Term
|
Definition
| vehicle: suspension system used on tractors and trailers that replace metal springs with air filled bags. Valves conrol the pressure in the air bags which result in smoother, jar-free ride, used to protect delicate cargo. |
|
|
Term
|
Definition
| transportation: return transportation movement; moving a shipment back over part of a route already traveled. |
|
|
Term
|
Definition
| operations: how we measure our company goals (Rention, Financial, Customer, Process, and People) |
|
|
Term
|
Definition
| Operations: a system set up for a credit-worthy customer to pay for Ryder's services as they are billed (sometimes weekly or monthly ) rather than as they are used |
|
|
Term
|
Definition
| Vehicle: a straight truck (non-tractor); also, a tractor that is NOT pulling a trailer. |
|
|
Term
|
Definition
| Vehicle: A cargo-carrying component separately installed on a cab and chassis directly behind the cab |
|
|
Term
|
Definition
|
|
Term
|
Definition
| Operations: a Ryder-operated facility that services customers by providing maintenance services for vehicles and, in most cases, a service or fuel island, a rental counter and offices for sales or others associated with the CBU function (sometimes referred to as a location) |
|
|
Term
|
Definition
| Vehicle: the component of a complete vehicle that contains the driver/passenger compartment, engine compartment, frame, suspension, wheels, and all mechanical equipment |
|
|
Term
|
Definition
| Transportation: goods that are transported in a vehicle |
|
|
Term
|
Definition
| Transportation: Transportation service provider |
|
|
Term
|
Definition
| Rental: a customer who rents a vehicle (s) and pays by credit card, or check at the time of rental (a non-billing customer). Note: After 9/22/2001, actual cash is no longer accepted at Ryder locations |
|
|
Term
|
Definition
| Operations: Customer Business Unit, A group of individual Ryder locations (or branches) |
|
|
Term
|
Definition
| Job Title: Customer Logistics Coordinator. person responsible for dispatching drivers, customer support, and planning and scheduling work at DCC or logistics operation |
|
|
Term
|
Definition
1. Job Title: Customer Logistics Manager. Person responsible for managing CLCs, driver, and other warehouse staff, as well as logistics or DCC operation
2. Logistics: Council of Logistics Management |
|
|
Term
|
Definition
| Rental: a rental vehicle use for commercial or business applications, in contrast to customer rental |
|
|
Term
|
Definition
| Vehicle: any vehicle operated for the transportation of property, in the course of any commercial or industrial enterprise. A CBU owned vehicle |
|
|
Term
|
Definition
| Operations: See Agreement |
|
|
Term
|
Definition
| Sales/Financial/Rental: A legal document between Ryder and the customer for renting, leasing or providing services for a vehicle(s). (For lease, see TLSA) |
|
|
Term
|
Definition
| Transportation: a for--hire carrier that xserves only shippers with which the carrier has a continuing contract, and not the general public |
|
|
Term
|
Definition
| Ryder P&S: The use of a third-party provider to plan, implement and control the efficient, cost effective flow and storage of raw materials, in-process inventory, finished goods and related information from the point of origin to the point of consumption |
|
|
Term
|
Definition
| Transportation: an on-route dock where shipments are transferred from one vehicle to one or more vehicles without intermediate storage |
|
|
Term
|
Definition
| Sales/Rental: Dun Bradsheet. Used as a reference in establishing credit or Ryder billing |
|
|
Term
|
Definition
| Transportation: Distribution Center. Facility where goods are handled (e.g. consolidated, packaged, etc.) and stored only as long as necessary before being distributed |
|
|
Term
|
Definition
| Transportation: Dedicated Contract Carraiage. A third party contractual service that dedicates vehicles and drier sot a single customer for its exclusive use, usually done in a closed loop or fixed route situation |
|
|
Term
|
Definition
| Job title: Director Customer Logistics, person responsible for managing GLMs an for overall coordination of logistics accounts |
|
|
Term
|
Definition
| Insurance: the dollar amount of physical damage or, in some cases, liability that the customer pay before his insurance carrier or Ryder will pay any claim |
|
|
Term
|
Definition
| Vehicle: an engine in which the fuel charge is ignited by compression of the fuel, rather than by a spark: the engine burns diesel fuel, which is similar to heating oil |
|
|
Term
|
Definition
| Job Title: Director National Accounts. Person responsible for managing/protecing and expanding/growing opportunities within existing assigned National FMS accounts |
|
|
Term
|
Definition
| Transportation: a van or trailer with the floor at the same height as a loading/unloading dock, sypically 48" or 54" from the ground |
|
|
Term
|
Definition
| Transportation: Department of Transportation - a Federal agency responsible for regulating federally funded highways |
|
|
Term
|
Definition
| Vehicle: 2 wheels on the same side of a the same axle |
|
|
Term
|
Definition
| Maintenance/Rental/DCC: Driver Vehicle Condition Report. Form used by drivers, rental employees, etc., to record items that need service or repair on a particular vehicle |
|
|
Term
|
Definition
| Technology: Expense Reporting System. An intranet site that allows employees to submit and reconcile expense reports. |
|
|
Term
|
Definition
| Operations: Ryder's regions, CBUs, warehouses and branches/locations and the people who work there |
|
|
Term
|
Definition
| Job Title: Field Finance Director. Person responsible for managing finances (and finance staff) in a region |
|
|
Term
|
Definition
| Job Title: Field Finance Manager. Person responsible for financial auditing of field locations |
|
|
Term
|
Definition
| Vehicle: A sliding plate mounted on the rear frame of a tractor (with a slot for the trailer king pin and a locking device) that supports and pulls the trailer behind the tractor |
|
|
Term
|
Definition
| Financial: Costs related directly to the ownership of vehicles. (Payment of the asset, insurance, licenses, taxes, etc.) |
|
|
Term
|
Definition
| Vehicle: a trailer or truck body with no sides or top, which can be fitted with removable stake sides. used for hauling lumber, machinery or other cargo not affected by weather |
|
|
Term
|
Definition
| Sales/Rental: Pool of units available for rental or lease to customers -- refers to vehicles assigned to a customer (Customer's Fleet), or a Ryder branch (Rental Fleet) |
|
|
Term
|
Definition
| Transportation: Booklet listing specifications, component, size, sype, and any pertinent information on a vehicle. This information must be exact and available to Ryder in order to meet customer requests to properly/legally load, unload, and haul products. |
|
|
Term
|
Definition
| Sales: Full Service Lease. a contract between Ryder (lessor) and a customer (lessee) for specific vehicle(s), maintenance and other services, during a specified length of time (term), where Ryder retains the ownership of the vehicle(S). |
|
|
Term
|
Definition
