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strategic
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79
Management
Undergraduate 4
08/23/2012

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Term
phases of strategic management
Definition

1-basic financial planning: annual budget

2-forcast based planning 5 yr

3-externally oriented planning: topdown staffer, lower implement

4-strategic management: integrated

 

*real value: get advantage of "strategic planning" and "organizational learning" that accompanies a future orientation

Term
environmental sustainability
Definition
the use of business practices to reduce a company's impact on the natural, physical environment
Term
population ecology
Definition
Darwin; proposes that once an organization is successfully established in a particular environmental niche, it is unable to adapt to changing conditions. Inertia prevents the organization from from changing. What businesses will survive in particular envirnoment? If not, replace by company filling the void and responding to consumers needs. 
Term
institution theory
Definition
proposes that organizations can and do adapt to changing conditions by imitating other successful organizations. Companies adapt to changing circumstances by imitating and admired firm's strategies and management techniques. Fails to explain how and by whom new successful strategies have emerged/developed.
Term
organizational learning theory
Definition

an organization adjusts defensively to a changing environment and uses knowledge offensivley to improve the fit between itself and its environment. People at all levels becoming involved in providing input into strategic decisions.  

*Learning Organization: an organization skilled at creating, acquiring, and transferring knowledge and at modifying its behavior to reflect new knowledge and insights

Term
Four basic elements of strategic management
Definition

1)environmental scanning: SWOT; identify strategic factors
2)strategic formulation: missions, objectives (end results of planned activity), strategies (corporate, business, or functional), policies (guidelines for decision making); long-term
3)strategic implementation: programs, budgets, procedures
4)evaluation and control: performance (actual results)

Term
strategic managment
Definition

managerial decisions and actions that determines the long-run performance or a corporation. Includes:

-environmental scanning (internal/external)
-strategy formulation ( strategic or long range planning)
-strategy implementation
-evaluation and control

 

**emphasizes the monitoring and evaluating of external opportunities and threats in light of a corporation's strengths and weaknesses

 

>results in clearer sense of strategic vision for the firm, sharper focus on what is strategically important, and improved understanding or rapidly changing environment

Term

Strategic Diamond:

Hambrick and Fredrickson

**Discussion Question on Test**!!

Definition

1. Arena: Where will we be active?

2. Vehicles: How will we get there?

3. Differentiators: How will we win in the marketplace?

4. Staging: What will be our spped and sequence of moves?

5. Economic logic: How will we obtain our returns?

Term
corporation
Definition
a mechanism established to allow different parties to contribute capital, expertise, and labor for their mutual benefit. Board of directers has an obligation to approve all decisions that might affect performance in the long run
Term
corporate governance
Definition
the relationship among these three groups in determining the direction and performance of the corporation
Term
Five boad of director responsibilities
Definition

1. setting corporate strategy, overall direction, mission, vision

2. hiring and firing the CEO and top management

3. reviewing and approving the use of resources

4. caring for shareholder interests

 

**Four most important issues boards should address are corporate performance, CEO succession, strategic planning, and corporate governance.

**Direct affairs not manage them; act with Due Care

Term
Role of the board in strategic management is to carry out three tasks
Definition

Monitor

Evaluate and Influence

initiate and determine

 

**Involvement positively related to a corporation's financial performance and its credit rating

Term
inside directors
Definition
aka management directors, are typically officers or executives employed by the corporation
Term
Outside directors
Definition
non-management directors; may be executives of other firms but are ot employees of the board's corporation; account for 80% of ppl on boards in U.S.
Term
stewardship theory
Definition
because of their long tenure with the corporation, insiders (senior executives) tend to identify with the corporation and its success.
Term
There can be outsiders as such
Definition

affiliates

retired

family

Term
codetermination
Definition

the inclusion of a corporation's workers on its board, began only recently in the United States.

Founded in Germany in with two-tiered system

  • a supervisory board elected by shareholders and employees to approve or decide corporate strategy and policy
  • a managment board appointed by the supervisory board to manage the company's activies. 
Term
direct interlocking directorate
Definition

occurs when two firms share a director or when an executive of one firms sit on the board of a second firm.

