WHAT IS

REBATING?

An unlawful act that occurs if the buyer of an insurance policy receives part of the agent's commission or anything of significant value as an inducement to purchase a policy.

WHAT IS

TWISTING?

The unethical act of persuading a policy owner to drop a policy solely for the purpose of selling another policy without regard to possible disadvantage to the policy owner.

WHAT IS

DEFAMATION?

Any false or malicious communication that injures another's reputation, fame, or character.

A company and/or agent must act in good faith in claim settlements and promptly pay its obligation to the insured in the event of a loss.

WHAT IS A

FIDUCIARY?

A person or institution that has responsibility for the money, property, or financial affairs of another.

COERCION,

BOYCOTT,

INTIMIDATION

A person shall not enter into any agreement to commit any act of coercion, intimidation, or boycott resulting in unreasonable restraint of, or monopoly in, the business of insurance.

When an agent charges an extra fee, this charge amounts to an overcharge of premium constituting unfair discrimination against the insured charged.

A person cannot be given a different rate for coverage than person in identical circumstances.