Term
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Definition
• Broker
• Case manager/ Coordinator
• Mediator/Arbitrator
• Counselor
• Educator/Disseminator of Information
• Advocate
• Facilitator |
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Term
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Definition
| The Social Worker introduces the Client to the needed resources |
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Term
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Definition
| The social worker assumes primary responsibility for assessing the needs of a client and arranges and coordinates the delivery of essential goods and services provided by other resources. |
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Term
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Definition
| The social worker takes a neutral stance between two systems in order to help resolve conflict and to help establish better communications flow. |
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Term
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Definition
| The social worker helps improve client functioning by helping the client gain insights into feelings, change behaviors and acquire problem-solving skills. |
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Term
| Educator/Disseminator of Information |
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Definition
| The social worker provides essential information to individuals, conjoint, groups or makes educational presentations to clients on an issue. |
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Term
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Definition
| The social worker champions the rights of clients through empowerment or direct intervention to fight for a cause or remedy a social situation through social action. |
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Term
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Definition
| The social worker leads and directs a group, such as a rape survivors’ recovery group |
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Term
| Social Work Skills and Attending Behaviors |
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Definition
• Closed-Ended Question
• Open-Ended Questions
• Seeking Clarification
• Paraphrasing
• Interpretation
• Confrontation
• Summarization |
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Term
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Definition
| This is the questioning skill that enables the social worker to check details and specifics of the client’s narrative for accuracy. |
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Term
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Definition
| This is the skill of asking relevant, purposeful and insightful questions that gives the client the opportunity to discuss important aspects of the problem in depth. |
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Term
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Definition
| This is a skill that allows the social worker to identify what a client is thinking, feeling, and experiencing. |
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Term
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Definition
| This skill focuses on the content of a client’s message. It is used to confirm the meaning a client has attached to a message conveyed throughout an interview. |
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Term
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Definition
| This is a skill employed by the social worker to go beyond the client’s stated problem and begins to find a deeper meaning. |
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Term
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Definition
| this is a skill a social worker uses to address a discrepancy in a client’s message. |
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Term
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Definition
| This is the skill used by the social worker to pull together relevant subjects into a composite response by including the feeling(s) and content of the client’s message. |
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Term
| Three levels of Social Work Practice |
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Definition
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Term
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Definition
| This is direct social work practice with individual. It encompasses the individual’s past history, experiences, unique personality, and accessibility to resources. |
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Term
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Definition
| This involves working with small groups, such as the family or a support group. Such small groups strongly influence and are influenced by their individual members |
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Term
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Definition
| This is the large group, such as societal institutions of work, schools, and the church. |
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