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Strategic Human Resource Management
Exam 1
31
Management
Undergraduate 3
03/08/2013

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Cards

Term
What are the 4 HR roles
Definition
-Process execution
-Managing Compliance, legal, and regulatory issues
-Management consulting, employee guidance and advocacy
-HR process and strategy totally with business process and strategy
Term
What are the 4 stages of an organization's life cycle?
Definition
-Entrepreneurial
-Communal
-Formalization
-Elaboration
Term
What happens during the Entrepreneurial stage?
Definition
Starting up, birth of the organization
Term
What happens during the Communal stage?
Definition
Developing an identity and managing conflict; setting clear channels of communication; building loyalty among employees
Term
What happens during the Formalization stage?
Definition
Achieving efficient production; developing formalized procedures and practices; improved employee skills and motivation
Term
What happens during the Elaboration stage?
Definition
Adaption and renewal; emphasis on new ways to perform as a response to change
Term
What are the 6 core HR functions?
Definition
-HR strategy
-Workforce planning/staffing
-Employee development
-Total rewards
-Employee relations
-Safety and risk management
Term
What are the 3 core competencies for HR?
Definition
-Business acumen
-Change management
-Practice knowledge and skill
Term
What are the 3 categories of work?
Definition
-Transactional
-Tactical
-Strategic work
Term
Describe transactional work.
Definition
Administrative, order taking, working from a menu; benefits individual employees
Term
Describe tactical work.
Definition
Solution focused; benefits employee work groups and teams
Term
Describe strategic work.
Definition
*Long term; linked to one or more business goals; solution-neutral in early stages; requires multiple solutions and tactics to be implemented; benefits large business units and possibly entire enterprise
Term
What are the 2 types of strategy?
Definition
-Competitive business
-HR
Term
What are the 2 parts of business strategy?
Definition
-Cost leadership: being the low cost producer, focus on efficiency
-Differentiation: creating unique value through products or services
Term
What are the 2 approaches to HR strategy?
Definition
-Universalistic approach
-Contingency approach
Term
Describe the universalistic approach.
Definition
Seeks to identify a set of HR practices that is beneficial for all organizations
-Identifies a bundle of practices, labeled the commitment strategy, that appear to be generally beneficial
-Practices in the commitment bundle communicate the message that management cares about employees
-The commitment strategy also helps ensure that employees have the training and freedom to pursue important job tasks
Term
Describe the contingency approach.
Definition
-Seeks to align human resource practices with competitive business strategies
-This approach focuses on cost leadership versus a focus on differentiation
-Organizations mainly concerned with reducing costs emphasize processes and general roles
-They carefully prescribe appropriate behaviors for performing work
-Another difference is whether the organization has an internal or an external labor orientation
-Organziations with an internal labor orientation seek long-term relationships with employees, while organizations with an external labor orientation seek flexibility and do not make long term commitments to employees
Term
What are the different employment laws?
Definition
Title VII, Civil Rights Act of 1991, ADEA, ADA, Equal Pay Act, FMLA and Executive Order 11246
Term
Disparate Treatment
Definition
When an individual of a protected group is shown to have been singled out and treated less favorably than others similarly situated on the basis of an impermissible criterion under Title VII.
Term
BFOQ(Bona Fide Occupational Qualification)
Definition
A quality or an attribute that employers are allowed to consider when making decisions on the hiring and retention of employees—qualities that when considered in other contexts would constitute discrimination and thus in violation of civil rights employment law.
Term
Adverse impact
Definition
Measures the effect an employment practice has on a class protected by Title VII.
Term
4/5 rule
Definition
The agencies have adopted a rule of thumb under which they will generally consider a selection rate for any race, sex, or ethnic group which is less than four-fifths (4/5ths) or eighty percent (80%) of the selection rate for the group with the highest selection rate as a substantially different rate of selection.
Term
Quid Pro Quo
Definition
-Something for something
-Occurs when an employee is told that continued employment or advancement depends on sexual favors
-It is illegal to make employment consequences dependent on sexual favors.
Term
Hostile Work Environment
Definition
Occurs when comments or behavior in the workplace have the purpose or effect of unreasonably interfering with an individual's work performance or creating an intimidating, hostile, or offensive working environment.
Term
Explain the Americans with Disabilities Act
Definition
-May require companies to provide disabled individuals with reasonable accommodation.
-The organization may not however have to make reasonable accommodations if doing so would create undue hardship for the organization
Term
Explain the Family Medical Leave Act
Definition
-Under the FMLA, an employee-either female or male-may request an unpaid leave of absence, for up to 12 weeks, for four reasons:
1. The employee is unable to work because he or she has a serious health condition
2. The employee needs to care for an immediate family member with a serious health condition. Immediate family members are usually limited to spouses, parents, and children who are either under 18 or disabled.
-The employee needs to care for a newborn child.
4. The employee needs to care for a child just adopted by the employee or placed with the family for foster care.
Term
Differentiation
Definition
The assignment of similar tasks so that they can specialize doing things well
Term
Integration
Definition
The coordination of the efforts of the employees
Term
Autonomy
Definition
The extent to which individual workers are given the freedom and interdependence to plan and carry out work tasks
Term
Interdependence
Definition
The extent to which an individuals work actions and outcomes are influenced by other people
Term
What are the 4 different job design approaches?
Definition
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