Term
| what are the responsibilities of a Personnel Management? |
|
Definition
recruiting
orientation and training
perfomance evaluations
-provide positive feedback and encouragement
discipline and probation
employee records |
|
|
Term
| what is the systems approach to office management? |
|
Definition
| organizing the administrative duties by categories to organize the office |
|
|
Term
| What is the purpose of staff meetings? |
|
Definition
| to have open communications between the staff and the physicians |
|
|
Term
| What is an Employee manual? |
|
Definition
| info about employer-employee relationship, work environment, procedures and policies |
|
|
Term
| What is a procedure manual? |
|
Definition
| info on how tasks are performed in the practice |
|
|
Term
| What are the major disasters that could happen in your office? |
|
Definition
Fire
flood
tornado
earthquake
explosion |
|
|
Term
| What are general safety measures? |
|
Definition
Walk, never run
always walk on the right
use handrails on stairs
never carry uncapped needles
keep floors clean
open doors carefully
report all unsafe conditions immediately
replace burned out bulbs |
|
|
Term
| What personal safety meausres should you take? |
|
Definition
| wear appropriate PPE personal protective equipment |
|
|
Term
| What should you do in the event of a disaster? |
|
Definition
Stay calm
make sure all are out of danger
RACE
Remove patients from vicinitiy
Activate the alarm
Contain fire
Exqtinguish if possible |
|
|
Term
| What measures should be taken for electrical saftey? |
|
Definition
| all electronics should be grounded |
|
|
Term
| What are OSHA fire safety measures? |
|
Definition
emergency numbers
fire extngshers
smoke alarms
fire drills
safety training with volatile chemicals |
|
|
Term
| what mechanical equipment requires special safety measures? |
|
Definition
Autoclave
Centrifuge
Sterilizers
Oxygen equipment |
|
|
Term
| What are the 4 types of medical waste? |
|
Definition
Solid
Chemial Radioactive
Infectious - body fluids |
|
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