| Term 
 
        | What is the most popular view point of the relationship between logistics and supply chain management? |  | Definition 
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        | examples of nodes in the supply chain |  | Definition 
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        | which of the following is not concidered to be a flow in the supply chain? inventory, information, railways, payment   |  | Definition 
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        | logistics is the strategic management of the flows in the supply chain to... |  | Definition 
 
        | provide time and place utility |  | 
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        | what is the current view of customer value |  | Definition 
 
        | understanding why the customer chooses a product over a competitors |  | 
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        | what was the first view of customer value |  | Definition 
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        | what is a challeneg of increacing product variety |  | Definition 
 
        | forecasting demand and manageing inventory |  | 
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        | which of the four P's of marketing are related to logistics? product, place, price, promotion  |  | Definition 
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        | what is an example of a value added service?   |  | Definition 
 
        | 24/7 emergency product support, access to tracking finaincial services  |  | 
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        | which of the following is not concidered to be a supply chain flow? products, payment, trucks, information  |  | Definition 
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        | coring inc- apple inc- best buy explain of apple is the focal point  |  | Definition 
 
        | best buy is a tire 1 customer coring inc is a tier 1 supplier  |  | 
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        | how do you figure out how many SKUs distributors will have to manage?   |  | Definition 
 
        | multiply each characteristic..ex 2 frame materials in 2 colors and 2 sizes ... 2x 2 x 2= 8 |  | 
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        | a PHISICALLY efficient supply chain is one that... |  | Definition 
 
        | ensures all logistics related costs are minimized |  | 
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        | what does inventory carrying cost consist of? |  | Definition 
 
        | warehouse, storage and handeling, theft, cost in the inventory |  | 
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        | distributor pays supplier 6000 for 1200 cases, thr administrative cost of placing the order is 35. what are each cost? |  | Definition 
 
        | product cost and order cost |  | 
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        | inventory planned for predictable demand in greater quanties that immediately required |  | 
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        | the focus of customer service is on ... |  | Definition 
 
        | delivering a customers order by the due date |  | 
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        | a resilient suppy chain is one that..   |  | Definition 
 
        | capable of continuing budiness immedately after a disruption |  | 
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        | Term 
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used to measure performance of a supply chaininclued both opeations and financial used to compare as upply chains performance to that of leading companies |  | 
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        | if anual deman is 48000. normal order is 4000. what is average inventory? |  | Definition 
 
        | 48000/4000=12 ..one order/ month 4000/2= 2000 |  | 
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        | when we say the carrying cost of inventory is 20% what we really mean is that? |  | Definition 
 
        | it cost 20% of the value of a unit of inventory to hold that unit in storage for one year |  | 
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        | holding one standard deviation of safety stock would result in a service level of.. |  | Definition 
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        | network design is concidered to be..?   |  | Definition 
 
        | a stretigic decision because once configured, the supply network is expected to be in place for several years |  | 
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        | what is continous policy review for manageing inventory |  | Definition 
 
        | inventory is monitored continously,. when inventory position falls to or below the reorder point, a FIXED order quantity of inventory is ordered to replenish |  | 
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        | a service level of 95% implies that   |  | Definition 
 
        | therfe is a risk that 5% of the time, customer orders will not be filled |  | 
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        | what is the difference between optimization and simulation methods for network design? |  | Definition 
 
        | optimization generates the lowest cost network design, whereas simulation evaluates the cost of a prescribed network design |  | 
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        | what is the formula to calculate inventory possiton? |  | Definition 
 
        | inventory on order+ inventory on hand - inventory on back order |  | 
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        | best approach for forecasting demand during the growth phase of a products lifecycle? |  | Definition 
 
        | the time series methos e.g. linear regression |  | 
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        | what is the differnce between simple moving average and exponential smoothing technique for demand forecasting? |  | Definition 
 