| Sales/Rental: Telephone calls that ring in a Ryder location; in contrast to outbound calls. |
|
|
Term
|
Definition
| Logistics: a system-wide management view of the entire supply chain, from raw materials supply through finished goods distribution |
|
|
Term
|
Definition
| Operations: Transactions that occur between two or more Ryder CBUs (e.g. rental of vehicles, transfer of vehicles, etc.) |
|
|
Term
|
Definition
| Transportation: Transporting freight by using two or more transportation modes. |
|
|
Term
|
Definition
| Transportation: Movement of a vehicle from one point in one state to another point in another state (between states), regardless of a route traveled. |
|
|
Term
|
Definition
| Ryder P&S: The process of ensuring the availability of products through inventory administration activities such as planning, stock position, and monitoring the age of the product. |
|
|
Term
|
Definition
| Technology: Information Technology. Computer systems used to distribute and store information within an organization. Also known as MIS |
|
|
Term
|
Definition
| Logistics: Just-In-Time Delivery -- an inbound manufacturing strategy that smoothes material flow into assembly and manufacturing plants. JIT minimizes inventory by providing timely, sequential delivers of product exactly where and when it is needed, from a multitude of suppliers. |
|
|
Term
|
Definition
| Vehicle: a large steel pin, welded underneath the from tot a trailer that fits into the fifth wheel of a tractor. It totally supports the from tot the trailer on top of the tractor's rear wheels and allows the tractor to change direction. |
|
|
Term
|
Definition
| Job Title: Logistics Analyst -- person responsible for collecting information about prospective customers' needs to assist Logistics Engineers solutions design. |
|
|
Term
|
Definition
| Vehicle: set of two legs, near the front of a trailer that swing down to give support when the trailer is standing alone |
|
|
Term
|
Definition
| Job Title: Logistics Engineer Person responsible for designing logistics solutions for customers |
|
|
Term
|
Definition
| Sales: a long-term, contractual agreement Ryder and customer for specific vehicle(s) maintenance and other services during a specified length of time (term; (see also TLSA) |
|
|
Term
|
Definition
| Sales/Rental: Additional vehicle to a lease customer besides the customer's lease vehicle needed for peak seasonal needs. Applicable to customers who have existing lease agreements with Ryder for transportation needs. |
|
|
Term
|
Definition
| Finance/Sales/Ryder P&S: A contract between a customer, Ryder and a financial institution, like Citicorp Financial Services, whereby the financial services corporation provides the financing of the vehicle(s), and Customer provides the maintenance and others services (can come from Ryder) during a specified length of time (term); Ryder does not retain the owernship of the vehicle(s) |
|
|
Term
|
Definition
| Sales: Continuation of existing lease for a new period of time as opposed to establishing a new lease. |
|
|
Term
|
Definition
| Vehicle: Liftgate. Mechanical device attached to the the rear of a vehicle with a plat form (usually operated by hydraulic pressure) used to raise and lower cargo between the ground and the floor of the vehicle. The typical lift gate capacity is 2500 lbs. |
|
|
Term
|
Definition
| Operations: A Ryder operated facility that services customers by providing maintenance services for vehicle and, in most cases, a service fuel island and rental facility (sometimes referred to as a branch) |
|
|
Term
|
Definition
| Operations: A four-digit number that identifies an area, CBU or branch/location |
|
|
Term
|
Definition
| Transportation: Book used by truck drivers, as required by law, to record miles driven and hours on duty. |
|
|
Term
|
Definition
| Logistics: he process of planning, implementing, and controlling the efficient flow and storage of foods, services, and related information from point of origin to point of consumption for the purposes of conforming to customer requirements |
|
|
Term
|
Definition
| Logistics: the network of supply chain participants that contribute to the efficient flow of goods. |
|
|
Term
|
Definition
| Transportation: Less-than-Truckload Carriers - Trucking companies that consolidate and then transport small shipments of freight by utilizing a network of terminals and relay points |
|
|
Term
|
Definition
| Transportation: A pick-up route for multiple stops. |
|
|
Term
|
Definition
| Maintenance/Vehicle: Navistar. A manufactuer of engines commonly found in Ryder vehicles. |
|
|
Term
|
Definition
| Technology: On-Board Computer. A computer installed in a motor vehicle that is used during a trip to record, store and communicate drier, vehicle, and freight information. |
|
|
Term
|
Definition
| Vehicle: Meter that measures miles travelled, located in the instrument panel in the truck cab |
|
|
Term
|
Definition
| Financial: Costs associated with running a business (payroll, buildings, shop equipment, etc.) |
|
|
Term
|
Definition
| Vehicle: Unit comprised of a "cutaway" cab and chassis (a vehicle normally designed to have a cab and body in one piece, that is built with only the cab with a separate body mounted behind and attached to the cab |
|
|
Term
|
Definition
| Transportation: weight of a cargo or load to be transported by a vehicle |
|
|
Term
|
Definition
| Transportation: a delivery route with multiple stops |
|
|
Term
|
Definition
| Transportation: a document issued verifying some form of tax (road, mileage, etc) has been paid on the vehicle; cab card and/or stiver issued verifying some form of tax has been paid on the truck |
|
|
Term
|
Definition
| Operations: Performance Improvement Process. Tool used to address employee performance gaps. |
|
|
Term
|
Definition
| Job Title: Parts Logistics Leader. Person responsible for ordering parts and maintaining a cost-efficient parts inventory within a maintenance facility. |
|
|
Term
|
Definition
| Operations/Financial: Purchase Order. Written order (usually numbered) to purchase goods or services issued to a vendor by the purchasing company |
|
|
Term
|
Definition
| Vehicle: Vehicle supplying the power (tractor) to move the load |
|
|
Term
|
Definition
| Training: Body of knowledge about a product or service a company provides. May include, specifications, applications, features, benefits, what's included in the service, etc. |
|
|
Term
|
Definition
| Vehicle: a small trailer usually attached to the back of another trailer |
|
|
Term
|
Definition
| logistics: historically, the logistics process ended once products reached the consumer. Reverse logistics melds classic logistics activities with conservation, recycling and disposal-activities that center on preserving the environment and the need to conserve raw materials |
|
|
Term
|
Definition
| technology: Ryder Interactive Decision Exchange. A ryder intranet side that provides information on various topics, including, vehicle info, customer performance, billing opportunities, asset utilization programs, UTC metrics, Redeployment programs, etc. |
|
|
Term
|
Definition
| vehicle: a tractor-trailer combinatoin. also called an eighteen-wheeler. |
|
|
Term
|
Definition
