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Week 8 Lecture Review
Problem solving process
7
Management
Undergraduate 2
05/06/2017
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Term
Step one of problem solving process
 Definition
Identify the problem
Term
Step two
 Definition
Establish the desired outcomes
Term
Step three
 Definition
Identify the cause for the problem
Term
Step four
 Definition
Generate alternative solutions
Term
Step five
 Definition
Identify the most suitable outcome
Term
Step six
 Definition
Implement the decision
Term
Step seven
 Definition
Monitor and evaluate results
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