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| sell goods and services directly at their place of business. |
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| sell goods and services in different ways and from different locations. |
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| is a form of selling that involves the seller phoning you to promote the purchase of goods and services. |
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| refers to shopping on television. |
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| refers to buying and selling goods and services online. |
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| are nonretail associations owned and operated by a group of members for their own benefit rather than for profit. |
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| Is a paid message touting the attributes of something in order to convince consumers to buy it. |
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| guarantees that a product will meet certain performance and quality standards. |
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| Must provide free repair or replacement of defective products or parts, repair or replacement within a reasonable time, no unreasonable demands on the customer as a condition of receiving repairs or replacement, replacement if a number of attempts at repair fails, and transfer of coverage to a new owner if the product changes hands during the warranty period. |
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| provides service, repairs, and replacements only under certain conditions. |
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| Means that a product is what it is called and does what it names implies. |
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| Means that a product must be fit for any performance or purpose promised by the seller. |
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| is the process of gathering information about products and services to find the best quality or usefulness at the best price. |
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| a contact that provides for the servicing of a product, if needed, during the term of the contract. |
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| requests service and describes the work that wil be performed. |
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| Obtains goods from wholesalers to sell to consumers |
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| Obtains goods from suppliers to sell to retailers |
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Definition
| Sells a variety of goods and services in a single store |
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Term
| warehouse club and super store |
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Definition
| Offers price advantages and wide product selection to its members |
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| Sells certain lines of merchandise at below-average prices |
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| Sells used merchandise at reduced prices |
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| The quality of being frugal, using resources wisely |
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| Sell goods and services for specialized purposes |
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| Salesperson comes to home, either by invitation or not |
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| Shopper calls on telephone to buy goods listed in a catalog |
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Definition
| Seller calls on telephone to sell goods or services |
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Definition
| Shopping in response to ads on television |
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| Buying goods and services on the Internet, including Internet auctions |
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| Being able to depend on a person or business to back up their claims |
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| Special consumer features offered by a store or other seller |
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| Buying on the spur of the moment, without planning |
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| A guarantee that a product will perform up to specified standards; four types are implied, written, full, and limited warranties |
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| A total expected cost, in writing, for performing a service |
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| Gives authority to a service provider to perform services |
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| Legally binding papers signed by all parties in an agreement |
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Definition
| Guarantees certain quality standards of performance |
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