| Maintenance: Ryder roadside assistance for vehicles that have broken down |
|
|
Term
|
Definition
1). Transportation: in the transportation industry, rolling stock has traditionally meant "vehicles"
2). logistics: the term is used in logistics to refer to inventory in motion, not at rest |
|
|
Term
|
Definition
| Vehicle: rear door of a body or trailer built from horizontal panels, which are hinged to each other and raised or lowered in channels at each side |
|
|
Term
|
Definition
1). Vehicle: Revolutions Per Mile. Relating to wheels, tires, speedometer cables
2). Maintenance: Ryder Programmed Maintenance - a program for Ryder locations to do maintenance work on non-Ryder-owned equipment |
|
|
Term
|
Definition
| Inbound Freight - Shipments coming from vendors to a storage facility. |
|
|
Term
|
Definition
| When a problem such as shortage or damage is noted at the time of delivery, an exception is noted on the delivery sheet before it is signed to designate there was a problem with the shipment. |
|
|
Term
|
Definition
| The total freight load capacity of any truck, train or ship is measured in cubic feet, and therefore the carrying capacity is known in the industry as cubic capacity. |
|
|
Term
|
Definition
| When a problem such as shortage or damage is noted at the time of delivery, an exception is noted on the delivery sheet before it is signed to designate there was a problem with the shipment. |
|
|
Term
|
Definition
| A container looks like a truck trailer with no wheels and is now among the most common freight shipping methods in the United States and abroad. Containers are used for intermodal shipping and come in standard sizes to ensure they fit on standard trucks, rail cars and container ships. |
|
|
Term
| Gross vehicle weight (GVW) |
|
Definition
| The total weight of the transport and its cargo is called the gross vehicle weight or GVW. |
|
|
Term
|
Definition
| Time-definite deliveries guarantee that the delivery will occur on a specific day or time of day. |
|
|
Term
|
Definition
| When a freight shipment delivery is set to the earliest possible time. |
|
|
Term
|
Definition
| - A truckload is defined as freight weighing 23,000 pounds or more or that occupies half or more than the trailer's capacity. |
|
|
Term
|
Definition
| - A less than truckload (LTL) term for rates that are made subject to a minimum weight of 7,000 pounds or more, or cubic volume exceeding 750 cubic feet. |
|
|
Term
|
Definition
| In data communications, flow control is the process of managing the rate of data transmission between two nodes to prevent a fast sender from overwhelming a slow receiver. |
|
|
Term
|
Definition
The ABC Analysis is a business term used to define an inventory categorization technique often used in materials management. It is also known as Selective Inventory Control. Policies based on ABC analysis:
A ITEMS: very tight control and accurate records.
B ITEMS: less tightly controlled and good records.
C ITEMS: simplest controls possible and minimal records. |
|
|
Term
|
Definition
| User acceptance testing (UAT) consists of a process of verifying that a solution works for the user. |
|
|
Term
|
Definition
| Warehousing refers to the storage of goods for a specified period of time. |
|
|
Term
|
Definition
| The second half of a carrier's round trip in which the freight shipping cost is less than the first half. The second half can be referred to as the back haul rate. |
|
|
Term
|
Definition
| - Each freight shipping transport has a weight limit. The axle load refers to the weight limit permitted for each axle over the nation's highways. |
|
|
Term
|
Definition
| The total time from pick up to delivery. |
|
|
Term
|
Definition
Draw Diagram -- http://missiontps.blogspot.com/p/14-principles.html
1P: Long Term Philosophy
Principle 1: Base your management decisions on a long term philosophy, even at the expense of short-term financial goals
2P: The Right Process Will Produce the Right Results
Principle 2: Create continuous process flow to bring problems to the surface
Principle 3: Use "Pull" system to avoid overproduction
Principle 4: Level out the workload (heijunka). (Work like a tortoise, not the hare)
Principle 5: Build a culture of stopping to fix problems, to get quality right at the first time
Principle 6: Standardized tasks are the foundation for continuous improvements and employee empowerment
Principle 7: Use Visual Control so no problems are hidden
Principle 8: Use only reliable, thoroughly tested technology that servers your people and process
3P: Add value to your organisation by Developing your people and partners
Principle 9: Grow leaders who thoroughly understands the work, live philosophy and teach it to others.
Principle 10: Develop exceptional people and teams who follow your company's philosophy
Principle 11: Respect your extended network of partners and suppliers by challenging them and helping them improve
4P: Continuously Solving Root Problems Drives Organisational learnings
Principle 12: Go and see for yourself to thoroughly understand the situation (Genchi Genbutsu)
Principle 13: Make decision slowly by consensus, thoroughly considering all options; implement decisions rapidly
Principle 14: Become a learning organisation through relentless reflection (hansei) and continuous improvements(Kaizen) |
|
|
Term
|
Definition
The starting point is the 4P model developed in Toyota. The four Ps are Philosophy, Process, People/Partners, and Problem Solving (all right, there are kind of five Ps). We still stuck with the high-level organization of the 4P model. Here’s a brief description of the 4Ps and what makes them somewhat unique to Toyota:
◆ Philosophy.
At the most fundamental level, Toyota’s leaders see the company a vehicle for adding value to customers, society, the community, and its associates. This is not naive political mumbo jumbo. It’s real. It goes back to the founder, Sakichi Toyoda, and his desire to invent power looms to make life simpler for women in the farming community in which he grew up. It continued when Sakichi asked his son Kiichiro Toyoda to make his own contribution to the world by starting an automobile company. It is imprinted in all of Toyota’s leaders today. It sets the foundation for all the other principles.
◆ Process.
Toyota leaders have learned through mentorship and experience that when they follow the right process, they get the right results. While some of the things you should do in the name of the Toyota Way bring immediate dollars to the bottom line, such as shedding inventory or eliminating wasted human motion in jobs, others are investments that in the long term enable cost reduction and quality improvement. It is the long-term investments that are the most difficult. Some are quantifiable in a clear cause and effect way, while in other cases you have to believe they will pay off. For example, bringing parts to an assembly line every hour can seem wasteful, yet it supports the principle of creating flow. Spending time on developing consensus and getting input from those affected can seem wasteful, but if you short-circuit this process some of the time, you will short-circuit it most of the time.
◆ People and Partners.
