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Test 1 Study Guide
COM 209 Test 1 Study Guide
34
Communication
Undergraduate 2
12/06/2012

Additional Communication Flashcards

 


 

Cards

Term
Define Communication.
Definition
The relational process of creating and interpreting messages that elict a response.
Term
Define Theory.
Definition
A set of systematic, informed hunches about the way things work.
Term
Explain an objective approach. Be sure you describe the different approaches to ways of knowing, human nature, values, and the purpose of the theory.
Definition

The assumption that truth is singular and is accessible through unbiased sensory observation; committed to uncovering cause-and-effect relationships.  

  • Human nature 
    • determinism
    • behavior is dertmined by heredity and enviornment
    • behavior is response to a prior stimulus.
  • Values
    • objectivity
    • objectivity is highest value system
    • personal values should not distort research
  • Purpose of theory
    • Universal laws 
    • seek universal laws
    • test theories
    • see prediction
Term
Explain an interpretive approach. Be sure you describe the different approaches to ways of knowing, human nature, values, and the purpose of the theory.
Definition

The linguistic work of assigning meaning or value to communicative texts; assumes that multiple meanings or truths are possible.

  • Human Nature
    • Free will
    • Behavior is voluntary
    • Individuals make conscious choices
    • Choices involve values.
  • Values
    • Emancipation
    • Knowledge is never
    • neutral
    • personal values can be embrased
    • Expand the range of choices for individuals
  • Purpose of the Theory
    • Guide for interpretation
    • seek interpretation of individual causes and texts 
    • Explore multiple meanings 
    • Strive for meaning
Term
Explain quantitative research and its relationship to objective/interpretive approaches.
Definition

Goes along with objective apporaches.  

Two things this thing does: Experiments and Surveys.

Term
Explain qualitative research and its relationship to objective/interpretive approaches.
Definition

Goes with interpretive approach.

Three things that go with this: Texts (rhetoricians), Interviews, and ethnography.

Term
Define Epistemology.
Definition
The study of the origin, nature, method, and limits of knowledge.  
Term
Explain the standards for evaluating objective and interpretive theories.
Definition

a.       Objective

                                                                          i.      Explanation of data

                                                                        ii.      Predicting the future

                                                                      iii.      Relative simplicity

                                                                      iv.      Testable hypothesis

                                                                        v.      Practical utility

                                                                      vi.      Quantitative methods (#)

b.      Interpretive

                                                                          i.      Understanding people

                                                                        ii.      Clarifying values

                                                                      iii.      Aesthetic appeal

                                                                      iv.      Community of agreement

                                                                        v.      Reform of society

                                                                      vi.      Qualitative methods (words)

Term
Name and describe the 7 traditions within the field of communication theory.
Definition

a.       Cybernetic tradition

                                                                          i.      Communication as a system of information processing

                                                                        ii.      Cybernetics: the study of information processing, feedback, and control in communication systems.

b.      Rhetorical tradition

                                                                          i.      Communication as artful public address

                                                                        ii.      Rhetoric: the art of using all available means of persuasion, focusing upon lines of argument, organization of ideas, language use, and delivery in public speaking.

 

c.       Semiotic tradition

                                                                          i.      Communication as the process of sharing meaning through signs

                                                                        ii.      Semiotics: the study of verbal and nonverbal signs that can stand for something else, and how their interpretation impacts society.

d.      Socio-cultural tradition

                                                                          i.      Communication as the creation and enactment of social reality

                                                                        ii.      Sapir-Whorf hypothesis of linguistic relativity: the claim that the structure of a language shapes what people think and do; the social construction of reality.

e.       Critical tradition

                                                                          i.      Communication as a reflective challenge of unjust disclosure

                                                                        ii.      Culture industries: entertainment businesses that reproduce the dominant ideology of a culture and distract people from recognizing unjust distribution of power within society; e.g., film, TV, music, and advertising.

f.       Phenomenological tradition

                                                                          i.      Communication as the experience of self and others through dialogue

                                                                        ii.      Phenomenology: intentional analysis of everyday experience from the standpoint of the person who is living it; explores the possibility of understanding the experience of self and others.

