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1) Communication is a transactional process. (continnious and never changing; not linear; everyone is a communicator) 2) Every message has both content and relationship message. (literal meaning of communication vs. how you say things.) 3) Communication is complicated (perception of messages are different) 4) Communication is inevitable, irreversible, and unrepeatable (comm. is never going to be the same twice; always going to participate in it) |
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| Communication is about constantly sending and recieving messages, verbal and non verbal. It is not a one way street or one at a time (linear). |
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communication with others. It is debatable about how many people it takes or what the conversation is about. How well you know that person vs. how many people are involved. |
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communication with yourself. thinking. internal convo |
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| small group communication |
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need to have at least 3 people that are using messages to generate meaning. -interdependence: someone's actions affects others -common purpose: working together to achieve a goal |
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| process of of source adapting a message to an audience in an attempt to achieve maximum understanding. |
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| using messages to generate messages in a mediated system (ex: radio, tv, journalism, broadcasting.) between a source and a large number of unseen recievers. |
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AKA: relationship-oriented groups. meet a need of being a part of something and have affection (ex: family) (usually long term) |
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| AKA: task groups, there to complete a task (more likely short-term) |
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| evolve out of a hierarchy where individuals are appointed as members of the group. (ex:being asked to serve a student govt. advisory board) |
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| the results of environmental conditions leading to the formation of a cohesive group of individuals. (ex: group of friends who meet at college) |
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| democratic leadership style |
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encourgae everyone to participate. does not impose tasks. listens to opinions in order to come to a conclusion. down side: may take a lot of time. |
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relaxed. lets group set their own goals. take almost no initiative for structuring a group discussion. |
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maintain strict control. directive. assigns tasks. excercise general control. |
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| contingency leadership approach |
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| assume that effective leaders must adapt their leadership style to the situation. |
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| distributed leadership approach |
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leadership is the property of the group, not of one individual. all members of a group aare responsible for effective group leadership. |
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| assigned role based on an individual's position or title with in a group. (ex: treasurer) |
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AKA: behavioral role. a role developed spontaneously within a group. |
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| behaviors that are directly relevant to the group's task and that affect the group's productivity. |
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| behaviors that focus on the interpersonal relationships amoung members. |
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| behaviors that serve the needs of the individual at the expense of the group. |
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| an unintended outcome of cohesion there the desire for agreement takes precedence over critical analysis and discussion. |
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| How does groupthink happen? |
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it happens when a group is being overly cohesion and focuses their engergy on agreeing and cohesion, and not thinking about analysis or critical thinking. A way to stop group think is to express countering viewpoints and provide a reality check. |
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| What is the impact diversity on culture? |
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| Groups may differ based on visible characteristics such as gender or ethnicity. Different members of the group can have different values, attitudes, and persepcives. |
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| informl rules for interaction that will eventually guide the members' behaviors. |
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| Ahve an appropriate discussion question, have discussion of the criteria the group will use to judge potential solutions, identify alternatives, and evaluate alternatives. |
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| the socially negotiated system of rules the guide the group behavior. |
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| groups of people who have an interest in the actions of an organization. |
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