Add value to your organization by challenging your people and partners to grow. The Toyota Production System (TPS) was at one time called the “respect for humanity” system. We often think respecting people means creating a stress-free environment that provides lots of amenities and is employee friendly. But many of the tools of TPS aim to raise problems to the surface, creating challenging environments that force people to think and grow. Thinking, learning, growing, and being challenged are not always fun. Nor is Toyota’s environment always fun. But people and Toyota’s partners, including suppliers, grow and become better and more confident.
◆ Problem solving.
Continuously solve root problems to drive organizational learning. We all solve problems every day whether we like it or not. Usually we do not like it because problems are really crises—fires to fight. The same problems come back because we do not get to the root cause and put in place true countermeasures. In Toyota, even when it would seem a product launch or a team project has gone flawlessly and achieved all of
the objectives, there were always many problems that had to be solved. There are always opportunities to learn, so at least those problems are less apt to come up again. Moreover, when someone in Toyota learns an important lesson, they are expected to share it with others facing similar problems so the company can learn.
The 4P model was intended, to some degree, to be hierarchical, with higher levels building on lower levels. Without a long-term philosophy, a company will simply not do all the things the other Ps imply. The technical process provides the setting in which to challenge and develop your people, which is necessary if you ever hope to achieve a true learning organization focused on continuous improvement through problem solving. |
|
|
Term
| toyota philosophy overview |
|
Definition
Toyota’s vision certainly does include being around for the long term. Starting as a family company, it has evolved into a living organism that wants first and foremost to survive in order to continue contributing. Contributing to to whom? Contributing to society, the community, and all of its associates and partners.
The preface to The Toyota Way quotes Mr. Cho, who was president of Toyota and an Ohno disciple:
What is important is having all the elements together as a system. It must be practiced every day in a very consistent manner—not in spurts. |
|
|
Term
|
Definition
Lean Means Eliminating Waste
As a start of our lean journey we are in need to know about two activities in our process actions they are
Value - Added Activity - something customer willing to pay for
Non Value - Added Activity - activity customer is not willing to pay for |
|
|
Term
|
Definition
A virus! Or an infection that often extends from the shop-floor to the entire organization or supply chain!
3 Mu’s - Muda, Mura and Muri are three Japanese words that roughly translate into Waste (non valuing adding), Variation and Excess Physical Burden. |
|
|
Term
|
Definition
| a document issued by a carrier which details a shipment of merchandise and gives title of that shipment to a specified party |
|
|
Term
|
Definition
1. Vehicle: Revolutions per Mile - Relating to wheels, tires, speedometer cables
2. Maintenance: Ryder Programmed Maintenance - a program for Ryder locations to do maintenance work on non-Ryder owned equipment |
|
|
Term
|
Definition
| HR: Ryder Professional Secretaries. Group that provides professional growth, education and awareness for participants. |
|
|
Term
|
Definition
| A geo-fence is a virtual perimeter for a real-world geographic area. Geofencing is a critical element to telematics hardware and software. It allows users of the system to draw zones around places of work, customer's sites and secure areas. These geo-fences when crossed by an equipped vehicle or person can trigger a warning to the user or operator via SMS or Email. |
|
|
Term
|
Definition
| Logistics/Operations: Analyze the opportunity, Chart the course, and Execute it flawlessly. Philosophy/process applied to the start-up of new logistics accounts. |
|
|
Term
|
Definition
| HR: Americans with Disabilities Act |
|
|
Term
|
Definition
| HR: Ryder Recruiting Centers - Centers located in each region dedicated to recruiting, interview, screening, and orienting new employees for Ryder |
|
|
Term
|
Definition
| HR: Ryder Services Corporation - Handles worker compensation insurance. |
|
|
Term
|
Definition
| Operations: Ryder System, Inc |
|
|
Term
|
Definition
| Job Title: Rental Sales Representative. Person responsible for renting vehicles, providing customer service and marketing support, and managing inventory of vehicles at a branch. |
|
|
Term
|
Definition
| HR: Ryder Training Development Group .Ryder's training function - this group is responsible for designing, creating, obtaining, and delivering quality training and performance solutions for all Ryder employees. |
|
|
Term
|
Definition
| Maintenance: Costs related directly to maintenance, repair and transfer of vehicles (parts, labor, fluids ,tires, transfer costs, etc.) |
|
|
Term
|
Definition
| Financial: A system set up for customers to pay for Ryder's services as they are billed (sometimes weekly or monthly) rather than as they are used |
|
|
Term
|
Definition
| Ryder P & S: Subsidiary of Ryder that warehouses and distributes aftermarket maintenance products to Ryder locations and to customers. |
|
|
Term
|
Definition
| Technology: An intranet portal from which Ryder employees can access other Ryder intranet sites such as FAME, RIDE, etc. |
|
|
Term
|
Definition
| Ryder P & S: Stock purchase plan for employees of Ryder only. |
|
|
Term
|
Definition
| Financial: Dollars paid to a state, based on value of equipment at time of first registration. Also ,in many state a percentage of cost of parts, labor, or rental services. |
|
|
Term
|
Definition
| Technology: Simplified Asset Management. Computer system used to manage Ryder assets. |
|
|
Term
|
Definition
| HR: Substance Abuse Management, Inc. |
|
|
Term
|
Definition
| Vehicle: Flat plate on the bottom of the trailer landing gear to give support to the trailer when not hooked to the tractor |
|
|
Term
|
Definition
| Logistics: Supply Chain Solutions. Also known as global supply chain solutions (GSCS), this functional area of Ryder provides a variety of logistics services to companies worldwide |
|
|
Term
|
Definition
| Transportation: Taxes on fuel and reporting. Compare to first and third structure taxes which cover licensing and operation of the vehicle respectively. |
|
|
Term
|
Definition
| Job Title: Service Island Attendant A maintenance employee responsible for fueling and inspecting vehicles at the Ryder fuel islands |
|
|
Term
|
Definition
| Vehicle: A trailer that is supported by its own wheels at the rear, and by the fifth wheel of the tractor at the front. Sometimes the entire tractor-trailer combination is referred to as a "semi" (pronounced sem-eye) |
|
|
Term
|
Definition
| Maintenance: The section of a branch/location that provides fuel and inspection of the vehicles as part of the Preventative Maintenance program |
