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Speech, Final
study points for final
62
Communication
Undergraduate 2
05/17/2011

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Cards

Term
When giving a speech, the speaker...
Definition
encodes a message
Term
The speaker sends a message to the audience who...
Definition
decodes a message
Term
4 aspects of the decoding process
Definition
1. Hear the message
2. See the message
3. Interpret the message
4. Evaluate the message
Term
2 Ways the speaker presents their meaning to the audience
Definition
Verbal & Non-Verbal
Term
When a speaker doesn't receive feedback, it is called the __________ model of communication
Definition
linear model of communication
Term
When a speaker does receive feedback, it is called the __________ model of communication
Definition
transactional model of communication
Term
3 kinds of 'noise' or interference
Definition
1. external
2. internal
3. physiological
Term
Every communication event takes place within a particular _________
Definition
Environment or situation
Term
Listening is important because it conveys...
Definition
Care, respect, value
Term
To listen well, understand that listening is a...
Definition
giving activity
Term
To listen well, it takes...
Definition
empathy
Term
To listen well, we must...
Definition
SHOW it
Term
It is not easy to listen because we want to ________
Definition
interrupt
Term
It is not easy to listen because we are too _______
Definition
busy
Term
It is not easy to listen because we are not ________
Definition
interested
Term
It is not easy to listen because we ________
Definition
concentrate too much on appearance
Term
4 ways to improve listening
Definition
1. Use prompters (verbal and non verbal)
2. Ask questions
3. Provide paraphrasing (summarize what they've said so far if appropriate)
4. Don't interrupt
Term
3 types of speeches
Definition
1. Inform
2. Persuade
3. Specialty or commemorative
Term
The intro should consist of...
Definition
1. Attention getting statement (quote, statistic, short story)
2. Motive (why audience should care)
3. Credibility (why speaker knows what they're talking about)
4. A preview of their talking points
Term
The body of a speech should...
Definition
1. Have 2-5 main points
2. Have main points that are supported by evidence
3. Be organized in an order that makes sense
Term
In the conclusion of a speech, the speaker should...
Definition
1. Restate main points
2. End with an impact
Term
Presentational Skills are
(TEST QUESTION)
Definition
1. Enthusiasm & Appropriate emotion
2. Spontaneity - a real conversation
3. Sincerity - you care the audience is here
Term
Eye contact conveys _______
Definition
Sincerity
Term
The speaker should look at the audience _______% of the time
Definition
90-100%
Term
Throughout the speech, the speakers voice should...
Definition
1. Change in pitch
2. Change in volume
3. Change in rate
-Speaking a little faster than average conveys knowledge of the subject
Term
3 Words/ Appearance of persuasion
Definition
Evidence
Value
Policy
Term
How many sources needed for persuasive speech?
Definition
3
Term
How many evidence points needed for persuasive speech?
Definition
3
Term
where does evidence need to be used in persuasive speech?
Definition
Need Step
Satisfaction step
Term
Goal of a persuasive speech
Definition
Reach the target audience
get @ least 1 person to change
Term
A persuasive speech is...
Definition
a sincere attempt to get people to change
Term
name the main steps of a persuasive speech outline
Definition
I. Attention Step
II. Need step
III. Satisfaction/solution step
IV. Visualization step
V. Action Step
Term
In the need step, you're establishing...
Definition
the problem
Term
In the satisfaction step, you're establishing...
Definition
hope
Term
In the visualization step, you're establishing...
Definition
emotion
Term
persuasive speech sequence is named after
Definition
monroe
Term
The attention step's order, purpose & sub-step
Definition
1st step - attention getter
have an attention getter - Quote/question/story
Term
the need step's order, purpose and sub-steps
Definition
2nd step - statement of problem
A. State the need (1 sentence)
B. Illustrate the need (example of the problem)*EVIDENCE*
C. Show the ramifications of the need (build a case)*EVIDENCE*
D. point to the need (how it can affect us)
Term
the satisfaction step's order, purpose & sub steps
Definition
3rd step - the solution
A. state the solution (1 sentence)
B. Explain the solution (CLEAR, CONCISE & HONEST)
C. Demonstrate the workability of solution (theoretical or practical) *EVIDENCE*
D. Meet objections to solution (2-3 arguments, recognize concerns and give reasons why solution is better) *EVIDENCE*
Term
the visualization step's order, purpose & sub steps
Definition
4th step - to convey emotion
A. project solution and problem into the future (create scenario and solve w/solution)
1.Show negative effects w/o solution
2.Show positive effects w/ solution
Term
action step's order, purpose & sub steps
Definition
5th step - put solution into action
A. Summarize need & solution
B. provide specific action to be taken (get audience to do something - must be simple & easy)
C. Declare personal intent to take action
D. End w/ an impacting technique (question/quote/story)
Term
after the speech what should you do
Definition
hand out literature, pamphlets, stickers, buttons relating to solution
Term
A target audience is...
Definition
people with open minds
who are sitting on the fence
who don't know anything about the topic
Term
Aristotle's points of persuasion
Definition
Logos
Pathos
Ethos
Term
Definition of Logos
Definition
Logic
Term
Definition of Pathos
Definition
Emotion
a logical response to emotion is SINCERITY & CONVICTION
Term
SINCERITY & CONVICTION
Definition
the greatest sources of emotional power
Term
Definition of Ethos
Definition
Credibility
Term
How to establish credibility
Definition
Provide sources & cite evidence
Term
3 kinds of credibility
Definition
Initial credibility
Derived credibility
terminal credibility
Term
definition of Initial credibility
Definition
how the speaker is perceived before the speech
Term
Derived credibility
Definition
how the speaker is perceived during the speech
Term
Terminal credibility
Definition
how the speaker is perceived after the speech (initial + derived)
Term
6 principles of Being a Small Group Participant
Definition
1. Build Cohesiveness
2. Balance Direction
3. Equal amount of speaking & listening
4. Focused energy
5. Participant Observer
6. Everyone feels a sense of responsibility
Term
Why do we use small groups?
Definition
because they're safe
Term
Correct amount of people for a group
Definition
3-12 people
Term
Best amount of people for a small group
Definition
5-7 people
Term
What a facilitator does
Definition
makes sure everyone participates
keeps groups moving along
Term
A preparation outline
Definition
outline with full sentences
Term
Brief Outline
Definition
outline with only key words and phrases
Term
who is easiest to respect
Definition
Yourself or people like yourself
Term
who is the most difficult to respect
Definition
people different than you
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