Shared Flashcard Set

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Unit 2 Theory
Office Management
13
Nursing
Professional
06/28/2009

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Cards

Term
what are the responsibilities of a Personnel Management?
Definition
recruiting
orientation and training
perfomance evaluations
-provide positive feedback and encouragement
discipline and probation
employee records
Term
what is the systems approach to office management?
Definition
organizing the administrative duties by categories to organize the office
Term
What is the purpose of staff meetings?
Definition
to have open communications between the staff and the physicians
Term
What is an Employee manual?
Definition
info about employer-employee relationship, work environment, procedures and policies
Term
What is a procedure manual?
Definition
info on how tasks are performed in the practice
Term
What are the major disasters that could happen in your office?
Definition
Fire
flood
tornado
earthquake
explosion
Term
What are general safety measures?
Definition
Walk, never run
always walk on the right
use handrails on stairs
never carry uncapped needles
keep floors clean
open doors carefully
report all unsafe conditions immediately
replace burned out bulbs
Term
What personal safety meausres should you take?
Definition
wear appropriate PPE personal protective equipment
Term
What should you do in the event of a disaster?
Definition
Stay calm
make sure all are out of danger
RACE
Remove patients from vicinitiy
Activate the alarm
Contain fire
Exqtinguish if possible
Term
What measures should be taken for electrical saftey?
Definition
all electronics should be grounded
Term
What are OSHA fire safety measures?
Definition
emergency numbers
fire extngshers
smoke alarms
fire drills
safety training with volatile chemicals
Term
what mechanical equipment requires special safety measures?
Definition
Autoclave
Centrifuge
Sterilizers
Oxygen equipment
Term
What are the 4 types of medical waste?
Definition
Solid
Chemial Radioactive
Infectious - body fluids
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