**an indirect interlock occurs when two corporatons have directors who also serve on the board of a third firm, such as a bank.

 

**useful for gaining both inside info ab an uncertain environment and objective expertise ab potential strategies and tactics.

Term
staggered board
Definition
a corporation whose directors serve terms of more than one year divides the board into classes and staggers elections so that only a portion of the board stands for election each yr.
Term
lead director
Definition
consulted by the chair/CEO regarding board affairs and coordinates the annual evaluation of the CEO.
Term
S&P Corporate Governance Scoring System researches...
Definition
  • ownership structure and influence
  • financial stakeholder rights and relations
  • financial transparency and information disclosure
  • board structure and processes
Term
Top management responsibility
Definition
involve getting things accomplished through and with others in order to meet the corporate objectives; multidimensional and oriented toward the welfare of the total organization; tasks vary and are a function of the mission, objectives, strategies, and key activities of the corporation
Term
executive leadership
Definition
the directing of activites toward the accomplishment of corporate objectives; sets the tone for the entire corporaton
Term
strategic vision
Definition
a description of what the company is capable of becoming
Term
transformational leader
Definition

leader who provides change and movement in an organization by providing a vision for that change. Three key characteristics:

  • The CEO articulates a strategic vision for the corporation
  • The CEO presents a role for others to identify with and to follow
  • The CEO communicates high performance standards and also shows confidence ini the followers abilities to meet these standards.
Term
strategic choice perspective
Definition
not only do organiztions adapt to a changing environment, they also have the opportunity and power to reshape the environment. Supported by research indicating that the decisions of a firm's management have at least as great an impact on a firm performance as overall industry factors; manager's decisions rational; adaption is dynamic process
Term
Strategy Formulation
Definition

1. Mission statement

purpose or reason for the organization's existence...

-who...they are now

-what is the firm providing to society

-how it does business

 **Vision...who they would like to become.

 

2. Objectives

what are the end result of planned activity...result of fulfillment of firms mission 

 

3. Strategy

forms a comprehensive master plan that states how the corportation will achieve its mission and objectives

-corporate: companys overall diretion in terms of its general attitude toward growth and the management of its various businesses and product lines

-business: buesiness unit or product level, and it emphasizes improvement of the competitive position of a corporations products or services in the specific industry or market segment served by that business unit; differentation

-functional: approach taken by a functional area to achieve corporate and business unit objectives and strategies by maximizing resource productivity.

**cohesive implementation of all three

4. Policy

guideline for decision making that links the formulation of a strategy with its implementation. ensure employees throughout the firm make decisions and take actions that support the corporation's mission, obj, strategies

 

4. Policy

 


Term
Objectives
Definition
Term
strategy
Definition
Term
Strategy Implementation
Definition

1. Programs

statement of the activities or steps needed to acmplish a single-plan use; makes strategy action-oriented; Beginnng new research effort, changing companys internal culture

2. Budget

statement of a corporations programs in dollars; lists the cost of each program; corporations demand %return on investment; ultimately ensures programs increase shareholder value.

3. Procedures

sequential steps that describe in detail how particular task or job is to be done; activites that must be done in order to carry out programs. 

Term
Evaluation and Control
Definition

activities and performance results are monitored so that actual performance can be compared with desired performance. 

Performance...the end result of activities. 

Term
Triggering Event
Definition

something that acts as a stimulus for a change in strategy such as:

-New CEO

-External interventaion (bank refuses to approve loan

-Threat of a change in ownership

-Performance gap (performance does not meet expectations)

-Strategic inflection point (major change takes place due to the introduction of new technologies, change in customer values. 

