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Sport Facility Management Exam 1
Ch. 1-3, 5-6
27
Sports
Undergraduate 3
10/05/2011

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Cards

Term
Types of facilities (7)
Definition
1. Arenas
2. Stadiums
3. Racetracks
4. Ski Areas
5. Golf Courses
6. Swimming Pools
7. Football Fields
Term
Potential Risks of Facilities (7)
Definition
1. Slips and falls
2. Inadequate insurance
3. Defective equipment
4. Poor planning
5. Poor supervision
6. Inadequately trained staff
7. Intoxicated spectators
Term
What is sustainability?
Definition
a comprehensive philosophy in which a variety of environmentally friendly materials and procedures are utilized to help reduce energy expenditures.
Term
Trends toward Green Facilities (10)
Definition
1.high efficiency lighting
2.special parking for fuel-efficient automobiles
3.low-flow plumbing fixtures
4.solar panels
5.recycled construction materials
6.rainwater retention technology
7.trash-srting treatment facilities
8.paper recycling receptables
9.compositing organic waste
10.refillable bottles for drinks
Term
Example of what green facilities have
Definition
recycled construction materials, solar panels, rainwater technology, and underground trash-sorting treatment facility. (site of the 2009 World Games)
Term
Violence in Sport and Entertainment - Spectator Safety Initiative (5)
Definition
1.Metal detectors
2.No fly zones over stadiums
3.Permanent barricades (bolsters)
4.Pat-down searches
5.Training security in biological and explosive device detection
Term
Stadium attack could result in how many more fatalities than the World trade center?
Definition
10-15
Term
What is event management? (9)
Definition
1. Facility's philosophy and mission
2. Recruiting and training staff/volunteers
3. Community and corporate partnerships
4. Event risk management plans
5. Guest management system
6. SWOT analysis
7. Facility objectives
8. Crowd management
9. Customer satisfaction
Term
Functional areas for planning events
Definition
recruiting staff/volunteers, community/corporate partnerships, event risk management, guest management
Term
What is SWOT Analysis and how is it applied to sport event/facility management?
Definition
SWOT- Strengths Weaknesses, Opportunities, Threats. It is applied through an analysis of past events and ways they can improve future events.
Term
The nexus of sport event and facility management (facility’s impact on the event)
Definition
planning and producing a sport event is a complex process, full of unforseen circumstances and constrained by a specific facilitiy's limitations.
Term
The event triangle (important stakeholders to consider)
Definition
1.participants, sponsors, and spectators
2.stakeholders needs, wants, desires
3.stakeholder service management
Term
Conceptual Planning (staffing the event), Operational Planning (Training staff, running the event, close out and reconciliation) (4)
Definition
1.Event staff planning process
2.Scope and responsibilities
3.Identify staff and volunteer needs
4.Recruit and train necessary staff (BFOQ)
Term
New facility construction- options for financing (4)
Definition
debt financing: loans, bonds; donations; government grants
Term
Eminent Domain laws
Definition
fifth amendment: permits the government to forcibly take land from private citizens, but it must provide adequate compensation.
Term
Land acquisition- options, benefits of using intermediaries
Definition
options: will have a set time period in which the potential purchaser may exercise the option to purchase the land at an agreed-upon price. If the potential purchaser cant acquire enough options, they can expire.
Term
Projecting revenues and expenses for sport events/facilities
Definition
the goal for facility managers are to generate revenues that exceed expenses by a targeted percentage so the facility can remain open and investors can earn profits. Financial losses for private businesses lead to bankruptcy and postential closure.
Term
Trends toward more luxury suites and club seats (benefits for the sport organization, benefits for the customer)
Definition
Luxury suites:
1.Private seating area
2.Personalization
3.Special amenities
4.Tickets for all events
Club seats:
1.More comfort
2.Waiter service
3.Video screens
4.Still part of the crowd
Term
Importance of concessions, Per cap analysis
Definition
Most important revenue source for many facilities. A per cap analysis divides the total concession sales by the number of attendees in order to determine the average attendee purchase.
Term
Sponsorship revenue for sport facilities
Definition
naming rights agreements generate millions of dollars per year
Term
Outsourcing
Definition
helps maximize every revenue source.
Typical outsourced areas are: parking servies, ticketing, concessions, and crowd management also sport organizations are utlizing external companies for sponsorship sales and executive hiring decisions.
Term
What is the Americans with Disabilities Act (ADA)?
Definition
a law that specifies what employers, government agencies, and managers of public facilities must do to ensure people with disabilities are not unfairly excluded from social life. Must provide reasonable accomodations for individuals with disabilities.
Term
What is meant by reasonable accommodations?
Definition
1.Seating requirements
2.Obstructions and sight lines
3.Ramps and entrances
Term
Section 504 of the Rehabilitation Act of 1973
Definition
no otherwise, qualified handicapped individual in the US...shall solely by reason of his handicap, be excluded from participation in, be denied benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.
Term
ADA Amendments Act of 2008-Definition of disability
Definition
1. a physical or mental impairment that substantially limits one or more major life activities of such individual
2. a record of such an impairment;
3. or being regarded as having such an impairment.
Term
Facilities exempt from ADA compliance
Definition
truly private-including religious-organizations. If a private organization conducts a public sport camp, the organization would still have to provide accommodation under ADA guidelines.
Term
Anderson v. Little League Baseball, Inc
Definition
The case that enacted a policy to prohibit wheelchair-bound coaches from coaching from the coach;s box, due to the potential of a collision between player and coach. Individuals with disabilities must be provided equal access to recreation facilities, programs, and services, unless such a participation poses a "direct threat" to healtha dn safety of others. The case shows that sport facility rules cannot be made arbitrarily.
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