Term
Share assignment-related information only on a confidential and “as-needed” basis (e.g.,
supervisors, interpreter team members, members of the educational team, hiring entities). |
|
Definition
|
|
Term
Manage data, invoices, records, or other situational or consumer-specific information in a
manner consistent with maintaining consumer confidentiality (e.g., shredding, locked files). |
|
Definition
|
|
Term
Inform consumers when federal or state mandates require disclosure of confidential
information. |
|
Definition
|
|
Term
Provide service delivery regardless of race, color, national origin, gender, religion, age, disability,
sexual orientation, or any other factor. |
|
Definition
|
|
Term
Assess consumer needs and the interpreting situation before and during the assignment and
make adjustments as needed. |
|
Definition
|
|
Term
Render the message faithfully by conveying the content and spirit of what is being communicated,
using language most readily understood by consumers, and correcting errors discreetly
and expeditiously. |
|
Definition
|
|
Term
Request support (e.g., certified deaf interpreters, team members, language facilitators) when
needed to fully convey the message or to address exceptional communication challenges (e.g.
cognitive disabilities, foreign sign language, emerging language ability, or lack of formal
instruction or language). |
|
Definition
|
|
Term
| Refrain from providing counsel, advice, or personal opinions. |
|
Definition
|
|
Term
Judiciously provide information or referral regarding available interpreting or community
resources without infringing upon consumers’ rights. |
|
Definition
|
|
Term
Consult with appropriate persons regarding the interpreting situation to determine issues such
as placement and adaptations necessary to interpret effectively. |
|
Definition
|
|
Term
Decline assignments or withdraw from the interpreting profession when not competent due to
physical, mental, or emotional factors. |
|
Definition
|
|
Term
Avoid performing dual or conflicting roles in interdisciplinary (e.g. educational or mental
health teams) or other settings. |
|
Definition
|
|
Term
Comply with established workplace codes of conduct, notify appropriate personnel if there is a
conflict with this Code of Professional Conduct, and actively seek resolution where warranted. |
|
Definition
|
|
Term
| Conduct and present themselves in an unobtrusive manner and exercise care in choice of attire. |
|
Definition
|
|
Term
| Refrain from the use of mind-altering substances before or during the performance of duties. |
|
Definition
|
|
Term
| Disclose to parties involved any actual or perceived conflicts of interest. |
|
Definition
|
|
Term
Avoid actual or perceived conflicts of interest that might cause harm or interfere with the
effectiveness of interpreting services. |
|
Definition
|
|
Term
Refrain from using confidential interpreted information for personal, monetary, or professional
gain. |
|
Definition
|
|
Term
Refrain from using confidential interpreted information for the benefit of personal or professional
affiliations or entities. |
|
Definition
|
|
Term
Consider consumer requests or needs regarding language preferences, and render the message
accordingly (interpreted or transliterated). |
|
Definition
|
|
Term
| Approach consumers with a professional demeanor at all times. |
|
Definition
|
|
Term
| Obtain the consent of consumers before bringing an intern to an assignment. |
|
Definition
|
|
Term
Facilitate communication access and equality, and support the full interaction and independence
of consumers. |
|
Definition
|
|
Term
| Maintain civility toward colleagues, interns, and students. |
|
Definition
|
|
Term
Work cooperatively with team members through consultation before assignments regarding
logistics, providing professional and courteous assistance when asked and monitoring the
accuracy of the message while functioning in the role of the support interpreter. |
|
Definition
|
|
Term
Approach colleagues privately to discuss and resolve breaches of ethical or professional
conduct through standard conflict resolution methods; file a formal grievance only after
such attempts have been unsuccessful or the breaches are harmful or habitual. |
|
Definition
|
|
Term
Assist and encourage colleagues by sharing information and serving as mentors when
appropriate. |
|
Definition
|
|
Term
| Obtain the consent of colleagues before bringing an intern to an assignment. |
|
Definition
|
|
Term
Accurately represent qualifications, such as certification, educational background, and experience,
and provide documentation when requested. |
|
Definition
|
|
Term
Honor professional commitments and terminate assignments only when fair and justifiable
grounds exist. |
|
Definition
|
|
Term
Promote conditions that are conducive to effective communication, inform the parties
involved if such conditions do not exist, and seek appropriate remedies. |
|
Definition
|
|
Term
| Inform appropriate parties in a timely manner when delayed or unable to fulfill assignments. |
|
Definition
|
|
Term
Reserve the option to decline or discontinue assignments if working conditions are not safe,
healthy, or conducive to interpreting. |
|
Definition
|
|
Term
Refrain from harassment or coercion before, during, or after the provision of interpreting
services. |
|
Definition
|
|
Term
| Render pro bono services in a fair and reasonable manner. |
|
Definition
|
|
Term
Charge fair and reasonable fees for the performance of interpreting services and arrange for
payment in a professional and judicious manner. |
|
Definition
|
|
Term
Increase knowledge and strengthen skills through activities such as:
● pursuing higher education;
● attending workshops and conferences;
● seeking mentoring and supervision opportunities;
● participating in community events; and
● engaging in independent studies. |
|
Definition
|
|
Term
| Keep abreast of laws, policies, rules, and regulations that affect the profession. |
|
Definition
|
|
