Term
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Definition
| how close to ideal can we get |
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Term
key element to understanding a process
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Definition
observe the process
not the person |
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Term
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Definition
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Term
| do you accept or not accept others observations |
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Definition
no other observation is acceptable
direct observaation is key |
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Term
| how to observe a process first time |
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Definition
| go through the entire process quickly then go back |
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Term
process time
------------- equals
totat time |
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Definition
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Term
| future state value stream map |
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Definition
dream of how you feel the process should go
dont get hung up on perfection
it is important to look for opportunities to achieve
continious flow.
key is continious flow |
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Term
| VSM is a 10000 ft or microscope view |
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Definition
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Term
what tool is to look at a process with a microscope
A3 or
value stream |
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Definition
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Term
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Definition
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Term
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Definition
it is a structured document that gives us the opportunity to put down on paper how a piece of work is currenlty observed in responce to an alert from a troubled staff
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Term
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Definition
content what is going to be done
who is going to do it
when its going to be done
anticipated outcome |
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Term
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Definition
issue
background
current condition
problem analysis |
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