, the equipment never belongs to you and your facility. Is it worth investing all of that money only to give it back?
  • Cardio vs. Strength Equipment: Might make more sense to lease cardio equipment
Term
Pros of buying new
Definition
  • Ownership: once purchased, it's yours
  • Cheaper in the long run: no leasing fees to pay for
  • Trade-Ins: possible when ready to purchase new equipment
Term
Cons of buying new
Definition

Obsolence: Trends are always changing, equipment is always changing. New technology = new equipment developed and features enhanced

Depreciation: fitness equipment starts to depreciate as soon as it arrives on your gym floor

Expensive upfront: very expensive. Some business owners simply can't afford to part with that much cash

Repairs: You are responsible for the cost of maintenance/repairs

Term
Cons of buying used
Definition
  • May not be very appealing for members and potential members to purchase a membership at a gym with used equipment
  • Quality of equipment might not be great
  • Not keeping up with trends
Term
Space is important when considering equipment purchases...
Definition
  • very crucial role in determining equipment selection
  • "A rule of thumb for designing exercise spaces is that one station or footprint of exercise equipment occupies approximately of floor space" - Mike Bates
  • ADA regulations
  • Life Fitness Room Planner
Term
Warranties
Definition
  • Warranty Coverage: Varies from company to company. Look for three years minimum
  • Type of Equipment: woth it - cardio

                          not worht it - strength

  • Length of time equipment is in service: how long will you keep the piece?
  • Preventive maintenance Plan: do you have one? If not, consider purchasing warranty
Term
Evaluation
Definition
the process of determining the extent to which an organization has achieved its stated objectives
Term
Two goals of evaluation
Definition
  • To identify strengths and weaknesses
  • To determine if learning has occured
  • To measure quality based on standards
  • To determine quality of the organization
Term
Four types of evaluations
Definition
  • Internal
  • External
  • Program Assessments
  • Learning Assessments
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