        | simple moving average assigns equal weights to demand in each period. the exponential smoothing methid assigs different weights to demand in each period |  | 
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        | a forecasting method that uses panels of experts who anonymously complete a questionare and subsequently revise their answers until consensus is reached is called... |  | Definition 
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        | the principal of risk pooling suggests that |  | Definition 
 
        | centralizing inventory ... 
results in lower safety stock lower average inventorymore benificial when there is high variability in customer demandis more benificial when two markets tend to be neg. correlated |  | 
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        | Economic Order Quantity was developed to |  | Definition 
 
        | determin the order quantity that minimizes inventory ordering and hoilding cost |  | 
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accurate prediction of customer demandlonger time period less accurate when demand is aggregated a more accurate forecast is obtained  |  | 
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        | what is the best practice for management inventory |  | Definition 
 
        | use quantitative techniques to determin when to order and how much |  | 
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        | What are the fundamental goals of supply chain management? |  | Definition 
 
        | To minimize system wide cost while satisfying service level requirements by efficiently integrating suppliers, manufacturers warehouses and stores so the merchandise is produced and distributed in the right quantity to the right location at the right time   getting product to the right place at the right time for the least total cost  |  | 
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        | How does allignment help to achieve the goals of supply chain management? |  | Definition 
 
        | to maximize flexibility and overall responsiveness.  With increased flexibility, leaders recognize that supply chains must be adjusted to meet different customer needs.  Knowing each customer segment and its needs can help supply chin managers develop a clear focus |  | 
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 A.    the ability to have common and shared interests across the supply chain including vendors and customers   |  | 
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        | a close alignment and coordination within a supply chain, often with the use of shared management information systems 
 
known customersguaranteed customerinventory management
 |  | 
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 | Definition 
 
        | the companies would make only the exact number of goods necessary to met actual customer demand |  | 
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        | Term 
 | Definition 
 
        | enables  companies to balance their inventory levels with customer demand. Market conditions, such as economic factors, supplier relations, and fluctuating and seasonal demand for product, impact inventory management |  | 
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        | what is the trade off in centrilazation |  | Definition 
 
        | Trade off between reduced costs and enhanced flexibility |  | 
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        | Explain the concept of postponement. |  | Definition 
 
        | Postponement is a concept where manufacturer produces a generic product, can be modified at the later stages before the final transport to the customer.    EX:an umbrella manufacturer .manufacturer all white umbellas and dye them later when the umbrellas are in season |  | 
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        | what is the bullwhip effect |  | Definition 
 
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 Demand order variability is amplified as one moves up the supply chain   
     This is because demand information is distorted as it is transmitted up the supply chain 
   Causes erratic shifts in orders up and down the supply chain   |  | 
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        | what are two negitive effects of the bullwhip effect? |  | Definition 
 
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Stock outs    If customer demand is lower than you expect, resulting in excess inventory, the bullwhip effect dictates that the psychological response is to lower supply on future inventory orderswaste Lead to excess inventory on hand if you order too much or if customer demand falls. Excess inventory often must be marketed down over time or thrown out when the products are perishable |  | 
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        | businesses run on the Internet, or utilizing Internet technologies to improve the productivity or profitability of a business. |  | 
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        | Term 
 | Definition 
 
        | is the trading or facilitation of trading in products or services using computer networks, such as the Internet. Electronic commerce draws on technologies such as mobile commerce, electronic funds transfer, supply chain management, Internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems |  | 
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        | what is the benifit of moving the push-pull boundary upstream( away from customer) |  | Definition 
 
        | lead time and and varaibility in system is decreased. service levels are improved due to the ability to match supply and demand |  | 
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        | in college where is the push-pull boundary located? |  | Definition 
 
        | instructor and student in a class room and blackboard |  | 
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        | what is a benifit of moving push-pull boundary downstream(twards customer) |  | Definition 
 
        | cost can be reduced by taking advantage of economies of scale |  | 
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        | why do companies hold safety stock? |  | Definition 
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