|
|
Term
|
Definition
| Maintenance: A CBU owned vehicle used to make repairs on the road. May be equipped with various tools and machinery to assist in repairs |
|
|
Term
|
Definition
| Maintenance: the portion of a branch/location that provides maintenance services to vehicles (includes PM bays, vehicle repair bays, service island, wash bay, parts department, etc.) |
|
|
Term
|
Definition
| Vehicle: Trailer, truck or tractor having one rear axle |
|
|
Term
|
Definition
| Logistics: Stock-Keeping Unit |
|
|
Term
|
Definition
| Vehicle: A seeping compartment for the driver integrated with or attached directly behind the cab of a tractor. Also refers to a tractor with a sleeping compartment |
|
|
Term
|
Definition
| Job Title: Senior Logistics Manager. Person responsible for managing multiple or large logistics operations. |
|
|
Term
|
Definition
| Job Title: Service Manager (Formerly STL) This person is responsible for the management of a Ryder management faility |
|
|
Term
|
Definition
| Maintenance/Technology Shop Management System - the system each Ryder maintenance facility uses to manage shop operations. |
|
|
Term
|
Definition
| Maintenance/Technology Shop Management System - the system each Ryder maintenance facility uses to manage shop operations. |
|
|
Term
|
Definition
| Job Title: Service Supervisor. Formerly called TTL (Technical Team Leader) Lead Technician on a shift, and in smaller facilities, can be the manager of the shop |
|
|
Term
|
Definition
| 1. Operations: Share Services Center. Office building in Alpharetta, GA that houses many central support services for Ryder (e.g. Accounts Payable and Receivable, Credit and Collections, etc.) |
|
|
Term
|
Definition
| Job Title: Service Support Leader. Person responsible for training and qualifying Maintenance employees. As of 2004, renamed Field Training Manager. |
|
|
Term
|
Definition
| Job Title: Senior Service Manager (Formerly STL) This person is responsible for the management of a Ryder maintenance facility. |
|
|
Term
|
Definition
| HR: Social Security Number. |
|
|
Term
|
Definition
| Vehicle: A flatbed truck (or trailer) with stakes and railings along and in the rear to secure cargo |
|
|
Term
|
Definition
| Logistics: The starting point of a Ryder logistics account. it could be the point at which Ryder takes over the logistics services for a customer or the opening of a new Ryder/customer location. |
|
|
Term
|
Definition
| Job Title: Service Team Leader (Title has been changed -- see SM/SSM) |
|
|
Term
|
Definition
| Vehicle: A van, stake, flatbed or reefer truck without the ability to pull a trailer (sometimes called a bobtail) |
|
|
Term
|
Definition
| Rental/Sales: A rental vehicle provided to a lease customer as a substitute for a lease vehicle, in the event of a mechanical breakdown (Sub Maintenance) or physical damage (Sub Physical Damage) that cannot be repaired in a timely manner. |
|
|
Term
|
Definition
| Logistics: A company's complete process of getting its prodcuts produced and delivered to their customers. Process includes: production and deliver of raw materials and parts, management of parts and materials kept on hand, manufacturing and production of finished goods, management of parts and materials kept on hand, manufacturing and production of finished goods, management of inventory of finished goods, and outbound deliver of finished goods to customers. |
|
|
Term
|
Definition
| Ryder P & S: A service that Ryder provides in which customers' supply chain needs are managed by Ryder, allowing the customers to focus on their cord business. |
|
|
Term
|
Definition
| Job Title: Senior Vice President. person responsible for all Ryder regions and/or a function area. |
|
|
Term
|
Definition
| Vehicle: Two rear axles - can refer to a tractor, traile, or straight truck. |
|
|
Term
|
Definition
| Maintenance: Technician Development Center. Located in Norcross, GA, near the Ryder Rebuild center, this training center has facilities for classroom and shop-based training |
|
|
Term
|
Definition
| Job Title: Technician. Person responsible for inspection and repair and maintenance of Ryder and customer vehicles |
|
|
Term
|
Definition
| Sales: Personal telecommunications sales process that directly supports Ryder's sales development and marketing for all production lines. Telemarketing groups exist within districts to prospect (via the phone) for a new business and promote new products or services. |
|
|
Term
|
Definition
| Transportation: A tax on vehicle operation in addition to licensing and fuel tax (first and second structure taxes respectively) |
|
|
Term
|
Definition
| Logistics: A firm that supplies goods and services such as transportation and logistics to another company |
|
|
Term
|
Definition
| Logistics: A firm that supplies goods and services such as transportation and logistics to another company |
|
|
Term
|
Definition
| Job Title: Technician In Charge. Lead person on a shift in a maintenance facility. |
|
|
Term
|
Definition
| Vehicle: Rings inside a van that is used to secure cargo. |
|
|
Term
|
Definition
| Vehicle: A truck cab that tilts forward, allowing access to the engine directly underneath |
|
|
Term
|
Definition
| Logistics: A competitive marketing strategy based on a company's ability to deliver its products to customers faster than its competition |
|
|
Term
|
Definition
| Financial: Legal document issued by a state used to establish vehicle ownership |
|
|
Term
|
Definition
| Transportation: Truckload Carriers -Trucking companies that move full truckloads of freight directly from the point of origin to its destination. |
|
|
Term
|
Definition
| Sales: Truck Lease & Service Agreement - Ryder's standard vehicle leasing contract. |
|
|
Term
|
Definition
| Ryder P & S: Transportation Management Center. Located in Forth Worth, TX. This Ryder facility manages the transportation needs of multiple clients with round the clock customer service to assist customers in getting their products delivered. |
|
|
Term
|
Definition
| Vehicle towed behind a power unit. most trailers have one or two axles at the rear. A cargo vehicle that is pulled by a tractor; it can be flat or a stake ed, dry, reefer, or electronics van. |
|
|
Term
|
Definition
| Operations: Group that manages a pool of trailers available to all Ryder customers to meet seasonal demands. |
|
|
Term
|
Definition
| Transportation: truck Rental & Leasing Assocaition |
|
|
Term
|
Definition
| Financial: Typically, an exchange of services for payment |
|
|
Term
|
Definition
| Transportation: Document, required by law to record miles run and fuel purchased in each state in which that the vehicle has travelled |
|
|
Term
|
Definition
| Job Title: Technical Team Leader (title has changed -- see SS) |
|
|
Term
|
Definition
| Vehicle: Slang for a tandem Axle tractor |
|
|
Term
|
Definition
| Vehicle: Truck or tractor or trailer |
|
|
Term
| Unit I.D. (Identification) |
|
Definition
| Vehicle: 5 or 6 digit number assigned by Ryder to each truck or trailer Can also be known as the unit number. |
|
|
Term
|
Definition
