1. Setting Expectations
1. Identify Tracking methods
2. Agree on when you will review progress
2. Ongoing Tracking and Feedback 
3. Reviewing Progress

1. Understanding
1. Specific outcomes
2. How measured
3. Time frame or performance and measurement
2. Alignment
1. How performance links to group objectives
2. Required behaviors
3. Agreement
1. Attainable
2. Clear expectations
3. Can measure progress

Criteria for Well Written Objectives

SMART

SMART

• S   Specific
• M   Measureable
• A    Attainable
• R    Relevant
• T    Time Bound

Personal     To be understood and involved

Use Key principals

• Esteem
• Empathy
• Involvement
• Share
• Support

Practical     To reach a productive outcome

• Open with purpose and importance
• Clarify the proposed expectation  
• Develop by discussing
• Agree on each expectation
• Close by summarizing

Esteem

• Express confidence in future achievements
• Acknowledge preparation and participation
• Encourage innovative thinking

Empathy

• Clarify and address concerns and issues
• Withhold Judgement

Ask for Help and Encourage Involvement

• Balance telling and seeking
• Give peoepl a say in the action
• Encourage others to prepare

Share Thoughts Feelings and Rationale to build Trust

• Make links to the bigger Picture
• Share concerns now
• Use good judgement

Provide Support without removing responsibility

• Prompt their thinking
• Make commitments you can keep
• Strive for Just Right

• Use what you have
• Find one that is accurate and Easy
• Tailor the frequency to fit the situation
• Establish checkpoints
• Promote Ownership