Term
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Definition
| Words that have a special meaning to the listerner that distract them from listening |
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Term
| Low-Context communication is. . . |
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Definition
| when the meaning of something is not as reliant on context so the communicator has to communicate more directly. |
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Term
| What does MYGLO refer to? |
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Definition
My Eyes Glaze Over
during a speech |
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Term
| The Connotative meaning of a word is... |
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Definition
| The personal emotions and feelings a word has for a person. |
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Term
| What is the speech-thought differential? |
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Definition
| The fact that we think faster than someone else speaks, so our minds often wander. |
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Term
| What does the fact that communication is unrepeatable and irreversible mean? |
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Definition
| People and their environments are always changing so you can't say the same thing twice and have it mean the same thing, and you can't say something and take it back. |
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Term
| What influences our self concept? |
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Definition
- The messages we get from others
- How we see ourselves
- Cultural influences
- How we compare ourselves to others
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Term
| What influences the meaning of a word? |
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Definition
- Where we say it
- Who we say it too
- How we say it (paralanguage)
- The relationship we have with that person
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Term
| What are the 7 elements of communication? |
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Definition
- Senders/Receivers
- Messages (verbal and nonverbal)
- Channels (what we use to communicate)
- Noise (internal or external distractions to the communication process)
- Feedback (the verbal or nonverbal response of the person we are communicating with)
- Context (were we are, the role we are playing, our history with someone, our culture)
- Effect (the emotional, mental or physical outcome of communication)
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Term
| What three needs increase our desire for interpersonal relationships? |
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Definition
- Control (the ability to influence others)
- Inclusion (being involved or connected with others)
- Affection (receiving warm and tenderness from others)
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Term
| What does a disclaimer do? |
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Definition
| A disclaimer diminishes (or weakens) the impact of our words. |
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Term
| What is the Sapir-Whorf hypothesis? |
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Definition
The belief that our langage (or the words we use) influcence how we think (or our thinking patterns).
Remember the rainbow example. |
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Term
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Definition
| The unified system of symbols that permits a sharing of meaning. |
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Term
| What is the purpose of an informative speech? |
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Definition
| To provide information, update knowledge, increase understanding. |
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Term
| What is the purpose of a persuasive speech? |
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Definition
| To influence or change the attitudes, beliefs, values or behavior of an audience. |
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Term
| Who are monopolistic listeners? |
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Definition
| Listeners that only want you to listen to them. |
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Term
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Definition
| The public image of ourselves that we present to others. |
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Term
| What is civil inattention? |
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Definition
| When we politely ignore others. |
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Term
| What is the difference between hearing and listening? |
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Definition
Hearing is the physiological process by which we take in stimuli.
Listening is the deliberate (or purposeful) process thorough which make sense of what we hear. |
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Term
| What are the three types of propositions in a persuasive speech? |
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Definition
- A proposition of fact (Is it true or false?)
- A proposition of value (Is it good or bad?)
- A proposition of policy (What action SHOULD be taken?)
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Term
| What are the five steps of Monroes Motivated Sequence? |
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Definition
- Attention (Why we should care?)
- Dissatisfy/Need (What is the problem?)
- Satisfafction/Soltuion (How do we solve?)
- Visualization (What are the benefits?)
- Action (Conclude by telling your audience what they should do)
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Term
| What is Group communication? |
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Definition
| A collection of individuals who are connected to one another by some common purpose. |
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Term
| The Denotative meaning of a word is . . . |
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Definition
| the words dictionary definition. |
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Term
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Definition
| The group's expectation of how other group members will behave, think, and participate. |
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Term
| The three major parts of a speach are? |
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Definition
- The Introduction
- The Body
- The Conclusion
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Term
| When analyzing your audience, you should consider: |
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Definition
- The audiences' background, gender, age, jobs, and/or education.
- The audiences' knowledge level on your topic.
- The audiences' intetrest in your topic.
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Term
| Define Ethos, Pathos and Logos. |
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Definition
Ethos = Credibility
Pathos = Emotional Appeals
Logos = Appeals using logic or reasoning. |
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Term
| When evalutating supporting material for a speech, you should consider: |
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Definition
Recency
Accuracy
Reliability |
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Term
| Explain the nature of the information in each of Johari's window panes. |
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Definition
Open = info. known to both us and another person.
Closed = info. known to us but NOT the other person.
Blind = info. known to the other person by NOT us.