| Operations: Used Truck Center. Ryder locations that sell used vehicles that have come off lease and will no longer be used by Ryder |
|
|
Term
|
Definition
| Operations: A fleet productivity measurement that tracks the percentage of time that a truck or vehicle is being used or rented. |
|
|
Term
|
Definition
| Vehicle: Any truck or trailer with an enclosed body, the body itself or a truck with an integral body and cab |
|
|
Term
|
Definition
| Job Title: Vice President. A leader of a region or functional area within Ryder. |
|
|
Term
|
Definition
| Job Title: Vehicle Sales Coordinator. The person responsible for providing sales support to the VSM and/or VSCM (e.g. processing paperwork, qualifying leads, prospecting/marketing, etc.). |
|
|
Term
|
Definition
| Job Title: Vehicle Sales Coordinator. The person responsible for providing administrative/operational support at a UTC (e.g. reception, inventory checks, handling calls, etc.). |
|
|
Term
|
Definition
| Job Title: Vehicle Sales Center Manager. The person responsible for managing a UTC, selling used vehicles and overseeing support personnel, if any. |
|
|
Term
|
Definition
| Job Title: Vehicle Sales Center Manager. The person responsible for prospecting, qualifying, and closing used vehicle sales at UTCs. |
|
|
Term
|
Definition
| Operations/Technology: A mainframe (Headquarters) computer system that includes Accounts Receivable, Accounts Payable, General Ledger and Asset Management applications. |
|
|
Term
|
Definition
| Vehicle: Distance usually expressed in inches, from the centerline of the front wheels to the centerline of the rear wheels. |
|
|
Term
|
Definition
| HR: Women's Management Association. Group that provides professional growth, education, and awareness for participants |
|
|
Term
|
Definition
| Logistics/Technology: Warehouse Management System. Computer systems used in warehouses to manage inventory storage and movement |
|
|
Term
|
Definition
| Rental/Maintenance: Also called lot check. Procedure conducted by rental employees by actually walking through the rental yard to determine vehicles available, mileage, vehicle condition, etc. Done each day before opening at other times as required. |
|
|
Term
|
Definition
| Operations: A tractor (housed at customer or Ryder location) used only to move trailers from one point to another at the location |
|
|
Term
|
Definition
|
|
Term
|
Definition
| HR: Americans with Disabilities Act |
|
|
Term
|
Definition
| Financial: A report of the age and amount of money owed to Ryder by its customers. |
|
|
Term
|
Definition
| Job Title: Account Representative .Person responsible for servicing/protecting and expanding smaller (1-3 vehicles) FMS lease and some DCC accounts |
|
|
Term
|
Definition
| Financial/Operations: A competency that encompasses the specification, purchasing, managing, maintaining, disposing of vehicles (or other high priced assets) at the appropriate time, all to increase return on investments. |
|
|
Term
|
Definition
| Rental/Sales: A rental vehicle used by lease customers as a substitute before their new lease vehicle is received. |
|
|
Term
|
Definition
| Job Title: Business Analyst. Person responsible for financing auditing and spport to field locations |
|
|
Term
|
Definition
| Job Title: Business Development Manager. The person responsible for developing new contractual FSL, RPM, and DCC business of 4-30 power units (within an assigned sales territory) |
|
|
Term
|
Definition
| Insurance: Bodily Injury/Property Damage. A type of insurance coverage that is required to operate a vehicle |
|
|
Term
|
Definition
| Job Title: Branch Operations manager. Reporting to the FMS GM, this position manages all operations (rental, maintenance, customer management, etc.) related to one or more branches in a CBU |
|
|
Term
|
Definition
| Job Title: Branch Rental Manager. Manger of RSRs within a branch or location |
|
|
Term
|
Definition
| Vehicle: A truck or tractor cab that sits over the engine compartment is behind the engine |
|
|
Term
|
Definition
| Maintenance: A Ryder location that provides maintenance services to the vehicles of just one customer (the location is dedicated to maintaining the customer's fleet) |
|
|
Term
|
Definition
| Rental: Calculated rate ($) for a renting class of vehicle; normally is driven by market conditions |
|
|
Term
|
Definition
| Technology: Computer Based Training. The use of a computer to deliver training (either by using CD-ROM or by connecting to the Web) |
|
|
Term
|
Definition
| Job Title: Customer Development Manager. Person responsible for servicing/protecting and expanding large, complex FMS accounts that have a high growth potential |
|
|
Term
|
Definition
| Job Title: Chief Executive Officer - This person is the leader of Ryder. Reports to Board of Directors. This person may also be the President of the company. |
|
|
Term
|
Definition
| Vehicle: Container on a Flat Car. |
|
|
Term
|
Definition
| Job Title: Chief Financial Officer. This person leads the function area of Finance for Ryder |
|
|
Term
|
Definition
| Job Title: Chief Information Officer. This person leads the functional area of Information (and Information Technology) for Ryder |
|
|
Term
|
Definition
| Rental: Vehicle inspecting conducted by rental employees (and others) with the customer when dispatching and checking in trucks. |
|
|
Term
|
Definition
| HR: Consolidated Omnibus Budget Reconciliation Act - Relates to health care coverage - ability to continue benefits upon termination of coverage. |
|
|
Term
| Combined Single Limit (CSL) |
|
Definition
| Insurance: A type of liability limit that combines bodily injury and property damage limits. any claim, whether bodily injury, property damage, or both Would be paid up to the stated limit. (Covers all liability claims for injury or damage up to one specified limit) |
|
|
Term
|
Definition
| Operations: Any company operating within your geographic area, which offers the same gods and service as you. |
|
|
Term
|
Definition
| Vehicle: Any vehicle (straight truck or tractor) built so that the engine is in fron tof the driver (as opposed to underneath). This is also called a "long nose" |
|
|
Term
|
Definition
| Job Title: Chief Operating Officer. This person leads the functional area of Operations for Ryder |
|
|
Term
|
Definition
| Rental/Sales/Financial: Process of evaluating the net worth profitability, and payment habits of a customer before granting credit |
|
|
Term
|
Definition
| Rental/Sales/Financial: Amount of money Ryder is willing to extend to our customer for products or services |
|
|
Term
|
Definition
| Job Title: CBU Rental Manager. Manager of Rental Sales Representative within a CBU. |
|
|
Term
|
Definition
| Job Title: Customer Satisfaction Index. Regular measurements of customer satisfaction with Ryder's products and services (done by surveys) |
|
|
Term
|
Definition
| Operations: Customer Satisfaction Index. Regular measurements of customer satisfaction with Ryder's products and services (done by surveys) |
|
|
Term
|
Definition
| Job Title: Customer Service manager (Title has changed to OMM) |
|
|
Term
|
Definition
