Shared Flashcard Set

Details

Retailing management
Chapter 11
32
Marketing
Undergraduate 4
11/13/2012

Additional Marketing Flashcards

 


 

Cards

Term
Promotion
Definition
a means that retailers use to bring traffic into their stores, and it includes advertising, sales promotion, publicity, and personal selling
Term
Advertising
Definition
is paid, nonpersonal communication through various media by business firms, nonprofit organizations, and individuals who are in some way identified in the advertising message and who hope to inform or persuade members of a particular audeience; includes communication of products, services, institutions, and ideas
Term
Sales Promotions
Definition
involves the use of media and nonmedia marketing pressure applied for a predetermined, limited period of time at the level of consumer, retailer, or wholesaler in order to stimulate trial, increase consumer demand, or improve product availability
Term
Publicity
Definition
is non paid for communications of information about the company or product, generally in some media form.
Term
Personal Selling
Definition
involves a face-to-face interaction with the consumer with the goal of selling the consumer merchandise or services
Term
Primary Trading Area
Definition
the geographic area where the retailer can serve customers in terms of convenience and accessibility better than the competition
Term
Secondary Trading Areas
Definition
the geographic area where the retailer can still be competitive despite a competitor having some locational advantage
Term
Institutional Advertising
Definition
a type of advertising in which the retailer attempts to gain long-term benefits by promoting and selling the store itself rather than the merchandise in the store
Term
Promotional Advertising
Definition
a type of advertising in which the retailer attempts to increase short-term performance by using product availability or price as a selling point.
Term
Affordable Method
Definition
a technique for budgeting advertising in which all the money a retailer can afford to spend on advertising in a given time period becomes the advertising budget
Term
Percentage-of-sales Method
Definition
a technique for budgeting in which the retailer targets a specific percentage of forecasted sales as the advertising budget
Term
Benchmarking
Definition
when a retailer uses the industry's best practices as a standard for its advertising budget
Term
Task-and-objective method
Definition
a technique for budgeting in which the retailer establishes its advertising objectives and then determines the advertising tasks that need to be performed to achieve those objectives
Term
Vertical Cooperative Advertising
Definition
occurs when the retailer and other channel members ( usually manufacturers) share the advertising budget. Usually the manufacturer subsidizes some of the retailer's advertising that features the manufacturer's brands
Term
Horizontal Cooperative Advertising
Definition
occurs when two or more retailers band together to shrae the cost of advertising usually in the form of a joint promotion of an event or sale that would benefit both parties
Term
Coverage
Definition
the theoretical maximum number of consumers in the retailer's target market that can be reached by a medium and not the number actually reached
Term
Reach
Definition
the actual total number of target customers who come into contact with an advertising message
Term
Cumulative Reach
Definition
the reach that is achieved over a period of time
Term
Frequency
Definition
the average number of times each person who is reached is exposed to an advertisement during a given time period
Term
Cost per thousand method ( CPM )
Definition
a technique used to evaluate advertisements in different media based on cost. The cost per thousand is the cost of the advertisement divided by the number of people viewing it, which is then multiplied by 1,000
Term
Cost per thousand -- Target Market ( CPM-TM )
Definition
a technique used to evaluate advertisements in different media based on cost. The cost per thousand per target market is teh cost of the advertisement divided by the number of people in the target market viewing it, which is then multiplied by 1,000
Term
Impact
Definition
refers to how strong an impression an advertisement markes and how well it ultimately leads to a purchase
Term
Advertising Effectiveness
Definition
the extent to which the advertising has produced the result desired
Term
Advertising Efficiency
Definition
is concerned with whether the advertising result was achieved with the minimum financial expenditure
Term
Premiums
Definition
extra items offered to the customer when purchasing promoted products
Term
Contests and Sweepstakes
Definition
sales promotion techniques in which customers have a chance of winning a special prize based on entering a contest in which the entrant competes with others, or a sweepstakes in which all entrants have an equal chance of winning a prize
Term
Loyalty Programs
Definition
a form of sales promotion program in which buyers are rewarded with special rewards, which other shoppers are not offered for purchasing often from the retailer
Term
Coupons
Definition
a sales promotion tool in which the shopper is offered a price discount on a specific item if the retailer is presented with the appropriate coupon at time of purchase
Term
In-Store Displays
Definition
promotional fixtures of displays that seek to generate traffic, highlight individual items, and encourage impulse buying
Term
Endcaps
Definition
the display of products placed at the end of an aisle in a store
Term
Register Racks
Definition
racks placed near the checkout to encourage impulse buying
Term
Demonstrations and Sampling
Definition
in-store presentations with the intent of reducing the consumer's perceived risk of purchasing a product
Supporting users have an ad free experience!