Term

SYMBOLIC INTERACTION THEORY

Define Symbolic Interaction Theory. Be able to explain the theory and apply it to an example.

Definition
Social interaction isn’t just talk; term refers to the language and gestures a person uses in anticipation of the way others will respond. The verbal and nonverbal responses that a listener then provides are likewise crafted in expectation of how the original speaker will react. The continuing process is like the game of charades described in the introduction to this section; it’s a full-fledged conversation
Term

SYMBOLIC INTERACTION THEORY

Define Look-Glass Self, I, Me, Generalized Other, Minding, Meaning, Thought, & Language.

Definition

a.       Symbolic interaction: the ongoing use of language and gestures in anticipation of how the other will react; a conversation

b.      Looking-glass self: the mental self-image that results from taking the role of the other; the objective self; me

c.       I: the subjective self; the spontaneous driving force that fosters all that is novel, unpredictable, and unorganized in the self

d.      Me: the objective self; the image of self - seen when one takes the role of the other

e.       Generalized other: the composite mental image a person has of his or her self -based on societal expectations and responses.

f.       Minding: an inner dialogue used to test alternatives, rehearse actions and anticipate reactions before responding; self talk

g.      Meaning: central idea of SI, act based on assigned meaning, meaning create our social reality

h.      Thought: the process of taking the rule of other; an individual’s interpretation of symbols is modified by his or her own thought processes

i.        Language: the source of meaning; the extent of knowing is dependent on the extent of naming; in language you have the ability to name things

Term

SYMBOLIC INTERACTION THEORY

What does it mean to take the role of the other?

Definition
The process of mentally imagining that you are someone else who is viewing you.
Term

SYMBOLIC INTERACTION THEORY

Is this theory objective or interpretive? What tradition does it come from?

Definition

Interpretive, socio-cultural tradition

Term

COORDINATED MANAGEMENT OF MEANING

Define Coordinated Management of meaning. Be able to explain the theory and apply it to an example.

Definition
Starts with an assertion that persons-in-conversation co-construct their own social realities and are simultaneously shaped by the worlds they create. Every story has an afterlife. 
Term

COORDINATED MANAGEMENT OF MEANING

Define: Strange Loop.

Definition
An unwanted repetitive communication pattern
Term

COORDINATED MANAGEMENT OF MEANING

Define: Hierarchy of meaning. Know the elements.

Definition
a rank order of the relative significance of contexts
i.Speech act: any verbal or nonverbal message as part of an interaction (threats, compliments, promises, unsults)
ii.Episode: “nounable” (namable) sequence of speech acts with a beginning and end, that are held together by a story
iii.Relationships: emerges out of coordinated actions and managed meetings
iv.Identity: crafted through communication AND a context for managing meaning.
v.Culture: webs of shared meaning and values
 
Term

COORDINATED MANAGEMENT OF MEANING

Define: Coordination.

Definition
Acting together in such a way as to bring about the things we want and avoid the things we don’t want
Term

COORDINATED MANAGEMENT OF MEANING

Define: Dialogic Communication.

Definition
Conversation in which people speak in a manner that makes other want to listen, and listen in a way that makes other want to speak
Term

COORDINATED MANAGEMENT OF MEANING

Define: Episode.

Definition
Term

COORDINATED MANAGEMENT OF MEANING

Define: Reflexitivity.

Definition
The process by which the effects of our words and actions on others bounce back and affect us
Term

COORDINATED MANAGEMENT OF MEANING

Define: Speech Act.

Definition
Term

COORDINATED MANAGEMENT OF MEANING

Define: Cosmopolitan Communication.

Definition
Coordination with others who have different backgrounds, values, and beliefs, without trying to change them
Term

COORDINATED MANAGEMENT OF MEANING

Define: Coherence

Definition
Stories told are internally consistent and/or consistent with one another
Term

COORDINATED MANAGEMENT OF MEANING

To what contexts has CMM been applied?

Definition

Therapists, mediators, social workers, consultants, and teachers finds these concepts helpful as the assist others.

