Term
| Interpersonal communication defined qualitatively it would include |
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Definition
• Uniqueness
• Interdependence
• Disclosure
• Intrinsic rewards |
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Term
| 4 principles of communication: |
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Definition
• Can be intentional or unintentional
• Has a content and rational dimension
• Is reversible
• Is unrepeatable. |
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Term
| 8 misconceptions about interpersonal communication |
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Definition
• The goal is always understanding
• More is better
• Its natural
• Its consistent
• It has finality
• Meaning is simple.
• Relationships have obvious causation |
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Term
| Competent Interpersonal Communication |
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Definition
• Large repertoire of skills
• Adaptability
• Ability to perform skillfully
• Involvement
• Empathy/perspective taking
• Cognitie complexity
• Self monitoring |
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Term
| Why is a persons self-concept often unrealistic |
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Definition
• Obsolete information
• Distorted feedback
• Myth of perfection
• Social expectations |
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Term
| Which types of messages are most likely to influence a person’s self concept |
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Definition
• From a source we perceive as competent to offer it
• Highly personal
• Reasonable according to our own beliefs about self
• Consistent and numerous
• Self fulfilling prophecie |
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Term
| 4-8 things people do to sabotage themselves |
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Definition
• Blaming others
• Lacking focus
• Not being informed
• Expecting failure |
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Term
| What qualities have been suggested by research that makes some peope better jedges of people than others: |
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Definition
• Breadth of personal experience
• Abitlity to process complex stimuli and relationships
• Intelligence
• Self-insight
• Ability to be objective |
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Term
| Things that are likely deception cues: |
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Definition
• Speech errors
• Higher pitch
• More hesitation
• Fidgeting
• Excessive mannerisms
• Incongruous responses
• Indirect responses |
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Term
| Differenet listening styles |
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Definition
• One thing v many
• Content v feelings
• Overall theme v. details
• Action-oriented v. relationship-oriented
• Males- Content over feeling. Overall theme over details, action v. relationship.
• Females opposite of male. |
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Term
| 4 ways to become an effective listener |
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Definition
• Concentrate
• Respond to whole messages
• Keep on open mind
• Empathize
• Participate |
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Term
| How can we get others to listen to us? |
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Definition
• Names
• Adapt
• Time
• Use incentive
• Repeat
• Ask questions
• Listen to them |
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