Term
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Definition
| Manament is a form of work that involoves coordinating an organization's resorces--land, labor, and capital--to accomplish organizational objectives. |
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Term
| What are the fivie management task? |
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Definition
Planning
Organizing
Staffing
Leading
Controlling |
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Term
| What are the three management roles? |
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Definition
Interpersonal roles
Information-related roles
Decision-making roles |
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Term
| What are the three management skills? |
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Definition
Conceptual skills
Human Relations skills
Technical skills |
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Term
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Definition
| describes the actions of employees who intentionally resrict output. |
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Term
| Scientific Method Management |
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Definition
| philosophy of Frederick W. Taylor that sought to increase productivity and make the work easier by scientifically studying work methods and establishing standards. |
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Term
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Definition
| the First Lady of Management, spent 50 years of her life empathsizing concern for employees and showed how scientific management should foster rather than stifle employees. |
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Term
| Fair Labor Standards Act of 1938 |
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Definition
| established minimum wages and required that time-and-a-half be paid for hours worked over 40 in one week. |
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Term
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Definition
| series od experiments conducted in 1924 at the Hawthorne plant of Western Electric in Cicero, Illinois; production increased in relationship to psychological and social conditions rather than to the enviorment. |
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Term
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Definition
| philosophy popularized by william b. given that encouraged widespread delegation of authority to solicit the participation of all employees from the bottom to the top of the organization. |
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Term
| Contingency Approach to Management |
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Definition
| theorizes that different sistuations and conditions require different management approaches. |
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Term
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Definition
| absorbing what another person is saying and responding to the person's concerns |
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Term
| Business Document Writing |
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Definition
Purpose
Audience
Main Message |
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Term
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Definition
| informal channels of communication within an organization |
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Term
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Definition
| a global collection of independently operating, but interconnected, computers. |
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Term
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Definition
| a private, corporate, computer network that uses Internet products and technologies to provide multimedia organizations. |
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Term
| Communication in International Business |
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Definition
Learn the culture of the people with whom he or she communicates
Write or speak clearly and simply |
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Term
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Definition
| the process of choosing from amoung various alternatives |
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Term
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Definition
| the appropriate responses or actions nessary to alleviate a problem |
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Term
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Definition
| decisions that are reached by following an established or systematic procedure |
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Term
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Definition
| they are unstructured and generally requie a creative approach by the decision maker |
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Term
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Definition
| selecting the best possible alternative |
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Term
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Definition
| selecting the first alternative that meets the decision maker's minimum standard of satisfaction |
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Term
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Definition
| generally are better than the average group because they develop innvocative and creative solutions to problems |
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Term
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Definition
| the decision maker denies the importance of danger, the opportunity, or the responsibility for taking action. |
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Term
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Definition
| presenting a problem to a group and allowing group members to produce a large quanity of ideas for its sloution; no critisms are allowed initally |
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Term
| Nomial Group Technique (NGT) |
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Definition
| highly structured technique for sloving group task; minimizing personal interaction to encourage activity and reduce pressures toward conformity |
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Term
| Management Information System (MIS) |
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Definition
| an information system used by managers to support day-to-day operational and tactical decision making needs of managers |
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Term
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Definition
Honesty
Adherance to the Law
Product saftey and quality
Health and saftey in the workplace
Conflicts of interest
Employment practices
Selling and marketing practices
Finanical reporting
Pricing, billing, and contracting
Trading in securites/using confidiental information
Aquiring and using information about competitors
Security
Payment to obtain business
Political activites
Protection of environment |
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Term
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Definition
| bans unfair or deceptive acts or practices, including false advertisement |
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Term
| Consumer Product Saftey Commission |
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Definition
| it establishes minimum product saftey standards on consumer products |
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Term
| Truth in Lending Act of 1968 |
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Definition
| creditors are required to let consumers know how much they are paying in finance charges and interest |
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Term
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Definition
| ownership of ideas; gives creditors of the intellectual property the exclusive right to market and sell thier work |
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Term
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Definition
| a method used by management to evaluate the success of programs designed to improve the social performance of the organization |
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Term
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Definition
| a business owned by a single individual, or proprietor |
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Term
| Kinds of Intellectual Property Protections |
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Definition
Patents
Trademarks
Copyrights |
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Term
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Definition
| a word, name, symbol, or slogan a business uses to identify its own goods |
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Term
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Definition
| the protection provided to creative work |
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Term
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Definition
| a way to limit and control people who plan to enter certain types of businesses. |
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Term
| Law of Comparative Advantage |
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Definition
| producers should produce the goods they are the most efficient at producing and purchase from others the goods they are less efficient at producing |
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Term
| The Largest Exported in the World is who? |
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Definition
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Term
| Percentage of the worlds consumers living outside the U.S. |
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Definition
| 95% of the worlds consumers live outside the U.S. |
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Term
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Definition
| a country that exports more than it imports |
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Term
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Definition
| a country that imports more than it exports |
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Term
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Definition
| they fluctuate from day to day |
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Term
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Definition
| establishes the maximum quantity of a product that can be imported or exported during a given period. |
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Term
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Definition
| government-imposed taxes changed on goods imported into a country |
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Term
| Multinational Corporations |
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Definition
| often purchase their materials abroad or manufacture or assemble their product abroad. They also sell their products in foreign country. |
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Term
| Most Dominant Country in the Pacific Rim trading bloc |
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Definition
| China, Korea, Taiwan, Malaysia, the Philippines, Thailand, Hong Kong, and Singapore. |
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Term
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Definition
| process of deciding what objectives to pursue during a future time period and what to do to achieve those objectives. |
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Term
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Definition
| generally cover up one year |
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Term
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Definition
| typically span at least 3-5 years; some extend as far as 2 years into the future |
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Term
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Definition
| cover the time span between short-range and long-range plans |
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Term
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Definition
| short-term planning; done primarily by middle-to lower-level managers, it concentrates on the formulation of functional plans |
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Term
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Definition
| address that what-ifs of the managers job; gets the manager in habit of being prepared and knowing what to do if something does go wrong. |
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Term
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Definition
Specific
Measurable
Achievable
Relevant
Time-based |
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Term
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Definition
| management by objectives is a philosophy based on converting organizational objectives into personal objectives. MBO works best when the objectives of each organizational unit are derived from the objectives of the next higher unit in the organizations |
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Term
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Definition
| outlines the basic steps management plans to take to reach an objective or a set of objectives; outlines how management intends to achieve its objectives |
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Definition
| used when a company wants or needs to reduce it operations |
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Term
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Definition
| focus on how to compete in a given business |
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Term
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Definition
| aims to make the product or service unique in its category, thus permitting the organization to charge higher-than average prices |
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Term
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Definition
| Concerned with the activities of the different functional areas of the business |
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Term
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Definition
| formulation, proper implementation, and continuous evaluation of strategic plans; determines the long-run directions and performance of an organization. |
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Term
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Definition
| defines the basic purpose of an organization: why the organization exist |
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Term
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Definition
| an organizations strengths, weaknesses, opportunities, and threats |
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Term
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Definition
Threats of entry by potential competitors
Rivalry among established firms
Threat of substitute products
Bargaining power of suppliers
Bargaining power of buyers |
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