Term
| Sub-group norming was determined to be illegal by the: |
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Definition
| Civil Rights Act of 1991. |
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Term
| A manager evaluates the test scores of 10 applicants for a customer service position and decides who to hire based only on the test data. This is an example of __________ decision making. |
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Definition
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Term
| After completing a residency, a medical student learned the importance of interpersonal relations with patients. This type of learning outcome is |
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Definition
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Term
| An individual is on trial for committing a crime. If the individual is found innocent, but was in fact guilty, it is an example of a _____. |
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Definition
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Term
| According to the textbook, a selection system that uses a compensatory approach could work in which way? |
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Definition
| A good score on one test can compensate for a bad score on another test. |
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Term
| Behavior modification is based on |
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Definition
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Term
| The idea that humans can learn indirectly by observing others is based on |
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Definition
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Term
| An individual is on trial for committing a crime. If the individual is found guilty but is actually innocent, it is an example of a _____. |
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Definition
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Term
| Procedures that involve staffing for organizations in more than one country are called _____. |
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Definition
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Term
| Which of the following is true concerning the concept of utility as it relates to staffing? |
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Definition
| It addresses the cost/benefit ratio of one staffing strategy over another. |
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Term
| An employer is accused of knowingly discriminating against an employee or a group of employees, the accusation would be considered as a case of adverse _________. |
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Definition
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Term
| An individual does poorly on a written section of a test but later performs extremely well on a performance section. If the performance score cannot supplement for the written score, it is called a _____ system. |
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Definition
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Term
| A group of applicants have test scores ranging from 63% to 92%. Based on the range, anyone who scored below 77% did not qualify. The 77% score is called the _____. |
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Definition
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Term
| A researcher correlates a test score with a performance measure in order to make an inference that people with higher test scores perform better. This is an example of _____ validity. |
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Definition
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Term
| ___________ is concerned with the link between individual training outcomes and the outcomes at higher levels of the organization. |
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Definition
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Term
| Police recruits who participate in target practice in order to refine their shooting skills are performing |
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Definition
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Term
| _____ is the transfer of messages across different settings or contexts at the same level of the organization. |
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Definition
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Term
| Which category of trainee readiness includes performance orientation? |
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Definition
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Term
| If an individual was hired into an organization based on his test scores, but did not perform well on the job, this would be an example of a |
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Definition
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Term
| The percentage of the current workforce that is performing successfully is called the _____. |
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Definition
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Term
| A cultural assimilator is used for training programs dealing with |
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Definition
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Term
| Objectives are important for training programs because |
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Definition
| they clarify what is to be learned in the training program |
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Term
| If there are ten applicants for one position, the selection ratio would be |
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Definition
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Term
| A college student who crams for a test the night before is using: |
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Definition
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Term
| The three categories of learning outcomes include all of the following except: |
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Definition
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Term
| All of the following are consistent with international staffing practices except |
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Definition
| job descriptions are used infrequently |
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Term
| Which of the following types of training needs analysis examines goals, available resources, and ways in which training should be directed? |
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Definition
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Term
| Linear programming is a type of |
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Definition
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Term
| All of the following are conditions under which the greatest utility gain would be realized from a new staffing system except |
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Definition
| the cost of testing for the new system is higher than for the existing system |
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Term
| Training needs analysis includes all of the following except |
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Definition
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Term
| When sexual compliance is stated as necessary for a person to receive a raise or a promotion, there is evidence for ___________________ harassment. |
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Definition
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Term
| All of the following are common validity designs except |
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Definition
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Term
| If a good decision is made when hiring an applicant, this would be an example of a |
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Definition
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Term
| ___ is being used when individuals with similar test scores are grouped together in a category from which selection decisions are made. |
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Definition
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Term
| When using multiple regression techniques, it is common to try out the resulting equation on a second sample to see if it still fits well. This process is known as |
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Definition
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Term
| Which type of design might a company use to see how many errors and correct decisions have been made with a specific cut score? |
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Definition
| true predictive validity design |
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Term
| All of the following are features of learning organizations except |
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Definition
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Term
| Jessie just started a new training program at work that grants the trainees much more control over their training. Since Jessie desires more control over her training, it is suggested that ____________ be used along with her new training program in order to receive the best results. |
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Definition
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Term
| All of the following we discussed in class as reasons for using a simulator in training except |
