Term
| Who is charged with the general administration and operation of the communication service? |
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Definition
| Command Supervisor (Partin) |
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Term
| Who is charged with the maintenance of all licenses/permits associated with the radio dispatch operation as well as oversight authority for the federal rules that may be applicable? |
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Definition
| Command Supervisor (Partin) |
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Term
| Who is charged with the responsibility of oversight and compliance with the formal agreements made by this department in connection with the "911" system? |
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Definition
| Communications Supervisor (Willis) |
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Term
| Who is charged with the oversight of the functional operations of official policy communication via FAX? |
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Definition
| Communications Supervisor (Willis) |
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Term
| Who is charged with the general administration and oversight of TLETS and NCIC-TCIC. |
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Definition
| Command Supervisor (Partin) |
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Term
| Who is responsible for supervising and limiting unauthorized access to TLETS and NCIC? |
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Definition
| All eimployees who have authoirzed access |
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Term
| Who is subject to "shift-work" |
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Definition
| All communications employees, except the communications supervisor. |
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Term
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Definition
| 0. Traffic Stop, 1. In progress crimes for immidiate response, 2. In progress crimes for as soon as possible response, 3. Lower priority, 4. Lowest Priority |
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Term
| Provide 1 example for each prioity call type. |
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Definition
| 0. Traffic Stop. 1. Physical Disturbance, in progress. 2. Verbal Disturbance, in progress. 3. stranded motorist. 4. parking violation |
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Term
| Who will perform weekly audits of entries, removals and / or filed by telecommunication operators. |
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Definition
| Communications Supervisor (Willis).. Also known as the Communications Sergeant |
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Term
| How many times should the phone ring at a maximum? |
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Definition
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Term
| Provide an example of how all non-emergency PD phone lines should be answered. |
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Definition
| Leander Police Department, This is Carlos. |
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Term
| What is the public number for our police department, to inlcude the fax machine. |
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Definition
| 512-528-2800 and 512-528-2801 |
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Term
| What items are required when recrodeing a call for service (CFS) in the CAD system? |
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Definition
| 1. Date / Time, 2. Name/Phone/Address, 3. Type of Incident, 4. Location, 5. Officers and Dispatch Time, 6. Arrival Time, 7. Status of Incident |
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Term
| What basic information do you need an a CFS? |
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Definition
| Who, What, Where, When, and Dispatch units. |
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Term
| True or False. For priority 1 calls, a unit can be dispatched with just the address. |
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Definition
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Term
| What supplimental information, can you ask the caller to better prepare the officers before their arrival? |
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Definition
| Physical description, clothing, vehicle info, direction of travel, weapons, alcohol / drugs, etc |
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Term
| True or False. TCOs should always advise the caller of the agency's response? |
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Definition
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Term
| True or False. Only priority calls require a calls for service to be generated. |
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Definition
| FALSE, All complaints or concerns called in by the general public or patrol / animal control officer will need a CFS generated. |
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Term
| If an officer is on a follow up call and asks you to "link" his call to a certain case number. How do you do that? |
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Definition
| You can only "link" case numbers by adding it to the notes section fo the follow up call. Do not generate a new case #. |
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Term
| What are the required items for the CFS for a repossesion? |
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Definition
| 1. Date, 2. Address, 3. Vehicle make/model and color, 4. Vehicle LP, 5. Registered Owner, 6. Reason for repo, 7. Wrecker Name and Contact Number. ** Add info to Log |
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Term
| What is the first thing you do when you are given a protection order? |
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Definition
| Check to make sure it was entered into TLETS, add the date, time and your initials to the left corner. |
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