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RECR400-CH13 Human Resource Management
RECR400-CH13 Human Resource Management
23
Management
Undergraduate 4
10/15/2014

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Cards

Term
What are the 4 steps involved in providing human resources and what do they entail?
Definition
1. Recruitment - initial attraction and screening of the prospective human resources available to fill a position. Must know the job they are trying to fill, where the human sources are located and how the law influences recruiting.

2. Selection- Choosing the individual to hire from those who have been recruited. Selection represents a series of stages through which job applicants must pass in order to be hired such as testing and assessment centers.

3. Training- Developing qualities in human resources that will enable them to be more productive towards the organizational goal. This includes the following:

1. Determining training needs
2. Design the training program
3. Administer the training program
4. Evaluate the training program

4. Performance appraisal - Process of reviewing individual's past productivity in order to evaluate their contribution to management objectives. Main purpose is to furnish feedback to organization members.
Term
How would a "job description" differ from a "job specification"? What items would be included in a job description? in a job specification?
Definition
Job description - describes the activities that the job entails.

Job Specification - describes the characteristics of the person to be hired.
Term
When filling a vacant position, what are the advantages of promoting a person from within an organization compared to recruiting a person from an outside organization?
Definition
Recruiting from within builds morale, encourages employees to work harder, and entices employees to remain with an organization.
Term
Management Inventory Card
Definition
Contains an orgs history of the employee and indicates how they can be used in the future (what potential jobs he/she could be promoted/moved to.
Term
Position Replacement Form
Definition
Focuses on position centered info rather than people info. Helps identify what may happen to a position should it become vacant.
Term
Management manpower form
Definition
Identifies the employee's strengths and weaknesses when trying to fill a vacant position.
Term
What is a "succession plan"? Are there any examples of major corporations lacking succession plans?
Definition
A succession plan is the process of outlining who will follow whom in various orgs positions. WALT DISNEY COMPANY does not have a succession plan.
Term
If a vacant position can't be filled by promoting a person from within an organization, what sources exist outside the organization? For example, would the human resources of a competing org be a potential source?
Definition
Competitors, employment agencies, readers of certain publications, educational institutions.
Term
What's the purpose of EEOC?
Definition
Equal Employment Opportunity Commission

A product of the civil rights act that enforces federal law prohibiting discrimination based on race, color, religion, se, and national origin in recruitment, hiring, firing, layoffs, and all other employment practices.
Term
What does "affirmative action" mean?
Definition
Positive movement
Term
What is the purpose of "affirmative action"?
Definition
To eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals.
Term
What's the difference between aptitude, achievement, vocational interest, and personality tests?
Definition
Aptitude - potential of an individual to perform a task.

Achievement - level of skill/knowledge an individual possesses in a certain area.

Vocational Interest - individual's interest in performing various kinds of jobs.

Personality Test - Describes an individual's personality dimensions in such areas as emotional maturity, subjectivity, honesty, and objectivity.
Term
What's the difference between the "validity" and "reliability" of a test?
Definition
Validity - valid if it measures what it is designed to measure.

Reliability - repeatedly measures similarly time after time.
Term
What are the 4 steps of the training process:
Definition
Determine training needs
Design training program
Administer training program
Evaluate training program
Term
What is probably the most widely used technique for transmitting information in training programs?
Definition
The lecture
Term
What is programmed learning?
Definition
Technique for instructing without the presence or intervention of a human instructor.
Term
What types of training techniques would be used for "on-the-job training"?
Definition
Coaching
position rotation
special project committees
Term
What is a performance appraisal?
Definition
Process of reviewing individual's past productivity in order to evaluate their contribution to management objectives. Main purpose is to furnish feedback to org members.
Term
Rating Scale
Definition
Performance appraisal method using a form containing employee qualities and characteristics to be evaluated. Each factor is rated on a scale.
Term
Employee Comparisons
Definition
where employees are ranked against each other and only one can occupy a particular ranking.
Term
Free form essay
Definition
where the impression of the employee is written down in paragraph form.
Term
Critical form essay
Definition
Performance appraisal method where appraisers write down good or bad events involving employees, these records are used to evaluate employee's performance.
Term
Would it be possible for two employees to have the same ranking using any of the performance appraisal methods?
Definition
Yes, with the exception of employee comparisons.
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