Term
Strategic decision deal with the long-run future of an entire organization and have three characteristics
Definition
  • Rare: unusual and have no precedent to follow
  • Consequential: commit resources and demand commitment of people at all levels
  • Directive: set precedent
Term
Mintzberg's Modes of Strategic Decision Making
Definition
  • Entrepreneurial: focus on opportunites-problems are secondary. Guided by leaders vision; goal is growth
  • Adaptive Mode: reactive solutions to existing problems; strategy is fragmented; bargaining of priorities; developed to move organization incrementally
  • Planning Mode:proactive search for new opportunites adn the reactive solution of existing problems; involves the systematic gathering of appropriate info for situation analysis, the generation of feasible alternative strategies, the rational selection of the most appropriate
  • Logical Incrementalism: synthese of the planning, adaptive, and to lesser extent environmental. Organization probes the future, experiments and learn for a series of partial commitments rather than through global formulations; flexible; ambiguity
Term
Agency Theory
Definition
problems arise in corporations because the agents (top management) are not willing to bear responsibility for their decisions unless they own a substantial amount of stock in the corporation.
Term
Stewardship Theory
Definition
Term
Definition
the inclusion of a corporation's workers on its board
Term
social responsibility
Definition
a private corporation has responsibilities to society that extend beyond making a profit. strategic decisions affect more than just the corporation
Term
Friedman's Traditional View of Business responsibility
Definition

=profit maximization!!! >a return to a laissez-faire worldwide economy with a minimum of government regulation, Friedman argues against the concept of social responsibility. Manager who acts "responsibly" is spending the shareholder's money for a general social interest; acts from motives other than economic which may harm the very society the firm is trying to help; social costs=less efficient..to compensaton, prices go up or R&D gets postponed. 

**use resources, engage in activities design to increase profits, stay inside the rules of the game, engages in open/free competition w/o deception/fraud. 

Term
Carroll's Four Responsibilities of Business
Definition

 

  • Economic: to produce goods/services of value to society so that the firm may repay its creditors and shareholders.
  • Legal: responsibilities are defined by gov't in laws that management is expected to obey. 
  • Ethical: responsibilities of an organization management are to follow the generally held beliefs about behavior in society. 
  • Discretionary: responsibilities are the purely voluntary obligations a corporaton assumes

**In order of priority. Economic and legal align with Friedman but goes further with CSR of ethical/discretionary. 

Term
sustainability
Definition
includes more than just ecological concerns and the natural environment, can be broadened to include economic and social as well.
Term
which groups interests should have priority?
Definition
enterprise strategy--an overarching strategy that explicitly articulates the firm's ethical relationship with its stakeholders. This requires not only that management clearly state the firm's key ethical values, but also that it uderstands the firm's societal context, and ndertakes stakeholder analysis to identify the concerns and abilities of each stakeholder.
Term
stakeholder analysis
Definition

the identification and evaluation of corporate stakeholders. Three step process:

  • identify primary stakeholders, those who have a direct connection with the corporation and who have sufficient bargaining power to directly affect corporate activities. Primary stakeholders are directly affected by the corporation and usually include customers, employees, suppliers, shareholders, and creditors. Covered by written/verbal agreement
  • identify the secondary stakeholders-those who have only an indirect stake in the corporation but who are also affected by corporate activities; nongovernmental organizations, activists, local communites, trade associations, competitiors, governments...no ethical or legal implications, do not affect short-term profitability but their actions could impact reputation
  • to estimate the effect on each stakeholder group from any particular strategic decision; for firm to uphold ethical/discretionary responsibility, must take into account needs/wants of secondary stakeholders.
Term

Once stakeholders impact have been identified...

 

Definition
managers should decide whether stakeholder input should be invited into the discussion of the strategic alternatives.
Term
Reasons for unethical behavior
Definition

-Rule based v relationship based: relationship-based tend to be less transparent and have a higher degree of corruption than do rule-based countries

-differences in values between business people and key stakeholders

Term
moral relativism
Definition

claims that morality is relative to some personal, social, or cultural standard and that there is no method for deciding whether one decision is better than another.

