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Test #2
Chapter 5-8 - Information Technology Project Management 6e by Kathy Schawlbe
48
Software
Graduate
04/01/2012

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Term
analogy approach
Definition
creating a WBS by using a similar project's WBS as a starting point
Term
bottom-up approach
Definition
creating a WBS by having team members identify as man specific tasks related to the project as possible and then grouping them together into higher level categories.
Term
decomposition
Definition
subdividing project deliverables into smaller pieces
Term
deliverable
Definition
a propduct, such as a report or segment of software code, produced as part of a project.
Term
joint application design (JAD)
Definition
using highly organized and intensive workshops to bring together project stakeholders to jointly define and design information systems.
Term
project scope management
Definition
the processes involved in defining and controlling what work is or is not included in a project
Term
project scope statement
Definition
a document that includes, at minimum, a descrioption of the project, including its overall objectives and justification, detailed descriptions of all project deliverables, and the characteristics and requirements of products and services produced as part of the project.
Term
prototyping
Definition
developing a working replica of the system or some aspect of the system to help define user requirements
Term
requirement
Definition
a condition or capability that must be met or possessed by a system, product, service, result, or component to satisfy a contract, standard, specification, or other formal document.
Term
requirements management plan
Definition
a plan that describes how project requirements will be analyzed, documented, and managed
Term
requirements traceability matrix (RTM)
Definition
a table that lists requirements, various attributes of each requirements, and the status of the requirement to ensure that all requirements are addresses
Term
scope
Definition
all the work involved in creating products ofthe project and the processes used to create them
Term
scope baseline
Definition
the approved project scope statement and its associated WBS and WBS dictionary
Term
scope creep
Definition
the tendency for project scope to keep getting bigger
Term
top-down approach
Definition
creating a WBS by starting with the largest items of the project and breaking them into their subordinate items
Term
use case modeling
Definition
a process for identifying and modeling business events, who initiated them, and how the system should respond to them
Term
variance
Definition
the difference between planned and actual performance
Term
WBS dictionary
Definition
a document that describes detailed information about each WBS item
Term
work breakdown structure (WBS)
Definition
a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project
Term
work package
Definition
a task at the lowest level of the WBS
Term
One of the most difficult aspects of project management
Definition
defining scope
Term
5 main processes invovled in project scope management
Definition
collecting requirements, defining scope, creating the WBS, verifying scope, controlling scope
Term
activity-on-arrow (AOA)
Definition
a network diagraming technique in which activities are represented by arrows and connected at points called nodes to illustrate the sequence of activities
Term
backward pass
Definition
a project netowkr diagrming technique that determines the late start and late finish dates of each activity in similar fashion
Term
crashing
Definition
a technique for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost.
Term
critical chain scheduling
Definition
a method of scheduling that takes limited resources into account when creating a project schedule and includes buffers to protect the project completion date
Term
Murphy's Law
Definition
if something will go wring, it will
Term
Parkinson's Law
Definition
principle that work expands to fill the time allowed
Term
Precedence Diagramming Method (PDM)
Definition
a network diagramming technique in which boxes represent activities
Term
program evaluation and review technique (PERT)
Definition
project network analysis technique used to estimate project duration when there is a high degree of uncertainty with the individual activity duration estimates
Term
SMART criteria
Definition
guidelines to define milestones; specific, measurable, assignable, realistic
Term
theory of constraints (TOC)
Definition
a management philosophy that states that an complex system at any point in time often has only one aspect or constraint that is limiting its ability to achieve more of its goal.
Term
cost performance index (CPI)
Definition
the ratio of earned value to actual cost; can be used to estimate the projected cost to complete the project
Term
cost variance(CV)
Definition
the earned value minus the actual cost
Term
earned value (EV)
Definition
an estimate of the value of the physical work actually completed
Term
estimate at completion (EAC)
Definition
an estimate of what it will cost to complete the project based on performance to date
Term
parametric modeling
Definition
a cost-estimating technique that uses project characteristics (parameters) in a mathematical model estimate project costs
Term
planned value (PV)
Definition
the portion of approved total cost estimate planned to be spent on an activity during a given period
Term
rate of performance (RP)
Definition
the ratio of actual work completed to the percentage of work planned to have been completed at any given time during the life of the project or activity
Term
rough order of magnitude (ROM) estimate
Definition
a cost estimate prepared very early in the life of a project to provide a rough idea of what a project will cost
Term
schedule performance index (SPI)
Definition
the ratio of earned value to planned value; can be used to estimate the projected time to complete a project.
Term
capability maturity model integration (CMMI)
Definition
a process improvement approach that provides organizations with the essential elements of effective processes
Term
DMAIC
Definition
define, measure, analyze, improve, control; a systematic, closed-loop process for continued improvement that is scientific and fact based.
Term
fishbone diagram
Definition
diagram that traces com[plaints about quality problems back to the responsible production operations to help find the root cause
Term
malcolm baldrige national quality award
Definition
an award started in 1987 to recognize companies that have achieved a level of world-class competition through quality management
Term
pareto analysis
Definition
identifying the vital few contributors that account for most quality problems in a system
Term
robust designs method
Definition
methods that focus on eliminating defects by substituting scientific inquiry for trial-and-error methods
Term
seven run rule
Definition
if seven data points in a row on a quality control chart are all belowthe mean, above the mean, or are all increasing or decreasing, then the process needs to be examined for nonrandom problems.
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