Term
| Intimate Zone(Personal Space) |
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Definition
| 0-18in.; holding a crying infant; performing physical assessment; bathing, grooming, dressing, feeding, and toileting a client; changing a client's dressing |
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Term
| Personal Zone(Personal Space) |
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Definition
| 18in. - 4ft.; sitting at a client's bedside; taking the client's nursing history; teaching an individual client; exchanging information at change of shift. |
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Term
| Social Zone(Personal Space) |
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Definition
| 4 - 12ft.; making rounds w/ a physician; sitting at the head of a conference table; teaching a class for clients w/ diabetes; conducting a family support group. |
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Term
| Public Zone(Personal Space) |
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Definition
| 12ft+; speaking at a community forum; testifying at a legislative hearing; lecturing to a class of students |
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Term
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Definition
| Permission not needed; hands, arms, shoulders, back. |
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Term
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Definition
| Permission needed; mouth, wrists, feet. |
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Term
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Definition
| Special care needed; face, neck, front of body. |
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Term
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Definition
| Great sensitivity needed; genitalia, rectum. |
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Term
| Psychophysiological Context |
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Definition
| The internal factors influencing communication. |
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Term
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Definition
| The nature of the relationship between the participants. |
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Term
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Definition
| The reason for the communication. |
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Term
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Definition
| The physical surroundings in which communication takes place. |
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Term
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Definition
| The sociocultural elements that affect the interaction. |
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Term
| Therapeutic Communication Techniques(Definition) |
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Definition
| Specific responses that encourage the expression of feelings and ideas and convey the nurse's acceptance and respect. |
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Term
| Therapeutic Communication Techniques(List) |
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Definition
| Active Listening; Sharing Observations; Sharing Empathy; Sharing Hope; Sharing Humor; Sharing Feelings; Using Touch; Using Silence; Providing Information; Clarifying; Focusing; Paraphrasing; Asking Relevant Questions; Summarizing; Self-Disclosure; Confrontation |
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Term
| Nontherapeutic Communication Techniques(Definition) |
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Definition
| Hinder or damage professional relationships; tend to discourage further expression of feelings and ideas and may engender negative responses or behaviors in others. |
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Term
| Nontherapuetic Communication Techniques(List) |
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Definition
| Asking Personal Questions; Giving Personal Opinions; Changing the Subject; Automatic Responses; False Reassurance; Sympathy; Asking for Explanations; Approval/Disapproval; Defensive Responses; Passive/Aggressive Responses; Arguing |
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Term
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Definition
| being attentive to what the client is saying both verbally and nonverbally. |
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Term
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Definition
| the ability to understand and accept another person's reality, to accurately perceive feelings, and to communicate this understanding to the other. |
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Term
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Definition
| concern, sorrow, or pity felt for the client generated by the nurse's personal identification w/ the client's needs. |
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