| Operations: Company or individual who does business (rents or leases) with Ryder, in contrast to a "prospect" |
|
|
Term
|
Definition
| Operations: unique numeric code (5 or 6 digits assigned toe ach individual (lease customers numbers are referred to as lessee numbers) |
|
|
Term
|
Definition
| Rental: Procedure conducted by rental employees to familiarize the customer with the rented vehicle and any accessory equipment |
|
|
Term
|
Definition
| Rental: Procedure conducted by rental employees to familiarize the customer with the rented vehicle and any accessory equipment |
|
|
Term
|
Definition
| Financial: Controllable Variable Costs. Operations Costs that can be controlled by good management and work practices e.g. reducing accidents, reducing product damage, reducing overtime etc.) |
|
|
Term
|
Definition
| Job Title: Director Business Development. Person responsible for developing opportunities within their assigned sales territory and securing new contractual accounts that have a fleet of 31 or more power units |
|
|
Term
|
Definition
| Sales: removal of all Ryder decals from our units when preparing vehicle for trade or sale |
|
|
Term
|
Definition
| Rental: a list of companies or individuals that Ryder will not do business with for various reasons. |
|
|
Term
|
Definition
| Job Title: Director of Sales Development. This person is responsible for leading and driving the sales process for securing new larger DCC opportunities that have potential revenue of $3 million or more. |
|
|
Term
|
Definition
| Technology/Maintenance: Electronic Documents. Intranet site that contains maintenance manuals, policies and procedures, vendor libraries, etc. |
|
|
Term
|
Definition
| Financial/Sales: Economic Value Added. A measurement of shareholder value as a company's operating profits after tax, less and appropriate charge for capital used in creating the profits. |
|
|
Term
|
Definition
| Job Title: Executive Vice President .This person is the leader of a function area of Ryder and report directly to the President and Chief Executive Officer of Ryder |
|
|
Term
|
Definition
| Job Title: Field Asset Manager Position responsible for managing the utilization of a region's fleet |
|
|
Term
|
Definition
| Technology: Forms and Manuals Electronically. A Ryder intranet site that contains many Ryder operational forms and manuals for reference by Ryder employees. most information on this site is downloadable and printable |
|
|
Term
|
Definition
| Opeations: Ryder's regions CBUs, warehouses, and branches/locations and the people who work there |
|
|
Term
|
Definition
| Financial/Sales: Often, a full-payout agreement in which the customer, at the end of a the lease term, assumes ownership of the vehicle or is provided with a purchase option. The lessee is usually responsible for maintenance. |
|
|
Term
|
Definition
| Financial/Transportation/Sales: Tax that covers the licensing of vehicles. Compare to second and third structure taxes are on fuel use and vehicle operation, respectively. |
|
|
Term
|
Definition
| Technology: Field Information System -- Commercial CBU computer system |
|
|
Term
|
Definition
| Transportation: Number and type of units that comprise a fleet of vehicles. |
|
|
Term
|
Definition
Job Titles:
1. Field Marketing Manager. Person responsible for coordinating marketing efforts.
2. Field Maintenance Manager. Person responsible for ensuring compliance to maintenance initiatives within a region |
|
|
Term
|
Definition
1. Operations: Fleet Management Services. The functional area of Ryder that provides Fleet Management Solutions for its customer.
2. Ryder P & S: Fleet Management Solutions. A variety of services that Ryder offers to its customers to help them manage their fleets (Maintenance, Rental, Leasing, Dedicated to Contract Carriage, etc.) |
|
|
Term
|
Definition
| Job Title: Field Rental Manager. Person responsible for managing a region's rental sales performance. |
|
|
Term
|
Definition
| Job Title: Field Sales Director - Person responsible for managing BDMs and field sales efforts |
|
|
Term
|
Definition
| Job Title: Field Training Manager. person responsible for training and qualifying Maintenance employees. Formerly called SSL (Service Support Leader. |
|
|
Term
|
Definition
| Rental/Maintenance: Receipt issued by Ryder service islands for gallons pumped, unit number ,and date. |
|
|
Term
|
Definition
| Financial/Sales: Money generated by the sale of an asset for more than its book value |
|
|
Term
|
Definition
| Job Title: Group Logistics Manager. Person responsible for managing the largest (or multiple) logistics operations |
|
|
Term
|
Definition
| Job Title: General Manager. Person responsible for overall management of CBU. |
|
|
Term
|
Definition
| Transportation: Gross Vehicle Weight. The total maximum weight that a power unit can carry; generally only used when speaking of a straight truck or tractor without a trailer (sometime referred to as Gross Vehicle Weight Rating or GVWR). |
|
|
Term
|
Definition
| Maintenance: A small computer used by the Service (Fuel) Island Attendant to automatically check a vehicle's mileage an the amount of fuel pumped into the vehicle |
|
|
Term
|
Definition
| Operations: Ryder headquarters (home office) located in Miami, Florida (sometimes referred to as 'Miami') |
|
|
Term
|
Definition
| Job Title: Human Resources Coordinator. Person responsible for processing new employees, managing payroll and HR data, ensuring governmental compliance and responding to employee questions. |
|
|
Term
|
Definition
| Vehicle: a meter attached to the axle of a trailer that is like an odometer on a truck. it registers mileage on the trailer |
|
|
Term
|
Definition
| Sales: Ryder slang for sales people who focus on sales and service to existing customers (i.e. CDM) |
|
|
Term
|
Definition
| Sales: Ryder slang for sales people who focus on finding new customers for Ryder's products and services (e.g. MDM, BDM, etc.) |
|
|
Term
|
Definition
| Transportation: Interstate Commerce Commission |
|
|
Term
|
Definition
1. Rental: Interdistric vehicle or a vehicle domicile in another CBU
2. Logistics: Inventory Development - a technique for reducing the number of warehouses required by replacing excess inventory with event-driven information derived from tracking the location of inventory at rest as well as in motion. It is typically done using bar coding and radio frequency technology, which eliminates paperwork. |
|
|
Term
|
Definition
| Technology: Ryder's internal website, accessible only by Ryder employees. The intranet carries information and training to all Ryder employees who can access the system. |
|
|
Term
|
Definition
| Transportation: Movement of a vehicle from one point to another with the same state, regardless of route travelled. |
|
|
Term
|
Definition
| Financial: Journal Voucher. A manual entry in the General Ledger for the purpose of sharing expenses. |
|
|
Term
|
Definition
| Sales: Unique numeric code (5 or digits) assigned to each individual lease customer; also called "customer number." |
|
|
Term
|
Definition
| Insurance: The concept of liability means being responsible by law, or under obligation to make good a loss. |