Term

COORDINATED MANAGEMENT OF MEANING

Is this theory objective or interpretive? What traditions does it come from?

Definition

Interpretive, social-cultural/phenomenological tradition

Term

EXPECTANCY VIOLATION THEORY

Be able to explain the theory and apply it to an example.

Definition
Claimed that the size and shape of our personal space depend on our cultural norms and individual preferences, but our space always reflects a compromise between the conflicting approach-avoidance needs that we as humans have for affiliation and privacy.
Term

EXPECTANCY VIOLATION THEORY

Define: Proxemics, Expectancy, Violation Valence, Communicator Reward Valance, Violation importance, violation expectedness.

Definition

a.Proxemics: the study of people’s se of space as a special elaboration of culture

i.Intimate distance: 0-18 inches

ii.Personal distance: 18 inches-4 feet

iii.Social distance: 4-10 feet

iv.Public distance: 10 feet-infinity

b.Expectancy: what people predict will happen, rather than what they desire

c.Violation valence: the perceived positive and negative value assigned to a breach of expectations regardless of who the violator is. 

d.Communicator reward valence: the sum of positive and negative attributes brought to the encounter plus the potential to reward or punish in the future.

e.Violation importance: 

 

f.Violation expectedness:

 
Term

EXPECTANCY VIOLATION THEORY

According to research, what is the violation importance, and violation expectedness of sexual resistance for friends and dating partners?

Definition
Term

EXPECTANCY VIOLATION THEORY

Is this theory objective or interpretive? What tradition does it come from?

Definition

Objective, socio-psychological tradition

 
Term

RELATIONAL DIALECTICS

Be able to explain relational dialectics theory and be able to apply it to an example.

Definition
Highlights the tension, struggle, and general messiness of close personal ties. The best way to grasp relationship dialectics is to look at a narrative in which competing discourses are etched in bold relief. 
Term

RELATIONAL DIALECTICS

Define: Relational Dialectics, Internal/external Dialectics, Dialogue, Constitutive dialogue, Utterance chains, Dialectal flux, Aesthetic moment, Critical sensibility.

Definition

a.Relational dialectics: a dynamic knot of contradictions in personal relationships; an unceasing interplay between contrary or opposing tendencies. 

b.Internal dialectics: ongoing tensions played out within a relationship

c.External dialectics: ongoing tensions between a couple and their community

d.Dialogue: communication that is constitutive, always in flux, capable of achieving aesthetic moments

e.Constitutive dialogue: communication that created, sustains, and alters relationships and the social world; social construction

f.Utterance chains: the central building blocks of meaning making, where utterances are linked to competing discourses already heard as well as those yet to be spoken

g.Dialectical flux: the unpredictable, unfinalizable, indeterminate nature of personal relationships

h.Aesthetic moment: a fleeting sense of unity through a profound respect for disparate voices in dialogue

i.Critical sensibility: an obligation to critique dominant voices, especially those that suppress opposing viewpoints; a responsibility to advocate for those who are muted

 
Term

RELATIONAL DIALECTICS

Explain and be able to provide examples of integration/separation, stability/change, and expression/non-expression.

Definition

a.Intergration-seperation: a class of relational dialectics that includes connection-autonomy, inclusion-seclusion, and intimacy-independence. 

b.Stability-change: a class of relational dialectics that included certainty-uncertainty, conventionally-uniqueness, predictability-surprise, and routine-novelty. 

c.Expression-nonexpression: a class of relational dialectics that includes openness-closedness, revelation-concealment, candor-secrecy, and transparency-privacy.

Term

RELATIONAL DIALECTICS

Explain how we use spiraling inversion and segmentation to manage dialectics.

Definition

Spiraling inversion: switching back and forth between two contrasting voices, responding first to one pull, then the other.

Segmentation: a compartmentalizing tactic by which partners isolate different aspects of their relationship.

 
Term

RELATIONAL DIALECTICS

Is this theory objective or interpretive? What tradition does it come from?

Definition
Interpretive, phenomenological tradition
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