Term
| Project Communication Processes |
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Definition
Develop the Project Charter
Develop the Project Management Plan
Direct and Manage Project Execution
Monitor and Control the Project Work
Perform Integrated Change Management
Close the Project
Donald Duck Doesn’t Marry Pretty Chicks |
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Term
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Definition
- Internal (within the project) (tend to be more informal – with the team)
- External (outside clients or stakeholders) (tend to be more formal)
- Formal
- Informal
- Vertical (within the organization between various levels – going up and down, to my boss or boss of boss)
- Horizontal (among peers – among team)
- Official (sometimes you represent your
Organization, other times you are representing your
self (comments about your remark Not being a
reflection of company)
- Unofficial
- Written
- Oral/Verbal
- Non-verbal which includes voice and body language (nodding etc.) |
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Term
| Power Interest Grid with Stakeholder |
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Definition
| one way of looking at stakeholders – how manage for example has high infest and high power will manage this person by keeping them heavily involved and someone who is opposite will just kind of shoot the breeze with them |
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Term
| Basic Communication Model |
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Definition
Basically, how am I going to do the project – within the Medium
There could be noise between the Encoder and Decoder – this
Is all right out of PENBOK |
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Term
| Communication requirements depends on: |
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Definition
- Organizational chart
- Project organization and stakeholder responsibility relationships
- Disciplines, departments, and specialties involved in the project
- Logistics of how many persons will be involved with the project and at which locations
- Internal information needs (communicating across organizations)
- External information needs (communicating with the media, public, or contractors
- Stakeholder information from the stakeholder register and the stakeholder management strategy |
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Term
| Communication Requirement Analysis |
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Definition
| – A project with “N” number of stakeholders have N(N-1)/2 possible channels of communications |
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Term
| Barriers to Communication |
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Definition
- Noise
- Distance
- Improper encoding
- Language
- Medium
- Culture |
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Term
| Manage Stakeholder Expectations |
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Definition
| Involves communicating activities directed toward project stakeholders to influence their expectations, address concerns, and resolve issues |
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Term
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Definition
The process of collecting and distributing performance
information including status reports, progress measurements, and forecasts |
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