Unknown = info. NOT known to us OR the other person. |
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Term
| When there is an inconcsistency between verbal and nonverbal messages, you should... |
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Definition
| pay greater attention to the nonverbal message. |
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Term
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Definition
| Statements that tie one point to another to help listeners follow a speaker's ideas. |
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Term
|
Definition
- Use eye contact
- Attend to both verbal and nonverbal behavior
- Give verbal and nonverbal feedback
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Term
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Definition
| The tendency to view others and their behaviors based on your belief in the superiority of your culture. |
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Term
| What are the five stages of coming together in a relationship? |
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Definition
- Initiating
- Experimenting
- Intensifying
- Integrating
- Bonding
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Term
| What are the five stages of coming apart in a relationship? |
|
Definition
- Differentiating
- Circumscribing
- Stagnating
- Avoiding
- Terminating
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Term
|
Definition
| The process of revealing to another person information about the self that this person would not otherwise know. |
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Term
| Authoritarian (or autocratic) Leaders are |
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Definition
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|
Term
| Laissez-faire Leaders are . . . |
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Definition
|
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Term
|
Definition
| allow all points of view to be heard and let group members participate in the decision making process. |
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Term
|
Definition
- Setting an agenda
- Taking Notes
- Gathering Information
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Term
| Maintenance Roles include: |
|
Definition
-
Seeking Compromise
-
Encouraging Others
-
Creating Harmony
-
Building Cohesiveness
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Term
| This conflict strategy is used when you have a high concern for yourself and a low concern for the other: |
|
Definition
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Term
| This conflict strategy is used when you have a high concern for the other person and a low concern for the outcome. |
|
Definition
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|
Term
| This conflict strategy is used when you have a low concern for the other person and a low concern for the outcome. |
|
Definition
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|
Term
| This conflict strategy is used when you have a moderate concern for the other person and a moderate concern for the outcome. |
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Definition
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Term
| This conflict strategy is used when you have a high concern for the other person and a high concern for the outcome. |
|
Definition
| Collaboration or Problem-Solving. |
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Term
|
Definition
|
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Term
|
Definition
| a manuscript speech committed to memory. |
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Term
|
Definition
| a speech delivered spontaneiously, or on the spur of the moment. |
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Term
| An extemporaneous speech is: |
|
Definition
| a speech that is researched, outlines, and delivered conversationally |
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Term
| According to Social Penetration Theory, Depth refers to |
|
Definition
| how central a topic is to your self concept. |
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Term
| According to Social Penetration Theory, Breadth refers to |
|
Definition
| The number of topics you discuss with another person. |
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Term
| Social Penetration theory states that: |
|
Definition
| our relationships begin with relatively narrow breadth and shallow depth and develop over time. |
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Term
| Cost-Benefit/Social Exchange Theory says that: |
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Definition
| We work to maintain a relatinoship as long as the beneftis we receive outweigh the costs. |
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Term
| According to Cost-Benefit/Social Exchange theory, comparison level is: |
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Definition
| an expectation of the kinds of rewards we believe we ought to get from a relationship. |
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Term
| According to Cost-Benefit/Social Exchange theory, comparison level for alternatives is: |
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Definition
| the comparing of rewards derived from a current relationship with ones we expect to get from an alternative relationship. |
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Term
| The Dialetical Tension of Connection vs. Autonomy refers to: |
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Definition
| our attempts to balance a need for independence with a need for intimacy/connection. |
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Term
| The Dialectical Tention of Predictablity versus Novelty refers to: |
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Definition
| our need to balance our desire for spontaneity/excitement with are need for stability/routine. |
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Term
| The Dialectical Tention of Openness versus Privacy refers to: |
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Definition
| our need to balance our desire for self-disclosure with our desire for privacy/silence. |
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Term
| What is the difference between lying by omission verus lying by commission? |
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Definition
| Lying by ommision is when you purposefully withold information, while lying by commission is when you knowingly give false info. |
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Term
| What are the 5 compenents of emotional intelligence? |
|
Definition
1. Motivating oneself
2. Controling impulses
3. Regulate/Recognize ones mood
4. Empathize
5. Hope |
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Term
| 5 reasons we may want to be in a relationship: |
|
Definition
- Physical Attractiveness
- Proximity (being around someone a lot)
- Reinforcement (feeling rewarded by someone)
- Similarity (similar interests, beliefs, values)
- Complentarity (opposites attract)
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Term
|
Definition
| the hesitation to display one's feeling and thoughts. |
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Term
|
Definition
| the expressing of one's own thoughts and feelings at another's expense. |
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Term
|
Definition
| the expressing of one's thoughts and feelings while displaying respect for the thoughts and feelings of others. |
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Term
|
Definition
| involves moving from the general to the specific. |
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Term
|
Definition
| involves moving from specific evidence to a general conclusion. |
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Term
| Causal Reasoing involves: |
|
Definition
| speculation about the reasons for and the effects of events. |
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Term
| Reasoning from Analogy is: |
|
Definition
|
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Term
|
Definition
| a logical fallacy the involves name-calling to distract from the merits of the arguement. |
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Term
|
Definition
| a logical fallacy that involves distraction by having the receiver focus on an irrelevant issue. |
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Term
| False Division (or Dilema) is: |
|
Definition
| A logical fallacy that involves the polarization of options when, in fact, many options exist. |
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Term
| Post Hoc, Erto Propter Hoc is |
|
Definition
| A logical fallacy that involves a false cause. |
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Term
| Argumentum Ad Populum (Banwagon Appeal) |
|
Definition
| A logical fallacy that appeals to the popularity of an idea. |
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Term
| Arguentum Ad Verecudiam (Appeal to Authority) |
|
Definition
| A logical fallacy that involves using the testimony of someone who is not an expert on your subject. |
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