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Segmenting and Targeting Markets
Chapter 8
18
Marketing
Undergraduate 4
03/27/2012

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Term
People or organizations with needs or wants and the ability and willingness to buy
Definition
Market
Term
a subgroup of people or organizations sharing one or more characteristics that cause them to have similar product need
Definition
Market Segment
Term
the process of dividing a market into meaningful, relatively similar, and identifiable segments or groups
Definition
Market Segmentation
Term
a series of stages determined by a combination of age, marital status, and the presence or absence of children, part of demographic segmentation
Definition
Family life cycle
Term
market segmentation on the basis of personality, motives, lifestyles, and geodemographics
Definition
Psychographic Segmentation
Term
segmenting potential customers into neighborhood lifestyle categories, part of psychographic segmentation
Definition
Geodemographic Segmentation
Term
the process of grouping customers into market segments according to the benefits they seek from the product
Definition
Benefit Segmentation
Term
dividing a market by the amount of product bought or consumed
Definition
Usage-rate segmentation
Term
business customers who place an order with the first familiar
supplier to satisfy product and delivery requirements, focus on one buyer and sell to that entity
Definition
Satisficers
Term
business customers who consider numerous suppliers (both familiar and unfamiliar), solicit bids, and study all proposals carefully before selecting one
Definition
Optimizers
Term
a marketing approach that views the market as one big market with no individual segments and thus uses a single marketing mix
Definition
Undifferentiated marketing strategy
Term
a strategy used to select one segment of a market for targeting marketing effort
Definition
Concentrated marketing strategy
Term
One segment of the market
Definition
Niche
Term
a strategy that chooses two or more well- defined market segments and develops a distinct marketing mix for each
Definition
Multisegment targeting strategy
Term
a situation that occurs when sales of a new product cut into sales of a firm’s existing products
Definition
Cannibalization
Term
an individualized marketing method that utilizes customer information to build long-term, personalized, and profitable relationships with each customer
Definition
One-to one marketing
Term
developing a specific marketing mix to influence potential
customers’ overall perception of a brand, product line, or organization in general
Definition
Positioning
Term
the place a product, brand, or group of products occupies in consumers’ minds relative to competing offerings
Definition
Position
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