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Definition
| messages expressed by nonlingustic means |
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| saying two blocks north then pointing north to emphasize |
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| Saying 'thank you' with a sincer or mocking voice |
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| used instead of words when speaker is uncomfortable |
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| using a finger point to emphasize |
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| nodding or looking away to show interest or disinterest |
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| contradicting or mixed emotions |
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| having a red face and saying 'no I'm not angry' |
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| when communicators tell lies, their nonverbal actions give them away |
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| body position and movement |
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| degree to which we face twoard or away from someone with our feet, body, and head. |
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| movements of the hands and arms |
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| movements that accompany speech but don't stand on their own |
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| deliberate nonveral behavoirs that have a precise meaning and are known to virtually everyone within a cultural group |
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| unconscious bodily movements in resopnse to the enviroment |
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| self touch gestures that usually show discomfort |
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| fleeting emotional slips shown on someone's face |
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| nonverable vocal messages |
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| study of the way people and animals use space |
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intimate distance
personal distance
social distance
public distane |
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Definition
skin contact to 18inches
18inches to 4 feet
4 feet to 12 feet
12-25 feet |
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Definition
| one stationary space we think of as 'ours' |
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| how humans use and structure time |
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| thhe processof making sense of others' spoken messages |
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Definition
-process in which sound waves strike the eardrum and cause vibrations that are transmitted to the brain
-the brain reconstructs these electochemical impulses and gives them meaning |
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Term
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Definition
| occurs when we react to others messsages automatically without much mental investment |
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Definition
| giving careful and thoughtful attention and responses to the messages we recieve |
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Definition
| the physiological dimension of listening |
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Definition
| psychological process in which we filter out nonimportant sounds and information and focus on important information |
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| occurs when we make sense of a message |
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| degreee of congruence between what a listener understands and what the message sender was attempting to communicate |
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| message consists of giving observable feedback to the speaker. can be verbal or nonverbal |
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| Ability to recall information |
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Definition
| imitaion of listening to fool the speaker |
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| having the listener turn the topic of the conversation on them instead of the speaker |
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| listening only to parts of what the speaker is saying |
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Definition
| failing to acknowlege or remember what the speaker has to say because the listener does not want to hear it |
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Definition
| taking other's remarks as personal attacks |
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Definition
| listening, but only because the listener is collecting information that they'll use to attack what you say |
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Definition
| respond to the superficial content in a maessage and miss the deeper meaning or hints |
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Definition
| involves using silences and brief statements of encouragement to draw others out |
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Definition
| asking for information can help both the person doing the asking and the one providing answers |
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Definition
| aimed at understanding others |
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Definition
| aimed at sending a message, not recieving one |
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Definition
| statements that reword the listeners interpretation of a message |
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| reveals a listeners solidarity with the speakers situation |
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Definition
| the listener offers an interpretaion of a speakers message |
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Definition
| to help by offering a solution |
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Definition
| evaluates the sender's thoughts or behaviors in some way |
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| what are factors that help establish relationships |
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Definition
appearance
similarity
Complimentary
Reciprocal attraction
Competence
Disclosure
Proximity
rewards |
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Term
| proximity in relationships |
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Definition
| those who we interact with frequently usually leads to liking |
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Term
| Complementary in relationships |
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Definition
| when another person's characteristics satisfy the other person's needs |
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Definition
| if we judge those whe are like us to be attractive then we must be attractive too |
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| communication aimed at keeping relationships moving smoothly and satisfactorily |
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Term
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Definition
| Rewards-Costs=Outcome of relationship |
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Definition
| shows that you are interested and worth talking to to the other person |
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Term
| uncertanty reduction in relationships |
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Definition
| when we decide if the relationship is worth pursuing further |
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Term
| experimenting in relationships |
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Definition
| making small talk to see if the relationship is worth coninuing |
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Term
| intensifying in relationships |
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Definition
| when expression of feelings and openess becomes more common |
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Term
| integrating in relationships |
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Definition
| when individuals give up some characteristics of their old selves and develop shared identities |
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Term
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Definition
| parties make symolic public gestures to show the world their relationship exists |
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| differentiating in relationships |
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Definition
| where "we" shifts to I once again in a relationship |
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| circumscribing in relaionships |
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Definition
| communication between members decreases in quantity and quality |
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Term
| stagnating in relationships |
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Definition
| partner behave toward eachother in old, familiar ways without much feeling, no growth occurs |
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Term
| Avoiding in relationships |
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Definition
| parties in a relationship begin to create physical distance between each other |
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Term
| Termination in relationships |
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Definition
| completely ending all ties with the other person |
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Term
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Definition
| conflics that arise when two opposing or incompatible fores exist simultaneously |
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Term
| connection-autonomy dialectic |
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Definition
| conflictiong desires for both dependence and independence |
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Term
| openness privacy dialectic |
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Definition
| the need to disclose but eqully important drive to maintain distance between you and other people |
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Term
| predictability-novelty dialectic |
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Definition
| too much stability leads to staleness |
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Term
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Definition
| the degree to which people like or appreciate eachother |
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Definition
| degree of interest and attention that we feel toward and communicate with others |
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Definition
| involves esteem, you can not like someone but still respect them |
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Definition
| messages that people exchange, verbally or nonverbally, about their relationship |
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Definition
