Term
| Describe how a Impact printer works. |
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Definition
| Tiny dots are poked onto a ribbon that hits the paper. |
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Term
| Describe how a Bubble/Ink Jet printer works. |
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Definition
| Ink deispersion, print catridge goes across the paper on a carriage. |
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Term
| Describe how a Thermal printer works. |
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Definition
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Term
| Describe how a Plotter printer works. |
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Definition
| Uses types of pens to draw the picture. |
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Term
| Describe how a Laser printer works. |
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Definition
| Laser hits drum, Toner goes on drum where laser hit, toner is transfered to paper. |
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Term
| Name and describe the six components in a bubble jet printer. |
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Definition
Print head- contains ink cartridge
Carriage- propels print head across paper
Pickup roller- moves paper into printer
Seperator Pad- seperate paper
Pickup Stepper motor- Motor that turns pickup rollers
Paper tray- were the paper goes after printing is completed. |
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Term
| Describe how a Printer Control Circuit works. |
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Definition
| Tells the printer what to do. |
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Term
| Describe how a Printer Power Circuit works. |
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Definition
| connects printer to electricity. |
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Term
| Describe how a Printer Interface Circuit works. |
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Definition
| connects printer to USB connector or LAN. |
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Term
| What does the Toner Cartridge do in a laser printer. |
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Definition
| holds toner (carbon with polyester ressins and iron oxide particles) |
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Term
| What does the Developer do in a laser printer. |
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Definition
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Term
| What does the Drum do in a laser printer. |
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Definition
| Holds static charge, with no light the toner is stuck to drum and is applied to paper. |
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Term
| What does the Cleaning blade do in a laser printer. |
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Definition
| scrapes off useful toner to be reused. |
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Term
| What does the Laser Scanning Assembly do in a laser printer. |
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Definition
| laser shines on drum to get rid(discharge) of unwanted toner |
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Term
| What does the HVPS do in a laser printer. |
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Definition
| energizes the charging, and transfer corona. |
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Term
| What does the DCPS do in a laser printer. |
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Definition
| powers other componets of the printer. |
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Term
| What does the Paper Transport Assembly do in a laser printer. |
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Definition
| moves paper through printers. |
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Term
| What does the Stepper Motor do in a laser printer. |
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Definition
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Term
| What does the Fusing Assembly do in a laser printer. |
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Definition
| fuses plastic toner to paper. |
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Term
| What does the Primary controller circuitry do in a laser printer. |
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Definition
| converts com data to printer language. |
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Term
| What does the Ozone Filter do in a laser printer. |
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Definition
| Filters used in old computers because of coronas |
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Term
| Name the six steps of the EPP process and what happens in each step. |
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Definition
Cleaning- blade scrapes toner into a used toner hopper.
Charging- Corona wire gets charged then drum gets charged.
Writing- Laser Scanning Assembly shines laser beam to drum
Developing- Ther developer takes toner and gives it to the drum
Transfering- toner is transfered from the drum to the paper
Fusing- Fuser fuses the toner to the paper. |
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Term
| What are some printer consumables? |
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Definition
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Term
| Name the seven interfaces for a printer and scanner. |
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Definition
Parallel
Network
Serial
USB
Firewire
SCSI
Wireless |
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Term
| How do you calibrate a scanner? |
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Definition
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Term
| What are the three types of scanners and how are they different? |
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Definition
Flatbed- lay paper on it to scan
Sheetfed- Paper goes through the scanner
Handheld- Drags across paper |
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Term
| What are the four steps that technicians use to gather info for printers and scanners. |
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Definition
| Identify symptoms, Print or scan a test page, Review error codes, and use vendor specific diagnostic tools including web based utilities. |
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Term
| What are the three steps that a technician should do to analyze collected data for a printer or scanner. |
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Definition
Establish probable cause.
Review service documentation.
Review knowledge base.
Define and isolate the problem. |
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Term
| How woukld you resolve a Paper Jam on a laser printer. |
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Definition
| Worn pickup rollers/drive gears or its the paper quality |
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Term
| How would you resolve Blank Pages on a laser printer. |
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Definition
| Toner cartridge, corona wire, or HVPS |
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Term
| How would you resolve Black Pages on a laser printer. |
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Definition
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Term
| How would you resolve Frequent black marks on a laser printer. |
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Definition
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Term
| How would you resolve Vertical Black lines on a laser printer. |
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Definition
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Term
| How would you resolve Vertical White lines on a laser printer. |
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Definition
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Term
| How would you resolve Garbage Output on a laser printer. |
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Definition
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Term
| Whats the difference between Engine self test, half self test, and secret self test. |
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Definition
EST- tests print engine
HST- Person interrupts EST half way to narrow down the problem.
SST- Puts printer in maintenece mode |
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Term
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Definition
| Print jobs in line for printing |
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Term
| What is GDI and how is it uses? |
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Definition
| Graphical Device Interface(Print Language), it draws lines and curves and [properly reproduces them. |
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Term
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Definition
| what you see is what you get |
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Term
| What is PCL and how is it used? |
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Definition
| Printer Common Language, printer protocol made by HP that matches GDI drawing models |
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Term
| What is Postscript and how is it used? |
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Definition
| Transfers print job from computer to printer |
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Term
| What is print pooling? and what do you need to do it. |
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Definition
| 2 or more printeres that split print jobs between them, you need same exact printers. |
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