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Details

Retailing
Chapter 1
9
Marketing
Undergraduate 3
01/26/2009

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Cards

Term
Retailer
Definition

business that sells products/services

 

links manufacturers to consumers 

Term
supply chain
Definition
set of firms that make/deliver goods
Term
wholesellers
Definition

buying

taking title to

storing

handling goods

 

*Large quantities

 

RESELL to retailers, industries, business users 

Term
vertical integration
Definition
firm performs more than one set of activities in the supply chain
Term
backward integration
Definition

retailer performs some

distribution and manufacturing activities

 

ie:

operating warehouse or designing private label 

Term
forward integration
Definition

manufacturer undertakes retailing activities

 

ie:

Ralph Lauren operating own retail stores 

Term
How do Retailers create value?
Definition

Provide assortment of products/services

break bulk

hold inventory

provide services

 

Term
Environmental factors of Retailing
Definition

1)Macroenvironment

- technological

- social 

- ethical/legal/political

 

2)Microenvironment

 -competitors

-customers 

Term
Retail Strategy
Definition

Customer Service

Location

Merchandise Assortments

Pricing

Communication Mix

Store Designs/Displays 

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