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| sells goods and services directly at their place of business. |
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| sells goods and services in different ways and form different locations. |
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| a form of selling that involves the seller phoning you to promote the purchase of goods or services. |
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| refers to shopping on television |
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| refers to buying and selling goods and services online. |
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| nonretail associations owned and operated by a group of members for their own benefit rather than for profit. |
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| a paid message toution about goods, services, and sellers. |
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| process of gathering information about products and services to find the best quality or usefulness at the best price. |
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| guarantees that a product will meet certain performance and quality standards. |
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| full repair, replacement, and coverage on the product you purchased. |
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| provides service, repairs, and replacements only under certain conditions. |
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| means that a product is what it's called and does what the name implies. |
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| means that a product must be fit for any performance or purpose promised by the seller. |
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| when you buy major appliances, autos, or electronic products, you often are offered this |
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| request service and describes the work that will be performed. |
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| Obtains goods from suppliers to sell to retailers |
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| Sells a variety of goods and services in a single store |
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| warehouse club and super store |
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Definition
| Offers price advantages and wide product selection to its members |
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| Sells certain lines of merchandise at below-average prices |
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| Sells used merchandise at reduced prices |
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| The quality of being frugal, using resources wisely |
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| Sell goods and services for specialized purposes |
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| Salesperson comes to home, either by invitation or not |
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| Shopper calls on telephone to buy goods listed in a catalog |
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| Being able to depend on a person or business to back up their claims |
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| Special consumer features offered by a store or other seller |
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| Buying on the spur of the moment, without planning |
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| A total expected cost, in writing, for performing a service |
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| Legally binding papers signed by all parties in an agreement |
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Definition
| Guarantees certain quality standards of performance |
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