  • naive: all moral decisions are deeply personal and that individuals have the right to run their own lives; individuals should be allowed to interpret situations and act based on their moral values
  • Role: social roles carry them certain obligations to that role
  • Social Group: morality is simply a matter of following the norms of an individual's peer group; decision is legitimate if it is common practice
  • cultural: morality is relative to a particular culture, society, community. People should understand other cultures and not judge.
Term
Kohlber's levels of moral development
Definition

individual moves from total self-centeredness to a concern for universal values

  1. preconventional level: concern for the self, small children; evaluate behaviors on the vasis of personal interest-avoiding punishment or quid pro quo
  2. conventional level: considerations of society's laws and norms. actions are justified by an external code of conduct
  3. principled level: a person's adherence to an internal moreal code, looks beyond norms or laws to find universal values/principles.  
Term
code of ethics
Definition

specifies how an organization expects its employees to behave while on the job

  • clarifies company expectations of employee conduct in various situations
  • makes clear that the company expects its people to recognize the ethical dimensions in decisions and actions
Term
ethics
Definition
consensually accepted standards of behavior for an occupation, a trade, or a profession
Term

morality

 

Definition
is the precepts of personal behavior based on religious or philosophical grounds
Term
law
Definition
formal codes that permit or firbid certain behaviors and may or may not enforce ethics or morality.
Term
Three approaches to ethical behavior
Definition

1. Utilitarian approach--actions and plans should be judge by their consequences, acts to greatest benefit of society and produce the least harm or lowest cost. H/e benefits/cost are hard to recognize. stakeholders that have the most power (ability to affect the company)

legitimacy ( legal or moral claim on company resources)

urgency (demand for immediate attention) are given priority. 

2. Individual rights approach--human beings have certain fundamental rights that should be respected in all decisions. a decision/behavior should be avoided if it interferes with the rights of others.

3. Justice approach--decision makers be equitable, fair and impartial in the distribution of costs and benefits to indiv/groups; liberty, retributieve justice (punishment equal to offense), and compensatory justice (wrongs should be compensated in proportion to the offense) 

Term

immanuel kant

p.133

Definition

categorical imperatives 

  • a person's actions are ethical only if that person is willing for that same action to be taken by everyone who is in a similar situation
  • a person should never treat another human eing simply as a means but always as an end. 
Term
environmental uncertainty
Definition
the degree of complexity puls the degree of change of exists in an organizaton's external environment; threat to strategic managers bc it hampers their ability to develop long-range plans and to make strategic decsions to keep corporation at equilibrium w/in exernal environment. Opportunity bc it creates a new playing field in which creativity and innovation play a major part in strategic decisions. 
Term
environmental scanning
Definition
the monitoring, evaluation, and dissemination of information from the external and internal environments to key people within an organization; to avoid strategic surprise and ensure long-term health. 
Term
managers must be aware of...
Definition
natural, societal, and task environments
Term
natural environment
Definition
physical resources, wildlife, and climate athat are an inherent part of existence on Earth; form an ecological system of interrelated life
Term
societal environment
Definition

mankind's social system that includes general forces that do not directly touch on the short-run activites of the organization that can, and often do, influence its long-run decisions...these factors affect multiple industries and are as follows:

  • Economic forces: regulate the exchange of materials, money, energy, and informations
  • Technologoical forces: generate problem-solving interventions
  • Political/legal forces: allocate power and provide constraining and protecting laws and regulations
  • sociocultural forces: that regulate the values, mores, and customs of society
Term
Task environment
Definition

elements/groups that directly affect a corporation and in turn are affected by it. These are governments, local communities, suppliers, competitiors, customers, creditors, employees/labor unions, special-interest groups, and trade associations. The industry in which the firm operates. 

Industry Analysis: an in-depth examination of key factors within a corporations task environment

Term
STEEP ANAlysis: 
Definition
Monitoring trends in the societal and natural environments; the scanning of sociocultural, technological,  economic, ecological, and political-legal environments
Term
Eight current sociocultural trends
Definition
  • increasing environmental awareness
  • growing health consciousness
  • expanding senior markets
  • imact of Generation Y Boomlet
  • Declining mass markets
  • changing pace and location of life
  • changing household composition
  • increasing diversity in workplace
Term
strategic myopia
Definition
the willingness to reject unfamiliar as well as negative information
Term
Analysis of societal environment
Definition

interest group analysis

community analysis

market analysis

competitor analysis

supplier analysis

government analysis

>selection of strategic factors<

Term
issues priority matrix
Definition
one way to identify and analyze developments in the external environment; A corporation's external strategic factors are the key environmental trends that are judged to have both a medium to high probability of occurrence and a medium to high probability of impact on a corporation.
Term

Michael Porter's Five Force Model

(+one)

Definition

"The collective strenth of these forces determines the ultimate profit potential in the industry, where profit potential is measured in terms of long-run return on invested capital."

