Term
| Define: Human resource management |
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Definition
| the process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals |
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Term
| Two key factors in Human resource management |
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Definition
(1) organizations' recognition of employees as their ultimate resource
(2) changes in the law that rewrote many traditional practices. |
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Term
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Definition
| prohibits discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race , religion, creed, sex, age, or national origin. |
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Term
| Equal Employment Opportunity Act |
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Definition
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Term
| Define: affirmative action |
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Definition
| Employment activities designed to "right past wrongs" by increasing opportunities for minorities and women. |
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Term
| Define: reverse discrimination |
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Definition
| discriminating against members of a dominant or majority group usually as a result of policies designed to correct previous discrimination against minority or disadvantaged groups . |
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Term
| Vocational Rehabilitation Act of 1973 |
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Definition
| extended protection to people with any physical or mental disability |
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Term
| Americans with Disabilities Act of 1990 |
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Definition
requires employers to give applicants with physical or mental disabilities the same consideration for employment as people without disabilities
making "reasonable accommodations " for employees with disabilities, such as modifying equipment or widening doorways. |
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Term
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Definition
| treating people according to their specific needs |
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Term
| Age Discrimination in Employment Act of 1967 |
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Definition
| protects individuals 40 or older from employment and workplace discrimination in hiring, firing, promotion, layoff, compensation, benefits, job assignments, and training |
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Term
| five steps in the human resource planning process |
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Definition
1. Preparing a human resource inventory of the organizations employees
2. Preparing a job analysis.
3. Assessing future human resource demand
4. Assessing future labor supply
5. Establishing a strategic plan |
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Term
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Definition
| the set of activities for obtaining the right number of qualified people at the right time. |
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Term
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Definition
| current employees who can be transferred or promoted or who can recommend others to hire |
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Term
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Definition
| advertisements, public and private employment agencies, college placement bureaus, management consultants, Internet sites, professional organizations, referrals, and online and walk-in applications |
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Term
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Definition
| the process of gathering information and deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization |
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Term
| Six Steps to the Selection Process |
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Definition
1. Obtaining complete application forms.
2. Conducting initial and follow-up interviews.
3. Giving employment tests
4. Conducting background investigations
5. Obtaining results from physical exams
6. Establishing trial (probationary) periods |
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Term
| Define: Contingent workers |
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Definition
part-time workers (anyone who works 1 to 34 hours per week),
temporary workers (workers paid by temporary employment agencies),
seasonal workers, independent contractors, interns, and co-op students. |
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Term
| Define: training and development |
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Definition
| All attempts to improve productivity by increasing an employee's ability to perform. Training focuses on short-term skills, whereas development focuses on long-term abilities. |
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Term
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Definition
Training focuses on short-term skills
development focuses on long-term abilities. |
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Term
| Three Steps to training and development |
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Definition
(1) assessing organization needs and employee skills to determine training needs
(2) designing training activities to meet identified needs
(3) evaluating the training's effectiveness. |
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Term
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Definition
| the activity that initiates new employees into the organization; to fellow employees; to their immediate supervisors; and to the policies, practices, and objectives of the firm. |
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Term
| Define: On-the- job training |
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Definition
| Training at the workplace that lets the employee learn by doing or by watching others for a while and then imitating them. |
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Term
| Define: apprentice programs |
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Definition
| Training programs during which a learner works alongside an experienced employee to master the skills and procedures of a craft. |
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Term
| Workers who successfully complete an apprenticeship earn the classification.... |
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Definition
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Term
| define: off-the-job training |
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Definition
Internal or external training programs away from the
workplace that develop any of a variety of skills or foster personal development. |
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Term
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Definition
| Training programs in which employees complete classes via the Internet. |
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Term
| Define: vestibule training |
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Definition
| Training done in schools where employees are taught on equipment similar to that used on the job |
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Term
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Definition
| The use of equipment that duplicates job conditions and tasks so trainees can learn skills before attempting them on the job. |
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Term
| Define: Management development |
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Definition
| The process of training and educating employees to become good managers, and then monitoring the progress of their managerial skills over time. |
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Term
| Types of management training programs |
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Definition
On-the-job coaching
Understudy positions
Job rotation
Off-the-job courses and training
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Term
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Definition
| the process of establishing and maintaining contacts with key managers in your own and other organizations, and using those contacts to weave strong relationships that serve as informal development systems |
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Term
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Definition
| a corporate manager who supervises, coaches, and guides selected lower-level employees by introducing them to the right people and generally acting as their organizational sponsor. |
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Term
| minority managers' three crucial principles |
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Definition
(1) grooming women and minorities for management positions isn't about legality, morality, or even morale but rather about bringing more talent in the door, the key to long-term profitability
(2) the best women and minorities will become harder to attract and retain, so oompanies that commit to development early have an edge
(3) having more women and minorities at all levels lets businesses serve their increasingly female and minority customers better. |
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Term
| Define: performance appraisal |
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Definition
| an evaluation that measures employee performance against established standards in order to make decisions about promotions , compensation, training, or termination |
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Term
| Performance appraisals six steps |
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Definition
1. Establishing performance standards
2. Communicating those standards
3. Evaluating performance
4. Discussing results with employees.
5. Taking corrective action
6. Using the results to make decisions |
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Term
| Define: 360-degree review |
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Definition
| management gathers opinions from all around the employee, including those under, above, and on the same level, to get an accurate, comprehensive idea of the worker's abilities |
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Term
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Definition
| the primary cost of operations is the cost of labor |
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Term
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Definition
rewards the growth of both the individual and the team.
Base pay is raised when team members learn and apply new skills. |
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Term
| Define: gain-sharing systems |
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Definition
| base bonuses on improvements over previous performance |
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Term
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Definition
Salary
Hourly Wage
Piecework
Comission
Bonus Plans
Proft-sharing
Gain-sharing
Stock Options |
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Term
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Definition
| sick-leave pay, vacation pay, pension plans, and health plans that provide additional compensation to employees beyond base wages |
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Term
| Define: cafeteria-style fringe benefits |
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Definition
| Fringe benefits plan that allows employees to choose the benefits they want up to a certain dollar amount. |
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Term
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Definition
| gives employees some freedom to choose which hours to work, as long as they work the required number of hours or comp lete their assigned tasks |
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Term
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Definition
| the period when all employees are expected to be at their job stations |
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Term
| Define: Compressed Work Week |
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Definition
| Core time is the period when all employees are expected to be at their job stations |
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Term
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Definition
| An arrangement whereby two part-time employees share one full-time job. |
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Term
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Definition
| one-time cash payments to entice older employees to retire |
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