Term
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Definition
| – strategy for decreasing stress by having a sense of control over circumstances; setting goals and priorities, delegating appropriately, using regular schedules, examining how time is used, setting time limits, etc |
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Term
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Definition
| – the process of establishing a preferential order for nursing strategies |
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Term
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Definition
| – techniques to manage stress and prevent burnout |
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Term
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Definition
| – change involves three stages; unfreezing, moving, and refreezing |
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Term
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Definition
| – individuals who initiate, motivate or implement change |
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Term
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Definition
| – makes decisions for the group– determines policies, gives orders and direction to the group |
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Term
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Definition
| – relies on organizational policies and procedures to direct group actions, mistrusts decision-making of self or others |
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Term
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Definition
| – acts as facilitator, guiding group toward goal achievement |
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Term
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Definition
| – hands-off approach, nondirective, permissive leader |
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Term
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Definition
| – adapts leadership style according to needs of a situation |
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Term
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Definition
| – incentive-based relationship between leader and group |
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Term
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Definition
| – fosters creativity, risk-taking, commitment and collaboration, empowers group to share organizational vision |
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Term
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Definition
| – legitimate right to direct others |
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Term
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Definition
| – the ability and willingness to assume responsibility for and accept consequences of one’s actions |
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Term
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Definition
| – the obligation to complete a task |
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Term
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Definition
| – accountability for human, fiscal and material resources |
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Term
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Definition
| – one who gives time, energy and support to teach, guide, assist and inspire another | |
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Term
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Definition
| – one who assists another to improve clinical skills and judgment |
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Term
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Definition
| – measure of quantity or quality of services provided |
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Term
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Definition
| – measure of resources used |
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Term
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Definition
| – performance measure consisting of effectiveness and efficiency |
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Term
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Definition
| - evaluation of facts or information that reflect values or other criteria |
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Term
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Definition
| – conclusion drawn from the facts, going beyond facts to make a statement about something not currently known |
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Term
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Definition
| – the process of establishing criteria by which alternative courses of action are developed and selected |
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Term
| Attentive listening [active listening] |
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Definition
| – listening using all senses, paying attention to the total message |
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Term
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Definition
| – honest and direct communication, open to ideas and respecting the rights of others |
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Term
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Definition
| – strong assertion of rights and opinions without regard for rights and opinions of others– humiliates, controls, dominates or embarrasses other person |
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Term
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Definition
| – person allows own rights to be violated by others |
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Term
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Definition
| – nurse-client relationship |
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Term
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Definition
| – the communication taking place among members of any group |
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Term
| Situational briefing model |
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Definition
| - framework for nurse-physician communication |
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