| state of close union contact association or acquaintance |
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Definition
physical
intellectual
emotional
shared activites
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Term
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Definition
| set of expectations about how to communicate |
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Definition
| a group of interdependent individuals that interact and adapt to eachother as a whole |
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Term
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Definition
| how open families are to discussing a range of topics |
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Term
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Definition
| how strongly a family enforeces the uniformity of attitudes, values, and beliefs |
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Term
| family communication pattern of CONSENTUAL |
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Definition
| high in both conversation orientation and conformity orientation |
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Term
| family communication pattern of PLURALISTIC |
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Definition
| high in conversation pattern, low in conformity orientation |
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Term
| family communication pattern of PROTECTIVE |
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Definition
| low in conversation orientation, high in conformity orientation |
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Term
| family communication pattern of LAISSEZ-FAIRE |
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Definition
| low in conversation orientation, low in conformity orientation |
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Definition
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Term
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Definition
| pratical logical affinity |
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Term
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Definition
| selfless, altruistic compassion |
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Definition
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Term
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Definition
| transformative events that alter the relationship in a fundamental way |
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Definition
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Definition
| ignore issues rather than confront them |
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| validating conflict style |
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Definition
| openly and cooperatively manage conflicts |
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Term
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Definition
words of affirmation
quality time
gifts
acts of service
physical touch |
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Term
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Definition
| the emotional tone of a relationship |
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Term
| confirming communication vs disconfirming communication |
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Definition
messafes that convey valuing
messages that convey disregard |
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Term
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Definition
| does not acknowledge the other persons message |
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Term
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Definition
| befinning to speak before the other person has finished talking can show a lack of concern |
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Term
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Definition
| comment unrelated to what the other person has just said |
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Term
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Definition
| using the speakers remarks to sart shifting to a different topic |
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Term
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Definition
| loaded with cliches and other statements that never truly respond to the speaker |
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Term
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Definition
| contain messages with more than one meaning, leaving the other party unsure of the reponders position |
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Term
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Definition
| contains two messages that seem to denyy or contradict each other |
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Definition
| saying youre wrong in one way or another |
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Definition
| demeans the worth of others |
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| not arguing bust still wanting to register dissatisfaction |
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Term
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Definition
| presenting and defending positions on issues while attacking positions taken by others |
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Term
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Definition
| responding to others at the most basic level |
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Term
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Definition
| listening and acknowleding the ideas and feelings of others |
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Term
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Definition
| you agree with the speaker or find them important |
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Term
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Definition
| a reciprocationg communication pattern in which each person's message reinforces the others |
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Term
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Definition
| messages that seem to challenge the image we want to project |
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Term
| evaluation vs description |
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Definition
evaluation-use 'you' statements, many people do not like them
description-focuses on the speaker's thoughts and feelings instead of judging the other person 'I' statements |
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Term
| controlling communication |
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Definition
| sender seems to be imposing a a solution on the receiver with little regard for the recievers needs or interests |
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Term
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Definition
| focus on finding a solution that satisfies both their needs and those of the others involved |
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Term
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Definition
strategy-defense arousing messages in which speakers hide thwir ulterior motives
spontaneity-being honest with others rather than manipulaing them |
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Term
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Definition
neutrality- indifference towards the other party
empathy-accepting anothers feelings in putting yourslef in their place |
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Definition
| any message that suggests that 'im better than you' |
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Term
| certainty vs provisionalism |
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Definition
certainty-communicators who regard their own opinions with certainty while disregarding others opinions
provisionalism-people may have strong opinons but are willing to ackowledge that they dont have a corner on the truh and will change their stance if the other person is reasonable |
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Term
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Definition
| builds on the perception checking skill and uses 'i' language |
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Definition
| meaning you have attatched to the others persons behavior |
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Term
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Definition
explains what happens as a result of the sitiation
-what happens to you
-what happends to the reciever
-what happens to others |
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Definition
express:
where you stand on an issue
requests of others
descriptions of how you plan to act in the future |
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Term
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Definition
| expressed struffle between at least two independent parties who perceive incompatible goals, scarce resources, and interference form the other part in achieving their goals |
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| what type of conflict of avoiding |
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Definition
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Term
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Definition
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| what type of conflict is accommodating |
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Definition
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| what type of conflict is collaborating |
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Definition
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| what type of conflict is compromising |
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Definition
| Partial lose lose (half way) |
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Term
| direct agression vs passive agression |
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Definition
-directly confronting someone
-craymaking, indirectly expressing |
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Term
| what is relational conflict style |
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Definition
| a patern of manafing disagreements |
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Term
| what is compementary conflict |
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Definition
| different but mutually reinforcing behaviors |
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Term
| symmetrical conflict style |
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Definition
| both partners use the same conflict style |
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Term
| what is parallel conflict style |
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Definition
| partners swith between compementary and symetrical conflict styles |
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Term
| what are conflict rituals |
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Definition
| usually unacknowledged but very real patterns of interlocking behavior |
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