|
|
Term
|
Definition
| Insurance: Coverage for the damage one driver causes to another person or person's property. Under OW and 402 contracts, our customers are covered at least to the legal minimum amount require state in which an accident occurs. |
|
|
Term
|
Definition
| Vehicle: gas or diesel powered vehicles 2,000 GVW and under. |
|
|
Term
|
Definition
| Vehicle: gas or diesel powered vehicles 2,000 GVW and under. |
|
|
Term
|
Definition
| Job Title: Logistics Manager. Person responsible for managing a DCC or logistics operation and staff. |
|
|
Term
|
Definition
| Rental: Type of rental vehicle that is picked up and then returned to the same place. |
|
|
Term
|
Definition
| Logistics: The process of planning, implementing, and controlling efficient, effective flow and storage of goods, services, and related information from point of origin to point of consumption for the purposes of conforming customer requirements |
|
|
Term
|
Definition
| Operations: Design of a distinctive nature that can be associated with a particular company or product |
|
|
Term
|
Definition
| Logistics: Location Operating Report. Report Generated from Ryder Dispatch 2000 system for P&L use. |
|
|
Term
|
Definition
| Financial/Sales: Money lost by the sale of an asset for less that its book value. |
|
|
Term
|
Definition
| Logistics: Less-than-Truckload Carriers - Trucking companies that consolidate and then transport small shipments of freight by utilizing a network of terminals and relay points |
|
|
Term
|
Definition
| Maintenance: All areas involved with mechanical servicing and repair of vehicles |
|
|
Term
|
Definition
| Job Title: Managing Director, Sales: A person responsible for the development, management and execution of a multi-level sales plan. |
|
|
Term
|
Definition
| Job Title: Managing Director, Sales. A person responsible for the development, management and execution of a multi-level sales plan. |
|
|
Term
|
Definition
| Financial: (Fixed costs + running costs) subtracted from revenue |
|
|
Term
|
Definition
| Operations: Manage by Objectives - Balanced Scorecard- How we measure our goals |
|
|
Term
|
Definition
| Job Title: market Development Manager - Formerly called a RAM (Rental Account Manager), this person is responsible for locating and obtaining new rental , FSL, and RPM business (up to 3 power units) within an assigned territory |
|
|
Term
|
Definition
| Training: Management Development Program. A training curriculum for supervisors and manager that includes technological, operational, and leadership courses. |
|
|
Term
|
Definition
| Job Title: Managing Director of Sales |
|
|
Term
|
Definition
| Technology: Management (of) Information Systems. Also known as IT, this relates to the distribution and storage of information trough the use of computer and other technology in an organization |
|
|
Term
|
Definition
| Vehicle/Sales: Manufacturers' designation of a particular type of vehicle. Can be used to distinguish various types of vehicles, or various load capaciies |
|
|
Term
|
Definition
| Rental: Items sold (not rented) to help with moving - e.g. ropes, locks, boxes, tape, etc. |
|
|
Term
|
Definition
| Job Title: Operations Manager of Maintenance. Formerly called CSM. Person responsible for managing maintenance personnel and processes within a CBU, and for ensuring customer satisfaction with Ryder maintenance servies. |
|
|
Term
|
Definition
| Financial: Fixed costs + running costs + overheads, subtracted from revenue. |
|
|
Term
|
Definition
| Financial: Fixed costs + running costs + overheads, subtracted from revenue. |
|
|
Term
|
Definition
| Operations: occupational Safety and Health Administration. Agency responsible for monitoring and enforcing workplace safety regulations. |
|
|
Term
|
Definition
| Sales/Rental: Calls placed from the Ryder location, typically by sales center personnel to prospect for business. |
|
|
Term
|
Definition
| Operations: Subcontracting business functions or processes such as logistics and transportation services to an outside firm, instead of doing them in-house. |
|
|
Term
|
Definition
| Financial: Profit & Loss. Report of all revenue and expenses for a set period, with the final outcome of "Profit" or "Loss" |
|
|
Term
|
Definition
| Maintenance/Ryder P&S: Preventative Maintenance. Program callings for various inspections and maintenance procedures at regularly scheduled intervals. Designed to spot potential problems during inspection and through oil change, lubrication, or replacement of parts, to either prolong the life of components or replace them prior to failure. |
|
|
Term
|
Definition
| Vehicle: Walkway, used in loading a truck, which extends from the rear to body floor to the ground. When not in use, the ramp is stored under the truck body in a channel that allows it to slide in and out. |
|
|
Term
|
Definition
| Sales/Rental: A prospective or potential customer. |
|
|
Term
|
Definition
| HR: Ryder Black Employee Network. Group that provides professional growth, education and awareness for participants. |
|
|
Term
|
Definition
| Ryder P&S / Maintenance: Ryder Customer Response Center - 24-hour customer assistance center for roadside emergencies of Ryder customers |
|
|
Term
|
Definition
| Financial: Money owed to Ryder for products or services provided. |
|
|
Term
|
Definition
| Operations: Ryder Energy Distribution Company - purchase fuel for Ryder locations. Staff in charge of REDCO is located at Miami HQ |
|
|
Term
|
Definition
| Vehicle: Trailer or body with insulated sides, floor and ceiling, and equipped with a refrigeration unit for internal cooling. Used for cargo that must be kept a specific temperature. The refrigeration unit itself may also be referred to as a "reefer" |
|
|
Term
|
Definition
| Operations: A geographic zone in the US made up of CBUs. Each region has to manage and direct it (e.g. VP, FMM, FRM, etc.) |
|
|
Term
|
Definition
| Transportation: Legal document issued by a state verifying license fees have been paid on an individual vehicle. |
|
|
Term
|
Definition
| Rental: Vehicles available for short-term use that are only charged the actual time(and mileage) used, and are covered by a signed agreement. |
|
|
Term
|
Definition
| Financial: Money received from rentals, leases, etc. |
|
|
Term
|
Definition
| Financial: Any vehicle purchased for the purpose of rental or lease that will produce revenue. Not included as revenue equipment would be service trucks, mailroom trucks, etc.. |
|
|
Term
|
Definition
| HR: Ryder Hispanic Network. Group that provides professional growth, education and awareness for particpants. |
|
|
Term
|
Definition
| Training: Ryder Instruction Program Series (self-study workbooks). Topics include Insurance, Credit and Collections, Preventative Maintenances, etc. Can be obtained b y contacting the Training Group in Miami |
|
|
Term
|
Definition
| Maintenance: Repair Order. Form detailing mechanical or body work to be performed, parts used, and other costs. Sometimes used for a shop form detailing work done and parts used. The information may be transferred to an invoice that is priced and used for billing. |
|
|
