Term
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Definition
| inflammation of the vans deferns and seminal vesicle |
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Term
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Definition
| destruction of sperm cells |
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Term
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Definition
transurethral resection of the prostate
A type of prostate surgery |
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Term
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Definition
| protrusion of an organ through the inguinal canal |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| excess secretion of semen |
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Term
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Definition
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Term
| benign prostatic hyperplasia |
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Definition
| enlargement of a prostate |
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Term
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Definition
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Term
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Definition
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Term
| A cut in the ductus deferens is what? |
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Definition
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Term
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Definition
| surgical fixation of the testis |
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Term
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Definition
| coiled tube on the testis that stores sperm cells |
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Term
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Definition
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Term
| Is the inguinal canal a tube that transports spermatozoa? |
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Definition
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Term
| What is the main androgen? |
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Definition
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Term
| What does the interstitial cells of the testes produce? |
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Definition
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Term
| The tip of the penis is enlarged to form what? |
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Definition
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Term
| Does the sudoriferous gland add secretions to semen? |
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Definition
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Term
| What are the sex cells called? |
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Definition
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Term
| What is the common name for the prepuce? |
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Definition
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Term
| What are the testes held in? |
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Definition
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Term
| What is LH called in males? |
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Definition
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Term
| The sex glands are called what? |
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Definition
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Term
| What are 4 techniques to trace a skip? |
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Definition
Cross check address
examine original registration form
fill out request for PO forwarding address
call phone number
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Term
| Name 4 solutions to resolve or avoid patient complaints and billing disputes. |
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Definition
patient education of payment policy
itemized statements
discuss copay
require payment at time of service (tos) |
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Term
| What are the 4 things to look for to recognize a patient that might not pay? |
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Definition
incomplete info
no business or home phone number
multiple address changes
questionable employment |
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Term
| Should you give patient information on the office collection policies and procedures? |
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Definition
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Term
| Should you refer an account to an outside agency when it is delinquent? |
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Definition
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Term
| Can a physician get information from a bureau to see how a patient pays? |
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Definition
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Term
| How much does a collection agency take of money that is collected? |
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Definition
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Term
| What should you do when you know a patient has received an insurance check? |
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Definition
| let them know you have the check, dont send anymore statements |
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Term
| What does fair debt collection practices do? |
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Definition
| Outlines the conditons under which these agencies may operate in an effort to prevent deception harrassment and other unfair debt collection practices. |
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Term
| What is statute of limitations? |
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Definition
| It sets a time frame in which money collected |
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Term
| Accounts receivable should not be more than three times a physicians total monthly charges. |
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Definition
| False- no more than 1-1/2 times |
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Term
| What are some reasons for non payment of an account? |
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Definition
No job
No money to pay doctor bills
Low income
Just dont pay |
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Term
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Definition
| protects wage earner from creditors |
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Term
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Definition
Reorganization of a business
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Term
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Definition
| Assets are liquidated and distributed |
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Term
| What should be avoided when you make telephone collection calls? |
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Definition
| Calls between 6:00am and 10:00pm |
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Term
| Should you give a time frame for a patient to respond to a collection letter? |
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Definition
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Term
| How long is an account past due before legal action is taken? |
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Definition
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Term
| Fair Credit Reporting Act |
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Definition
| A law that states that a patient has 60 days to complain about a billing error and that the creditor must acknowledge teh complaint within 30 days and resolve the error within 90 days |
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Term
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Definition
| A consumer protection act that applies to anyone that charges interest or agrees on payment of a bill in more than 4 installments |
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Term
| Equal Credit Opportunity Act |
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Definition
| Law states that a physician agrees to extend credit to one patient that they must extend to all |
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Term
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Definition
| Arranging accounts receivable by age from date of service |
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Term
| When is an account considered to be delinquent from non payment? |
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Definition
| 30 days after services rendered |
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Term
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Definition
| Collecting fees for services at the time service is rendered |
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Term
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Definition
| unpaid balances due from patients for services rendered |
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