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Supervision Today!
Chapter 2
32
Business
Undergraduate 1
02/09/2011

Additional Business Flashcards

 


 

Cards

Term
What are some changes in the common workplace environment?
Definition
Global market competitiveness. Technology enhancements. Workforce diversity. Downsizing. Ethics.
Term
What are some examples of businesses no longer constrained by national borders?
Definition
McDonald’s, KFC, Ford and General Motors,Exxon, Coca-Cola, and AFLAC
Term
Parochialism
Definition
Americans see things solely through their own eyes and from their uniquely American perspective. We view our practices as being better than the practices of other countries.
Term
Cultural Environment
Definition
Values, Morals, Customs and laws of contries
Term
Quantity of Life
Definition
Values competitiveness, assertiveness, ambition, and accumulation of wealth and material goods
Term
Individualism
Definition
Individual before the group with expectations that the individuals will stand up for themselves: independent:
Term
Collectivism
Definition
Group above the individual. Interdependence.
Term
Power Distance
Definition
The distribution of power. High power distance = more power based on higher rank. Low power distance = small amount of power differences between the ranks
Term
High uncertainty avoidance
Definition
Prefer rules and structure, dislike change. Interdependence
Term
Low uncertainty avoidance
Definition
Operate effectively in the absense of external forces on politics, society and economic issues. Independent
Term
Quality of life
Definition
More value on relationships and overall worth of ones life to society.
Term
Technology
Definition
Any equipment, tool, or operating method designed to make work more efficient
Term
Technological Advances
Definition
Involve integrating technology with any process for changing inputs into outputs
Term
E-Business
Definition
the way an organization does its work by using electronic linkages with its key constituents to achieve its goals efficiently and effectively.
Term
E-commerce
Definition
standard label to describe the online buying and selling of products or services.
Term
What are some negative aspects of E-Business?
Definition
Difficulty in recruiting employees, Difficulty in motivating employees, cyberloafing, Changed communication
Term
Cyberloafing
Definition
Lost productivity time as a result of an employee using the Internet at work for personal reasons
Term
Workforce Diversity
Definition
Males, females, whites, blacks, Hispanics, Asians, Native Americans, people with disabilities, homosexuals, straights, and the elderly
Term
Mature Workers
Definition
Born prior to 1946 -shortly after the Great Depression, Security oriented and committed to work ethic, Sometimes viewed as the foundation of the work force, Seen as having obsolete skills, of being inflexible, and set in their ways.
Term
Baby Boomers
Definition
Largest group in the work force, Regarded as career climbers, Viewed as ambitious to a fault, workaholics, and unrealistic in their views.
Term
Generation X
Definition
Born between 1965 and 1975. Less commitment, less rule bound, and more into own gratification.
Viewed as selfish and not willing to play by the rules.
Term
Generation Y
Definition
Born since 1976.
—Want to be treated as colleagues rather than subordinates.
—Want to be guided with a friendly but firm hand.
—Big on open communication and want to give and receive feedback readily.
—Want their ideas and opinions to be taken seriously.
—Want supervisors to recognize and fix problems, and reward performance in real-time.
Term
Downsizing
Definition
"Lean and mean". Reducing the workplace with goals of greater efficiency and less cost
Term
Kaizen
Definition
What the Japanese call continuous improvement
Term
Continuous Improvement
Definition
Activities that enhance processes that lead to improved quality of goods and services
Term
Work Process Engineering
Definition
Radical or quantam change in an organization
Term
Warning signs of crisis
Definition
—Performance declines.
—Budget deficiencies.
—Cumbersome policies.
—Fear of conflict and risks.
—Tolerance of work incompetence.
—Poor communications within department.
Term
Social Responsibility
Definition
Obligation an organization has to persue long-term goals that are good for society
Term
Social Obligation
Definition
Meeting the economic and legal requirements, not exceeding.
Term
Social Responsiveness
Definition
An attempt to do things that make society better and to not do things that could make society worse
Term
Ethics
Definition
The rules/principles that define right or wrong conduct
Term
Code of Ethics
Definition
A formal document that states an organization’s primary values and ethical rules it expects employees to follow.
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