Term
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Definition
| The market in which the products offered to its buyers are sport, fitness, recreation, or leisure-related and may be activities, goods, services, people, places, or ideas. |
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Term
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Definition
-Any act that violates an activity's norms
-Sports Norms vs Societal Norms |
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Term
| Unique Aspects of Sport Administration |
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Definition
-Marketing
-Financing
-Career Paths
-Customer Base
-Participants
-Value |
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Term
| Socio-cultural methods used to understand sport behavior |
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Definition
-Surveys
-Interviews
-Observational Studies |
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Term
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Definition
-Entertainment
-Art form
-Recreation
-Education
-Political tool |
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Term
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Definition
-Verbal
-Non-Verbal
-Mass Media |
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Term
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Definition
Flow types
-Downward
-Upward
-Lateral |
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Term
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Definition
-Print Media
-Newspapers
-Radio
-Television
-Internet |
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Term
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Definition
PLANNING: Identifying goals, establishing objectives, and implementing action plans within organizational constraints
ORGANIZATION: Delegating tasks to individuals and work groups
DIRECTION: Motivating and leading employees toward the achievement of organizational goals
MONITORING: Measuring the performance of employees and work groups against established standards |
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Term
| Three Phases of Monitoring |
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Definition
PRELIMINARY: Screening process prior to any hiring or assigning a task to an employee
CONCURRENT: Evaluation of employee performance at different points during the completion of a task
FEEDBACK: Evaluation of employee performance after the completion of the task |
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Term
| Single most important management function |
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Definition
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Term
| Routine vs Complex Decisions |
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Definition
Routine:
-Clear decision criteria
-Repetitive in nature
-Application of established rules
Complex:
-Complicated decision criteria
-Difficult to clearly frame
-Lack of established rules and policies |
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Term
| Rational Decision-Making Model |
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Definition
Define the Problem
-> Generate Alternatives
--> Evaluate Alternatives
---> Select Best Alternative
----> Evaluate Decision |
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Term
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Definition
-Idealized influence
-Inspiration motivation
-Intellectual stimulation
-Individualized consideration |
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Term
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Definition
SOCIAL: examine social ramifications of a decision
LEGAL: violations of laws or organizational policies
ECONOMIC: economic considerations for different groups
ETHICAL: most complex and challenging for sport managers, not clearly defined
POLITICAL: effect on groups that can exert influence and power
EDUCATIONAL: consideration in education |
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Term
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Definition
Autocratic I: No employee input
Autocratic II: Individual employee input
Consultative I: Info shared with employees
Consultative II: Shares with employees in a group setting
Group II: Group discussion-style decision making |
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Term
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Definition
-Legitimate Power
-Expert Power
-Reward Power
-Referent Power
-Coercive Power |
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Term
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Definition
| The process by which an individual influences others in ways that help attain group or organizational goals |
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Term
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Definition
Leadership: focused more on human and conceptual skills
Management: more closely attuned to technical skills |
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Term
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Definition
| The dynamic study of collective human behavior |
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Term
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Definition
| How much more you have to spend to get more of what you want without worrying about what you already have spent |
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Term
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Definition
Supply: amount of product a company wishes to sell
Demand: amount a product people wish to consume |
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Term
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Definition
| Net economic change in a host community that results from spending attributed to a sporting event or facility |
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Term
| Primary Sources of Revenue |
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Definition
-Ticket Sales
-Sponsorship
-Luxury Suites
-Media Revenue
-Licensing and Merchandising
-Concessions and Parking |
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Term
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Definition
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Term
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Definition
| Activities designed to meet the wants and needs of sport consumers through an exchange process |
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Term
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Definition
-Product
-Price
-Place
-Promotion |
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Term
| Primary Benefits of Sponsorship |
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Definition
-Generate brand awareness
-Image enhancement
-Product trials
-Sales opportunity
-Hospitality
-Trade relations |
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Term
| Facility and Event Management |
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Definition
| a coordinated and integrated process of utilizing an organization's resources to achieve specific goals and objectives |
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Term
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Definition
-High profitability
-Raise money for a cause
-Improve organizational image and visibility |
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Term
| Components of Event Management |
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Definition
-Effective booking and scheduling
-Financial management
-Risk management
-Crowd control management
-Retail sales
-Human resources |
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Term
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Definition
| a tool to assist managers in providing patrons with a safe environment |
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Term
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Definition
-Establishes a baseline management for continued improvement and success
-Must be in place before the event for better evaluation |
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Term
| Sport Law is Necessary as it Resolves Conflict Between: |
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Definition
-People
-Individuals and Society
-Conflict created by our different philosophies |
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Term
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Definition
| A standard set to help prevent future occurences of a problem |
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Term
| 3 ways to resolve conflict |
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Definition
-Negotiation
-Alternative dispute resolution
-Litigation |
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Term
| Recreational Use Statutes |
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Definition
| Protect owners and operators of recreational facilities |
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Term
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Definition
| the failure to exercise ordinary care by acting differently than a person of ordinary prudence |
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Term
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Definition
| A person who places a defective product into use is liable for the harm it causes |
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Term
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Definition
Ethics: set of principles used to determine right vs wrong
Morals: fundamental values that dictate appropriate behavior |
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Term
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Definition
Teleology: consequences of an action
Deontology: based on absolute rules of moral behavior |
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Term
| Keys to Effective Communication |
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Definition
-Effective planning
-Integrity of the message
-Medium of transfer
-Type of information |
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Term
| Arizona Sports Summit Accord Principles |
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Definition
-Fairness
-Responsibility
-Respect
-Trustworthiness
-Caring
-Good Citizenship |
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Term
| Moral Development vs Moral Reasoning vs Moral Behavior |
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Definition
Development: process of growth in which a person's capacity to reason morally is developed through cognitive maturation and experience
Reasoning: Decision process in which an individual determines whether an action is right or wrong
Behavior: Execution of an act deemed right or wrong |
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Term
| Corporate Social Responsibility |
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Definition
-Economic
-Legal
-Ethical
-Philanthropic |
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Term
| Levels of Kohlberg's Theory of Moral Development |
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Definition
I- Preconventional
II- Conventional
III- Postconventional |
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Term
| Preconventional level of Kohlberg's Theory of Moral Development |
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Definition
Stage 1: Heteronomous Morality
Stage 2: Individualism, Instrumental Purpose, and Exchange |
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Term
| Conventional level of Kohlberg's Theory of Moral Development |
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Definition
Stage 3: Mutual Interpersonal Expectations, Relations, and Interpersonal Conformity
Stage 4: Social System and Conscience |
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Term
| Postconventional level of Kohlberg's Theory of Moral Development |
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Definition
Stage 5: Social Contract or Utility and Individual Rights
Stage 6: Universal Ethical Principles |
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Term
| Purpose of Arizona Sports Summit Accord |
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Definition
| To encourage greater emphasis on the character-building aspects of athletic competition |
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