Term
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Definition
| Intrapersonal, Interpersonal, Transpersonal, Small group, Public |
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Term
| Intrapersonal Communication |
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Definition
| A powerful form of communication that occurs within an individual |
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Term
| Interpersonal Communication |
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Definition
| A one-on-one interaction between a nurse and another person that often occurs face to face |
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Term
| Transpersonal Communication |
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Definition
| Interaction that occurs within a person's spiritual domain |
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Term
| Small Group Communication |
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Definition
| Interaction that occurs when a small number of persons meet |
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Term
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Definition
| Interaction with an audience |
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Term
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Definition
| Verbal, Nonverbal, Symbolic |
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Term
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Definition
| Uses spoken or written words |
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Term
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Definition
| Includes the five senses and everything that does not involve spoken or written word |
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Term
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Definition
The verbal and nonverbal symbolism used by others
i.e. art and music |
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Term
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Definition
| Awareness of all factors that influence communication |
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Term
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Definition
Being attnetive to what the patient is saying verbally and nonverbally
S-Sit facing the patient
O-Observe an open posture
L-Lean toward the patient
E-Establish and matintain intermittent eye contact
R-Relax |
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Term
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Definition
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Term
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Definition
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Term
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Definition
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Term
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Definition
| front of a room, greater than 12 feet |
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Term
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Definition
Do not need permission
Arm, hand, back |
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Term
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Definition
Need permission
Mouth, feet, face, wrist |
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Term
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Definition
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Term
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Definition
What it is you are going to do and why you are going to do it
Butt, breast, genitals |
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Term
| Phases of Nurse-Patient Helping Relationship |
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Definition
| Pre-interaction, orientation, working, termination |
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Term
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Definition
| Find out the history through primary nurse, chart, and basic information before officially meeting a patient |
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Term
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Definition
| Introduction, sets tone for relationship, expectations, assess health, goals and limits, clarify information, timed relationship |
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Term
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Definition
| Clinical contact, work together to make and accomplish goals, appropriate self disclosure |
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Term
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Definition
| Ending the clinical day, let them know |
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Term
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Definition
Situation, Background, Assessment, Recommendation
Allows for effective communication between health care providers |
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Term
| Elements of Professional Communication |
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Definition
| Courtesy, Use of names, Trustworthiness, Autonomy and responsibility, Assertiveness |
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Term
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Definition
| Motivates one person to communicate with another |
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Term
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Definition
| The person who encodes and delivers the message |
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Term
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Definition
| The person who receives and decodes the message |
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Term
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Definition
| The content of the communication |
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Term
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Definition
| The means of conveying and receiving messages through visual, auditory, and tactile senses. |
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Term
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Definition
| The message the receiver returns |
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Term
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Definition
| Factors within both the sender and the receiver that influence communication |
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Term
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Definition
| The ability to understand and accept another person's reality, accurately perceive feelings, and communicate this understanding to the other |
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Term
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Definition
| Concern, sorrow, or pity felt for a patient |
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