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test 2
mhjgjh
33
Communication
Undergraduate 1
02/23/2012

Additional Communication Flashcards

 


 

Cards

Term
meanings are in people, not ___
Definition
words
Term
Three rules that govern the use of language
Definition
pragmatic, semantic, syntactic
Term
Three forms of disruptive language
Definition
fact-opinion confusion, fact-inference confusion, emotive language
Term
two forms of whorf-saphir hypothesis?
Definition
linguistic determinism- prison
linguistic relativism- perceptual filter
Term
Emotive language
Definition
language that conveys the sender's attitude rather than an objective description
Term
equivocal language
Definition
ambiguous language
Term
I language
Definition
speaker is source of the message
Term
4 parts of I language
Definition
other person's behavior, interpretation, feelings, and consequences.
Term
You language
Definition
expresses or implies judgement
Term
pragmatic rules
Definition
linguistic rules that help understand how things can be used & communicated in context
Term
semantic rules
Definition
govern the meaning of words opposed to the structure
Term
static evaluations
Definition
view people or relationships as unchanging
Term
syntactic rules
Definition
the way symbols can be arranged as opposed to meaning of these symbols
Term
Seven types of ineffective listening
Definition
pseudo, stage hogging, selective listening, insulated listening, defensive, ambushing, and insensitive
Term
five steps to listening
Definition
hearing, attending, understanding, responding, and remembering
Term
why don't we listen better?
Definition
message overload, preoccupation, rapid though, effort, external noise, faulty assumptions, lack of advantages, lack of training, hearing problems
Term
defensive listening
Definition
reciever sees words as an attack
Term
insensitive listening
Definition
failure to identify the feelings in the speaker
Term
insulated listening
Definition
reciever ignores undesirable information
Term
judging response
Definition
listening either favorably or unfavorably
Term
selective listening
Definition
responding only to what interests them
Term
stage-hogging
Definition
wants to make point rather than understand
Term
Reasons people chose others as relational partners
Definition
appearance, similarity, complimentary, reciprocal attraction, competence, disclosure, proximity, and rewards
Term
stages of relational development? (knapps)
Definition
initiating, experimenting, intensifying, integrating, bonding, differentiating, circumscribing, stagnating, avoiding, termination
Term
Dialectic tensions?
Definition
connections vs. autonomy
openness vs privacy
predictability vs novelty
Term
reasons we disclose?
Definition
chartarsis (get it off your back), reciprocity, self clarification, self validation, identity management, relationship maintenance & enhancement, social influence
Term
guidelines to disclosure
Definition
moral obligation, importance of relationship, amount & type, risks, relevance, constructive effects, clarity, and reciprocation
Term
Johari- window
Definition
1- open 2-blind
3- hidden 4- unknown
Term
why do we lie?
Definition
Save face, avoid tension/conflict, guide social interaction, expand/reduce relationships, && gain power
Term
breadth
Definition
dimension of self disclosure involving range of subjects being discussed
Term
cost benefit analysis theory
Definition
giving = taking
Term
social exchange theory
Definition
giving = taking
Term
social penetration theory
Definition
describes relationships by breadth and depth
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