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Team and Group Processes Exam 1
Definitions and possible exam questions
63
Other
Undergraduate 4
09/30/2012

Additional Other Flashcards

 


 

Cards

Term
What are the conditions in which you should create a group?
Definition
  • More than one outcome
  • When there is too much info
  • When problems are too complex
  • and Two heads are better than One.
Term
What are the conditions in which you should avoid a group?
Definition
  • Lack of understanding of healthy group processes
  • Lack of organizational support
  • Poor selection of members
  • Unclear goals
  • Unmet emotional needs/outlets
  • Lack of leadership
Term
What are the characteristics of a good group?
Definition
  • A common purpose
  • Recognition of group boundaries
  • Capacity to absorb new members
  • Subgroups without rigid boundaries
  • Members valued
  • Interaction
  • Influence
  • Interdependent 

 

Term
What is the trade off between problem solving and time/tension in group work?
Definition
Groups can be more time-consuming and conflicting, but it helps to solve problems from more than one perspective.
Term
What is the ideal group size?
Definition
Between 3 and 7 people
Term
What is the trade off between CMC and the formation of the group relationship?
Definition
Lose the face-to-face contact
Term
What is the role of primary group identity?
Definition
Meets needs of inclusion and affection
Term
What is the role of secondary group identity?
Definition
Meet secondary needs like control and problem-solving.
Term
What are some ethical issues in group work?
Definition
  • Slackers
  • Bullies
  • Know-it-alls
  • Insensitive
  • Non-committed
  • Non-communicators
Term
Define ethics.
Definition
Standards and rules for appropriate group member and leader behavior.
Term
What is a theory?
Definition
A "map of reality" that helps us navigate unfamiliar territory and make decisions.
Term
What is system's theory?
Definition
Set of elements that functions as a whole because of interdependent relationships.
Term

What is a system?

 

Definition
A set of elements that functions as a whole because of interdependent relationships.
Term
What are inputs?
Definition
All the elements of a system that are present at the outset, or the initial raw materials of the system.
Term
What is a throughput process?
Definition
Influence on the system that results from actual activities within the group as it goes about its business
Term
What are outputs?
Definition
Those tangible and intangible products or achievements of the group system emerging from throughput processes
Term
What's an environment?
Definition
Systems do not exist in a vacuum but are embedded in multiple surroundings or contexts
Term
Define "Bona Fide Group Perspective."
Definition
The focus ont the relationship between a group and its environment, which is a characteristic of real-life, naturally occurring groups.
Term
What is a closed system?
Definition
A system with limited low of information between itself and its environment.
Term
What is an open system?
Definition
A system with a free exchange of information with its environment--that is, with inputs and outputs flowing back and forth between the system and its environment
Term
Define Interdependence.
Definition
When the elements of a system mutually influence each other.
Term
What is feedback?
Definition
The return of system outputs as system inputs, which allows the system to monitor its movement toward goals and make necessary changes
Term
Multiple causes.
Definition
The idea that no single system input determines output, but rather that the outcomes are the result of numerous, interdependent factors.
Term
Multiple paths.
Definition
The idea that system objectives can be reached in a variety of ways
Term
Nonsummativity
Definition
A systems ability to take on an identity separate from its individual elements
Term
Communication
Definition
The transactional process of simultaneously creating, interpreting, and negotiating shared meaning through interaction.
Term
Symbol
Definition
Anything that arbitrarily stands for something else
Term
What is meant by "Communication is a transactional process"?
Definition
You create a degree of shared meaning, but retain some individual meaning, as well.
More people = Worse communication
Term
Listening
Definition
A complex process involving perceiving, interpreting and responding to messages.
Term
People-oriented listener
Definition
A listener who is concerned about how her or his listening behaviors affect relationships
Term
Action-oriented listener
Definition
A listener who is concerned about how her or his listening behaviors contribute to the task at hand
Term
Content-oriented listener
Definition
A listener who prefers information from perceived credible sources and is drawn to analyzing the information she or he hears
Term
Time-oriented listener
Definition
A listener who values time and is focused on efficient discussion
Term
Active listening
Definition
listening first to understand another's message before critically judging the message
Term
Message
Definition
signals interpreted as a whole by group members
Term
Bypassing
Definition
occurs when group members think they have the same meaning for a word or phrase, but really don't.
Term
Nonverbal behavior
Definition
Anything in a message that is not the word itself
Term
Group ecology
Definition
A group's space as created by seating choices and furniture arrangements
Term
CMC
Definition
computer-mediated communication; Any interaction via computer technology, like a chat room.
Term
Social Presence
Definition
The degree to which a person feels that another is actually present during an interaction
Term
What are the three typical tensions in becoming a group?
Definition
Primary, secondary, and tertiary
Term
What is a primary tension?
Definition
Anxiety arising early in a group's formation, as members work out their relationships and roles.
Term
What is a secondary tension?
Definition
Task-related tension that stems from differing opinions about the substantive work of the group.
Term
What is a tertiary tension?
Definition
Tension that stems from power and status struggles in a group.
Term
What is the ANTECEDENT STAGE of socialization?
Definition
the stage during which members bring previous group experiences, attitudes, beliefs, motives, and communication traits to the process.
Term
What is the ANTICIPATORY STAGE of socialization?
Definition
The stage describing individual and group initial expectations of each other.
Term
What is the ENCOUNTER STAGE of socialization?
Definition
the stage in which members' expectations meet with reality as members adjust and fit with each other.
Term
What is the ASSIMILATION STAGE of socialization?
Definition
The stage in which group members show full integration
Term
What is the EXIT STAGE of socialization?
Definition
The stage in which people leave the group.
Term
Role
Definition
The part a member plays in a group
Term
Task Roles
Definition
Roles that encompass behaviors that contribute directly to accomplishment of a group's task.
Term
Maintenance roles
Definition
Roles that encompass behaviors that help a group maintain harmonious relationships and contribute to a cohesive interpersonal climate
Term
Individual roles
Definition
Roles that encompass self-centered behaviors that place the individual's need ahead of the group's needs
Term
Rules
Definition
Formal, explicit standards of behavior and procedures by which a group operates
Term
Norms
Definition
Informal, implicit standards of behavior and procedures by which members operate
Term
Deviants
Definition
Members who consistently violate group norms
Term
Group climate
Definition
The atmosphere or environment within a group
Term
Trust
Definition
The general belief that members can rely on each other
Term
Hidden Agenda
Definition
An unstated private goal a member wants to achieve through a group
Term
Cohesiveness
Definition
The bonds of attachment members have for each other
Term
Groupthink
Definition
The tendency of highly cohesive groups not to evaluate thoroughly and critically all aspects of a decision or problem
Term
Diversity
Definition
Differences among group members, from personality and learning style differences to differences of opinion
Term
Culture
Definition
The system of beliefs, values, and symbols shared by an identifiable group of people
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