Shared Flashcard Set

Details

Unit 1 Vocabulary
Professional Communications Vocabulary Unit 1
54
Communication
Not Applicable
07/06/2017

Additional Communication Flashcards

 


 

Cards

Term
Intrapersonal Communication
Definition
Communicating with yourself through your thoughts
Term
Audience Analysis
Definition
Learning about the diverse characteristics of the people who make up the audience
Term
Speech-Planning Process
Definition
System you use to prepare a speech
Term
Impersonal Communication
Definition
Communication between people about general information, such as saying “hi” to someone in the hallway
Term
Speech-Making Process
Definition
Process of giving a speech to the audience
Term
Speaking Expressively
Definition
Using various vocal techniques so you sound a bit more dramatic than you would in casual conversation
Term
Rhetorical Devices
Definition
Language techniques that create and hold audience attention and help audience members remember what you said in your speech
Term
Empower
Definition
To make more confident and assertive
Term
Interpersonal Communication
Definition
Communication between two people who have a relationship with each other
Term
Plagiarism
Definition
Stealing and passing off the ideas, words, or created works of someone else as your own
Term
Ethics
Definition
A set of moral principles that a society, group or individual holds that distinguish right from wrong and good behavior from bad behavior
Term
Nonverbal Communication
Definition
The way you stand when giving a speech and the way you use your eyes, face and hands
Term
Public Speaking
Definition
A formal presentation made by a speaker to an audience
Term
Listening
Definition
Receiving spoken communication from another person and making an effort to hear and understand what the person is saying
Term
Attention Span
Definition
Length of time you can concentrate and listen effectively
Term
Monotone
Definition
An unchanging tone without rise or fall in the speaker’s voice
Term
Critical Listening
Definition
Evaluate what the speaker is saying and decide on the value of the message
Term
Understanding
Definition
The ability to assign accurate meaning to what was said
Term
Remembering
Definition
Being able to recall and retain the information you heard
Term
Active Listening
Definition
Includes identifying how ideas are organized, asking questions, silently paraphrasing, watching nonverbal clues and taking notes
Term
Paraphrase
Definition
Restating the speakers meaning in your own words
Term
Research
Definition
Investigating a subject to learn the facts about it
Term
Credentials
Definition
Your experience or education that qualify you to speak with authority on a specific subject
Term
Primary Source
Definition
First-hand accounts that you conduct or those written by people who were part of the original event or research
Term
Follow-Up Question
Definition
A question you ask during an interview that results from the answers to your primary questions
Term
Open Question
Definition
Broad based questions that ask the interviewee to provide perspective, ideas, information, values, goals or opinions
Term
Closed Question
Definition
Narrowly focused questions that require only brief answers such as yes or no
Term
Neutral Question
Definition
Questions asked in a way that does not direct a person’s answer
Term
Leading Question
Definition
Questions asked in a way that suggest you have a preferred answer
Term
Critical Analysis
Definition
The process of evaluating what you have heard to determine a speech’s completeness
Term
Credibility
Definition
A speaker’s ability to inspire trust and belief
Term
Critique
Definition
A formal assessment of a speech that requires you to analyze and evaluate a speech’s effectiveness according to how well the speaker meets specific key criteria
Term
Constructive Critique
Definition
An analysis of a speech that evaluates how well a speaker meets a specific speaking goal while following the rules for good speaking and recommends how the speech might be improved
Term
Speech Plan
Definition
A strategy for achieving your speech goals
Term
Speech Goal
Definition
A statement of what you want your audience to know, believe or do
Term
Audience Adaptation
Definition
Process of writing your speech to meet the needs and interests of the listeners
Term
Demographics
Definition
Characteristics of a group of people
Term
Outline
Definition
A plan of main points and supporting detail that you want to cover in your speech
Term
Chronological Order
Definition
A method of arranging things in relation to when they happen in time
Term
Topical Order
Definition
A method of arranging information by subjects, facts or points
Term
Visual Aid
Definition
An object, picture, photo, chart or other image that the audience can see
Term
Eye Contact
Definition
A form of nonverbal communication that occurs when two people look at one another for a few seconds
Term
Animated Delivery
Definition
A lively, energetic, enthusiastic and dynamic delivery
Term
Speak Clearly
Definition
Speaking so the audience can make out what you are saying
Term
Pitch
Definition
How high or low the sound of your voice is
Term
Quality Of Voice
Definition
The tone that distinguishes your voice from everyone else’s
Term
Accent
Definition
The speech habits of people from a specific country, region of a country or even a state or city
Term
Articulation
Definition
The way you use your mouth and lips to form words
Term
Vocal Expressiveness
Definition
The variety you create in your voice through changing pitch, volume and rate; the expressing of certain words; and using pauses
Term
Stress
Definition
To emphasize certain words by speaking them more loudly than they rest of the sentence
Term
Pause
Definition
A moment of silence that enhances the meaning of an idea
Term
Gestures
Definition
How you move your hands, arms and fingers
Term
Movement
Definition
Changing the position of your entire body
Term
The Communication Process
Definition
[image]
Supporting users have an ad free experience!