Name three benefits of the cloud computing model.

a.   Faster to get up and running

b.      Less expensive to run

c.       Pay as you go

d.      Real-time

e.      Multi-tenant

f.        Automatic updates

1.       Salesforce for Outlook is which type of client?

a.       API (Application Program Interface)

1.       Is identity confirmation necessary if a user’s IP address is known and a browser cookie exists?

a.       No

  Opportunities and quotes are a part of which cloud?

 Sales Cloud

1.       Applications are built on which platform?

a.       Force.com

1.       What is a trusted IP Range?

a.       Allows access without a cookie/verification code

1.       To which email address does salesforce.com send an activation message?

a.       The email in the user record

1.       Name three fields not supported by inline editing.

a.       Read Only

b.      Formula

c.       System fields (createdby, lastmodifiedby, etc.)

1.       Which features do not support inline editing?

a.       Related Lists

b.      Report Results

c.       Search Results

d.      Accessibility Mode

e.      Detail page fields on documents

f.        Detail page fields on Forecasts

1.       How would an administrator modify which fields appear on a lookup hover?

a.       Mini page layouts

1.       True or False:  Some end users can display different field on search results from other end users.

a.       True – end users can customize their search results

1.       True or False: Your logo must first be uploaded into the documents tab to be included in a branded meeting request.

a.       True

a.       True

1.       Name three settings on the Company Information page that administrators can edit.

a.   Company Name

b.      Locale

c.       Time Zone

1.       If user currency overrides org currency, then which currency overrides user currency?

a.    

1.       If you defined a custom fiscal year structure, and then your company decided to use the Gregorian calendar for fiscal purposes, could you return to the standard fiscal year calendar?

1.       Which is not a standard profile?

Marketing User – Standard User permissions and can import leads for the organization

System Administrator –‘Super User’ can customize and administer the application

Solution Manager – Standard User permissions and can manage published solutions and can manage solution categories

Read Only – Can only view records

X Sales User – Can create, edit and delete sales opportunities.

Contract Manager – Standard User Permissions and can edit, approve, activate and delete contracts

Standard User – Can view, edit and delete their own records

1.       Where would you make a field required?

1.       How many fields (columns) can be displayed on a Customizable Related List?

1.       True or False: A checkbox can be a controlling field in a field dependency?