Shared Flashcard Set

Details

Toyota Way Principles
14 principles of the toyota way
18
Business
Not Applicable
02/26/2011

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Term
Section I:
Definition
Long-Term Philosophy
Term
Principle 1.
Definition
Base your management decisions on a long-term philosophy,
even at the expense of short-term financial goals.
Term
Section II:
Definition
The Right Process Will Produce the Right Results
Term
Principle 2.
Definition
Create a continuous process flow to bring problems to the surface
Term
Principle 3.
Definition
Use “pull” systems to avoid overproduction.
Term
Principle 4.
Definition
Level out the workload (heijunka). (Work like the tortoise, not
the hare.)
Term
Principle 5.
Definition
Build a culture of stopping to fix problems, to get quality right
the first time.
Term
Principle 6.
Definition
Standardized tasks and processes are the foundation for continuous
improvement and employee empowerment.
Term
Principle 7.
Definition
Use visual control so no problems are hidden.
Term
Principle 8.
Definition
Use only reliable, thoroughly tested technology that serves your
people and processes.
Term
Section III:
Definition
Add Value to the Organization by Developing
Your People
Term
Principle 9.
Definition
Grow leaders who thoroughly understand the work, live the
philosophy, and teach it to others.
Term
Principle 10.
Definition
Develop exceptional people and teams who follow your company’s
philosophy.
Term
Principle 11.
Definition
Respect your extended network of partners and suppliers by
challenging them and helping them improve.
Term
Section IV:
Definition
Continuously Solving Root Problems Drives
Organizational Learning
Term
Principle 12.
Definition
Go and see for yourself to thoroughly understand the situation
(genchi genbutsu).
Term
Principle 13.
Definition
Make decisions slowly by consensus, thoroughly considering
all options; implement decisions rapidly (nemawashi).
Term
Principle 14.
Definition
Become a learning organization through relentless reflection
(hansei) and continuous improvement (kaizen).
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