Shared Flashcard Set

Details

theory
exam 3 (17 18 21 31 33 35)
49
Communication
Undergraduate 1
12/06/2010

Additional Communication Flashcards

 


 

Cards

Term
Functional perspective of group decision making
Definition
developed by hirokawa and gouran.
groups can make better decisions than individuals because groups have more resources
Term
four function of group decision making
Definition
Analysis of the problem,goal setting, identifying of alternatives,evaluation of positive oand negative characteristics of alternatives
Term
analysis of the problem
Definition
realistically look at current conditions. determine the nature, extent, and probable causes of the problems
Term
Goal setting
Definition
establish criteria for judging proposed solutions
Term
Identification of alternatives
Definition
generation of all possible outcomes
Term
evaluation of poss. neg. characteristics of alternatives
Definition
failure to recognize pos/neg qualities and overestimating pos/neg qualities
Term
3 typed of communication in decision
Definition
promotive, disruptive, counteractive
Term
Promotive
Definition
interaction that calls attention the the function
Term
disruptive
Definition
interaction that detracts from the function
Term
counteractive
Definition
interaction that refocuses the group
Term
social structures
Definition
rules and resources of a group
Term
rules
Definition
how things ought to be done or what is good or bad
Term
resources
Definition
materials, personal traits, abilities and knowledge used to influence or control actions of the group or its members
Term
appropriation
Definition
adopting a rile or resources from another group or the larger culture
Term
production
Definition
use of the rules and resources to create a new structure
Term
reproduction
Definition
use of rules and resources to reinforce structures already in place
Term
decision
Definition
making group produce decisions
Term
crafting the decision
Definition
decision, production, reproduction
Term
interaction
Definition
if rules and resources of a group changes members did something that change them
Term
structuration (the process of making a structure)
Definition
production and reproduction of the social system through group members
Term
adaptive
Definition
task groups intentionally adapt rules and resources to accomplish goals
Term
core claims of adaptive structuration theory
Definition
groups create themselves, yet members dont always realize they are crafting and reinforcing the tools that do the work
Term
Face Negotiation Theory FNT
Definition
helps to explain cultural differnces in response to conflict
Term
Face
Definition
public self image- we want to be seen
Term
facework
Definition
nonverbal and verbal ways we act to maintain our face of another's face
Term
face restoration
Definition
defending your own positive image
Term
face giving
Definition
defending/supporting the positive image of others
Term
5 styles of managing conflict
Definition
dominating avoiding obliging compromising integrating
Term
dominating
Definition
competing to win
Term
avoiding
Definition
withdrawing from open discussion
Term
obliging
Definition
accommodating or giving into the wishes of another
Term
compromising
Definition
negotiation or bargaining
Term
integrating
Definition
collaboration, problem solving through open discussion
Term
collectivistic cultures
Definition
message are communicated indirectly, meaning is derived from the situation
Term
individualistic cultures
Definition
info is stated very directly american, english low context
Term
individualistic cultures
Definition
individual goals, assertiveness and honesty valued, face-restoration is valued, preferred method of conflict is dominating, integrating
Term
collectivistic cultures
Definition
messages are communicated indirectly, patience being indirect and empathy are valued, collective needs are important,face-giving is valued preferred methods of conflict resolution are avoiding, obliging and compromising
Term
self construal
Definition
self image the degree to which people see themselves as relatively separate from or connected to others
Term
independent self
Definition
values "I" identity more self face oriented common within individualistic cultures
Term
interdependent self
Definition
values "we" identity emphasizes relational connectedness. common with collectivism
Term
individualistic conflict
Definition
independent self-face restoration-dominating
Term
how conflict is handled
Definition
type of culture- type of self construal-type of face maintenance- type of conflict management
Term
collectivistic conflict
Definition
interdependent self-face giving-avoiding
Term
theory of genderlect styles
Definition
male-female conversation is cross cultural communication
Term
misscommunicaiton
Definition
occurs when men and women dont realize theyre in a cross culture encounter
Term
genderlect
Definition
masculine and feminine styles of communication are 2 distinct cultural dialects
Term
cherish kramarae
Definition
says language is literally a MAN made construction
Term
muted group
Definition
people with little power who have trouble giving voice to their perception
Term
gatekeepers
Definition
editors and other authorities of culture who control what appears in the mass media
Supporting users have an ad free experience!