  • Treat of new entrants
  • rivalry among existing firms
  • threat of substitute products or services
  • bargaining power of buyers
  • bargaining power of suppliers
  • relative power of other stakeholders (government)

*stronger these forces, the more limited companies are in their ability to raise prices and earn greater profits

Term
threat of new entrants
Definition

depends on the presence of entry barriers and the reaction that can be expected from existing competitors. Entry barrier is an obstruction that makes it difficult for a company to enter a market.

  • economies of scale
  • product differentiation
  • capital requirements
  • switching costs
  • access to distribution channels
  • cost disadvantages independent of size
  • Government policy
Term
Rivalry among existing firms
Definition
  • number of competitors
  • rate of industry growth
  • product/service characteristics
  • amount of fixed costs
  • capactiy
  • height of exit barriers
  • diversity of rivals
Term
substitute product
Definition
product that appears different but can satisfy the same ned as another product. "substitutes limit the potential returns of an idustry by placing a ceiling on the prices firms in the industry can profitably charge"
Term
Relative power of other stakeholders
Definition
complementory industries
Term
fragmented industry
Definition
where no firm has large market share, and each firm serves only a small piece of the total market in competition with others
Term
consolidated industry
Definition
(by the time an industry enters maturity); dominated by a few large firms, each of which struggles to differentiate its products from those of competition.
Term
Factors that tend to determine whether an industry is will be primarily multidomestic or primarily global are:
Definition
  1. pressure for coordination within the MNCs operating in that industry
  2. pressure for local responsiveness on the part of individual country markets

pressure for coordination is strong, pressure for local responsive weak...industry tend to become global


Regional industries: MNCs primarily coordinate their activities within regions, such as the Americas or Asia

Term
strategic group
Definition
a set of business units or firms that "pursue similar strategies within similar resources" 
Term
strategic type
Definition

a category of fimrs based on a common strategic orientation and a combination of structure, culture, and processes consistent with that strategy. 

  1. Defenders: limited product lines that focus on improving the effiency of their existing operations. Do not innovate into new areas
  2. Prospectors: broad product lines that focus on product innovation and market opportunities. Emphasize creativity over efficiency
  3. Analyzers: corporations that operate in at least two different product-market areas; stable areas--efficiency is emphasized; variable areas--innovation is emphasized
  4. Reactors: corporations that lack a consistent strategy-structure-culture relationship
Term
key success factors
Definition
are variables that can significantly affect the verall competitive positions of companies within any particular industry; determined by the economic and technological characteristics of the industry and by the competitive weapons on which the firms in the industry have built their strategies
Term
industry matrix
Definition
summarizes the key success factors within a particular industry; gives a weight for each factor based on how important that factor is for success iwthin the industry.
Term
competitive intelligence
Definition
formal program of gathering information on a company's competitors; to build awareness, support the strategic planning process, develop new products, and create new marketing strategics and tactics
Term
Forecasting Techniques
Definition

extrapolation--extnsion of present trends into the future

Time-series methods--attempt to carry a series of historical events forward into the future

Brainstorming--non-quantitiative approach that requires a simply the presence of people with some knowldege of the situation to be predicted. 

Expert opinion--noquantitative in which experts in a particular area attempt to forecast likely developments

Statistical modeling--quantitative technique that attempts to discover causal or at least explanatory factors that link two or more time series together

Prediction markets--small scale electronic markets, frequently open to any employee, that te payoffs to meaureable future events, such as sales data, applications

Scenario writing--most widely used, are focused descriptions of different likely futures presented in a narrative fashion. 

Term

EFAS

(External Factors Analysis Summary)

Definition
a way to organize the external factors into the generally accepted categories of opportunities/threats as well as to analyze how well a particualr companys management (rating) is responding to these specific factors in light of the perceived imprtance (weight) of these factors to the company. 
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