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Definition
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Term
| The relationship between the number of individuals assessed and the number actually hired is called _____. |
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Definition
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Term
| The systematic acquisition of skills, concepts, or attitudes that result in improved performance is called |
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Definition
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Term
| Collectivist cultures prefer staffing techniques and strategies characterized by ____________________. |
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Definition
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Term
| The belief in one's capability to perform a specific task or reach a specific goal is called |
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Definition
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Term
| Training that involves pilots practicing in a flight simulator that mirrors the actual layout of a real airplane cockpit has |
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Definition
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Term
| In Kirkpatrick's four-level model, which level measures impressions of the program? |
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Definition
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Term
| In which type of training environment would an experienced trainee with high ability most likely thrive? |
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Definition
| a shorter, less structured program |
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Term
| An assessment of competencies is increasingly being included in which of the following types of training needs analysis? |
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Definition
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Term
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Definition
| a practical, goal-focused form of personal, one-on-one learning |
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Term
| Utilizing their current selection system to hire for several openings, Computer Experts Inc. finds that out of 300 majority candidates, 75 got hired, while out of 50 minority candidates, 10 got hired. What is the adverse impact ratio? |
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Definition
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Term
| Norm-referenced cut scores are based on |
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Definition
| the average of the test-takers scores |
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Term
As an external I-O consultant, you are asked by a manager in the Human Resources department of a large organization to calculate whether there is adverse impact in a selection system that has been used over the last year. You are provided with the following data:
# of majority group members that applied: 300
# job offers to majority group members: 100
# minority group members that applied: 75
# job offers to minority group members: 15 |
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Definition
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Term
| Which of the following is least likely to be a high performance work practice? |
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Definition
A) Use of formal job analyses
B) Merit based promotions
C) Use of clinical decision making to hire for line jobs
D) Use of formal assessment devices for selection |
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Term
| Dimitri was recently hired by Solar Company after going through its staffing process. His test results placed her above the cut score. Unfortunately, his performance has been less than satisfactory and Dimitri’s manager is beginning to think that the wrong person was hired. Dimitri’s case might be an example of what type of error? |
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Definition
A) False negative
B) True negative
C) False positive
D) True positive |
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Term
| What is one consequence of decreasing a cut score? |
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Definition
A) Fewer hires will be below average performers
B) More candidates need to be assessed
C) More false positive errors
D) More false negative errors |
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Term
| The staffing system at Modular Company involves a process whereby a candidate must successfully pass a cognitive ability test before being allowed to take the physical ability test. This is an example of a |
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Definition
A) compensatory system.
B) hurdle system.
C) multiple hurdle system.
D) paired system. |
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Term
| A company administered a test to a group of job candidates two months ago. In examining the data, an HR representative discovered that a protected group tended not to do as well on the test as the majority group. This might be an example of what type of discrimination? |
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Definition
A) Intentional discrimination
B) Adverse treatment
C) Adverse impact
D) This does not qualify as discrimination. |
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Term
| __________ is a relatively permanent change in behavior and human characteristics, while __________ is the systematic acquisition of skills, concepts, or attitudes that results in improved performance in another environment. |
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Definition
A) Teaching; learning
B) Learning; teaching
C) Learning; training
D) Training; learning |
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Term
| Mary, an HR professional, is currently attending a training program where she is learning how to use a new computer program. She is not averse to making mistakes, often using them as an opportunity to further understand the computer program and add to her own knowledge. Mary might be characterized as having a |
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Definition
A) limited orientation.
B) cognitive orientation.
C) performance orientation.
D) mastery orientation. |
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Term
| Julie is currently in a training program for all managers at a certain level in her company. All of the trainees are exposed to the same material which is presented in a very sequential manner. Whether or not she grasps a specific concept is of no consequence to the presentation of the material. What type of programmed instruction is she most likely experiencing? |
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Definition
A) Branching programming
B) Linear programming
C) Inclusive programming
D) Reinforcement programming |
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Term
| Josh works in the HR department of Lunar Company and has been asked to take steps to prevent sexual harassment. He might choose to do all of the following except: |
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Definition
A) Establish an effective complaint or grievance process.
B) Educate only the male employees on sexual harassment.
C) Clearly communicate Lunar Company’s zero tolerance policy to employees.
D) Take immediate and appropriate action when an employee complains. |
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Term
| Motivation concerns the conditions responsible for variations in intensity, quality, and _________ of ongoing behavior. |
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Definition
A) amplitude
B) satisfaction
C) direction
D) learning |
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Term
| What type of motivational approach placed the emphasis for behavior and directed activity directly on the environment? |
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Definition
A) Behaviorist approach
B) Instrumental approach
C) Nature approach
D) Environmental approach |
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Term
| What is the basic model for considering the role of motivation in performance? |
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Definition
A) Performance = (Motivation x Ability) + Situational constraints
B) Performance = (Motivation x Ability) – Situational constraints
C) Performance = (Motivation x Situational constraints) + Ability
D) Performance = (Motivation / Situational constraints) + Ability |
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Term
| The feedback loop in goal setting theory deals with the discrepancy between: |
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Definition
A) Actual goal accomplishment and expected goal accomplishment of peers.
B) Actual goal accomplishment and the failures the person has experienced.
C) Actual goal accomplishment and the goal to which the person was committed.
D) Actual goal accomplishment and the actual goal accomplishment of peers. |
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Term
| Managers, across all cultures, tend to employ all of the following motivational practices except: |
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Definition
A) Quality improvement interventions
B) Differential distribution of rewards
C) Setting goals and making decisions for employees.
D) Design and redesign of jobs and organizations. |
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