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Speech for business professionals
Test 2
31
Communication
Undergraduate 2
11/21/2010

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Term
Why study delivery?
Definition
it makes a difference
helps us understand accidental communication
enhances audiences understanding
impact of audiences attitude change
enhances the speaker image to audience
Term
The effect of delivery on attitude change: good delivery itself doesn't mean the audience will agree with speaker
Definition
poor content/poor delivery: no effect on audience
poor content/good delivery: no effect on audience
Good content/poor delivery: no effect on audience
Good content/good delivery: significant effect on audience attitude change
Term
Good delivery: cant be defined only described
Definition
1) naturalness: that which isn't mechanical
2) good conversational quality: revealing thoughts at moment of utterance, focus on ideas rather than words, desire to communicate, eye contact, enthusiasm
Term
4 elements of good delivery
Definition
1) eye contact- allows you to get feedback from audience
2)effective use of voice- volume, rate, articulation, pitch, fluency, use of pause
3)effective use of bodily action- avoid extremes, posture, movement, gestures, facials
4)Variety- variety in every aspect: voice , speed, movement, gesture
Term
Primary element necessary in establishing good delivery
Definition
to get the attitude of speaker focused on the audience
Term
6 points to William James theory of persuasion
Definition
1)show significance of proposal to audience
2)shock the audience
3)make use of conflict
4)arouse curiosity
5)make speech easy to follow
6)use variety
Term
8 tests to determine validity of evidence
Definition
1)enough evidence to support claim?
2)is evidence clear?
3)is source reliable?
4)is source of evidence competent?
5)is source unprejudiced?
6)is it statistically sound?
7)does evidence prove claim?
8)is evidence current?
Term
causal reasoning definition
Definition
a certain force capable of producing something else
Term
causal reasoning 4 tests of validity
Definition
is cause relevant to effect?
is this the distinguishing causal factor?
is there reasonable profitability that no other desirable effect will occur?
is there a counteracting cause?
Term
reasoning by example definition
Definition
making a series of specific cases and from those making a conclusion
Term
reasoning by example 4 tests of validity
Definition
enough examples to prove claim?
typical examples
negative examples are noncritical
do examples cover a critical period of time
Term
accidental communication
Definition
when the tone or bodily actions says something different than the message
Term
Logos
Definition
logical proof
use of evidence and reasoning to convince audienve
Term
Pathos
Definition
emotional proof
when we get teh audience to identify with what were talking about
proof to the heart
Term
ethos
Definition
ethical proof
character of the speaker as perceived by the audience
Term
rhetoric
Definition
process of observing/discovering all available means of persuasion and choosing one
Term
reasoning by sign
Definition
inferring relationships between 2 variables, then arguing that the 2 are so intergrated that the presence of one indicates the presence/absence of the other
Term
reasoning
Definition
the process of inferring conclusions from premises
Term
evidence
Definition
anything that generates proof in the mind of the audience
Term
reasoning by analogy
Definition
comparing in which we compare 2 similar things arguing that that which is true in one case can also be true in the other
Term
inductive reasoning
Definition
begins with specific and moves toward general
Term
deductive reasoning
Definition
begins with generalization and moves towards specific
Term
Rhetoric by aristotle
Definition
first full systematic detailed analysis of the process of communication
Term
syllogism
Definition
systematic arrangement of arguments
1. major- statement of generalization
2. minor- statement of specific instance
3. conclusion
Term
rhetorical syllogism
Definition
enthymeme- deals with probability rather than certainty
Term
3 components of ethos
Definition
competence- area specific authority
integrity
goodwill
Term
3 sources of ethos
Definition
what audience knows of speaker beforehand
what audience learns of speaker during speech
does audience agree with claim
Term
concept of choice
Definition
we make a choice in everything we say and do
Term
concept of change
Definition
perceptions change all the time
Term
concept of perception
Definition
people are not evaluating your actual character but their perception of your character
Term
evaluating the audience
Definition
age, sex, political affiliation, economic background, religious background, special interests, and occupation
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