Term
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Definition
| sending, receiving and understanding a message |
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Term
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Definition
| the foundation of communication |
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Term
| what is Maslow’s Hierarchy of Needs, regardless of race, religion and gender? |
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Definition
1.)Food, water, shelter
2.)Safety
3.)Social needs
4.)Self-esteem
5.)Self-actualization |
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Term
| what does social do in communication? |
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Definition
| Develop Relationships; as human beings if we could not able to communicate with other people if we would not have any idea who we are; we NEED the approval of other living beings |
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Term
| what does self-concept mean in communication? |
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Definition
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Term
| what does instrumental mean in communication? |
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Definition
| everyday needs; asking questions in class; ordering a burger from McDonalds; asking where something is at a grocery store |
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Term
| what does physical health mean in communication? |
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Definition
| communication affects your personal health; people who did not deal with strong social relationships throughout their lives are more likely to die from heart disease; |
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Term
| what is the communication process in order? |
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Definition
speaker/sender
message
channel
listener/receiver
feedback
noise
semantic
environment |
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Term
| what does speaker/sender mean in the communication process? |
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Definition
| the source of the message that is transmitted to a listener |
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Term
| what does message mean in the communication process? |
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Definition
| heart of the communication process; whatever the speaker communicates to the listeners |
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Term
| what does channel mean in the communication process? |
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Definition
| the medium that you use to communicate the message |
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Term
| what does receiver/listener mean in the communication process? |
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Definition
| recipient of the message sent by the speaker |
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Term
| what does feedback mean in the communication process? |
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Definition
| sender and the receiver switch places; is the response that the listeners give the speaker |
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Term
| what does noise (interference) mean in the communication process? |
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Definition
| anything that interrupts a message |
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Term
| what does semantic mean in the communication process? |
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Definition
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Term
| what are the 5 types of noise? |
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Definition
physical
social
semantic
psychological
physiological |
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Term
| what does the physical type of noise mean |
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Definition
| A/C being loud; cell phones going off; someone smacking their gum; what you see or strong smell |
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Term
| what does the social type of noise mean? |
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Definition
| relationships; broke up on bad terms and still have to work with them |
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Term
| what does the semantic type of noise mean? |
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Definition
| deals with words, foul language mixed in with a message |
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Term
| what does the psychological type of noise mean? |
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Definition
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Term
| what does the physiological type of noise mean? |
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Definition
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Term
| what does environment mean in the communication process? |
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Definition
| is the context—the time, place and circumstances—in which communication occurs. |
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Term
| how important is non-verbal communication? |
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Definition
| it is 93% emotional impact of a message |
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Term
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Definition
| a person or a group unfairly blamed for some real or imagined wrong |
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Term
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Definition
| a simplistic or exaggerated image that humans carry in their about groups of people |
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Term
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Definition
| the standards of conduct and moral judgment that are generally accepted in a society. |
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Term
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Definition
| the context--the time, place, and circumstances in which communication occurs |
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Term
| why are communication skills important to your career? |
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Definition
| Communication skills are important to your career because if you can’t communicate you will not be hired. It won’t matter how good you are in your field. |
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Term
| name 5 personal benefits of a public speaking course? |
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Definition
You learn how to speak to an audience.
You learn skills that apply to one-on-one communication.
You develop the oral communication skills that are prized in the job market.
You learn in an ideal environment for gaining experience and building confidence.
You can make a contribution to the lives of other people. |
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Term
| why is speaking not necessarily the same thing as communicating? |
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Definition
| a. Speaking is not the same thing as communicating because you can speak to a listener, but if the listener does not understand your message in the way you meant it to be understood, you have failed to communicate it. |
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Term
| if communication fails, who is too blame—the speaker or the listener? |
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Definition
| a. If communication fails the speaker and the listener can both be the one to blame. Although speakers share part of the responsibility for communication, listeners also bear some of the burden. They must focus on the speaker, not daydream or text a friend. |
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Term
| what two channels are most frequently used for class room speeches? |
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Definition
| a. The two channels that are most frequently used for in public speaking are auditory (verbal) and visual (non-verbal). |
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Term
| according to a survey, what are the 5 mistakes made by public speakers? |
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Definition
Failing to tailor to one’s speech to the needs and interests of the audience.
Using PowerPoint ineffectively.
Speaking too long.
Being poorly prepared.
Being dull. |
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Term
| what are the 3 types of interference? |
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Definition
| internal, external, and speaker-generated |
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Term
| what does internal interference mean? |
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Definition
| comes from within the listener. Some listeners might be tired, hungry, sick, daydreaming or worrying about a personal problem. |
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Term
| what does external interference mean? |
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Definition
| comes from outside the listener; someone coughing, or people talking loudly in the hall |
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Term
| what does speaker-generated interference mean? |
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Definition
| can occur if you distract your listeners with unfamiliar words, confusing concepts, or bizarre clothing. |
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