Term
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Definition
| The ability to guide and influence the behavior of others |
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Term
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Definition
| The notion that the needs of followers are looked after such that they can be the best that they can be. |
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Term
| Contingency Style Leadership |
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Definition
| No one leadership style is best, the appropriate style depends on a multitude of factors. |
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Term
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Definition
| The process of entrusting duties and related authority to suboordinates. |
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Term
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Definition
| The obligation one has to ones boss and the expectation that employees will except credit or blame for the results achieved in performing assigned tasks. |
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Term
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Definition
| The obligation to perform certain tasks and duties as assigned by the supervisor. |
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Term
| Autocratic or authoritarian supervision |
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Definition
| The supervisory style that relies on formal authority, threats, pressure, and close control. |
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Term
| Bureaucratic Style of supervision |
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Definition
| The supervisory style that emphasizes strict compliance with org policies, rules, and directives. |
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Term
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Definition
| The style of supervision in which supervisor sets goals and limits but allows employees to decide how to achieve goals. |
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Term
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Definition
| Allows employees to influence and share org decision making. |
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Term
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Definition
| The communication approach by which a supervisor conveys to employees what, how, and why something is to be accomplished. |
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Term
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Definition
| Targeted job objectives that present a challenge but are achievable. |
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Term
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Definition
| An unexpected situation causes you to initiate a strategy for change. |
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Term
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Definition
| A continuous process for long term success. |
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Term
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Definition
| Grouping of employees according to authority relationships on the formal org chart. |
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Term
| Task group or cross functional team |
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Definition
| grouping of employees who come together to accomplish a particular task. |
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Term
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Definition
| Informal grouping of employees based on similar personalities and social interests. |
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Term
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Definition
| Grouping of employees to exists to accomplish something as a group that would not likely be pursued individually. |
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Term
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Definition
| Comprehensive research studies that focused on work group dynamics as they related to employee attitudes and productivity. |
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Term
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Definition
| The interaction of two or more individuals such that their combined efforts are greater than the sum of their individual efforts. |
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Term
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Definition
| People working cooperatively to solve problems and achieve goals important to the group. |
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Term
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Definition
| Work environment characterized by joint decision making shared accountability and authority, and high trust levels between employees and managers. |
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Term
| Virtual or geographical team |
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Definition
| Geographically separated people who are working on a common project and linked by communication technologies. |
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Term
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Definition
| A composite of feelings and attitudes that individuals and groups have toward their working condition, supervisors, top level management, and the org. |
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Term
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Definition
| organizational efforts to make the work environment more meaningful and creative by relating work to employees personal values and spiritual beliefs. |
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Term
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Definition
| Assaults or threats of assaults against employees in the workplace. |
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Term
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Definition
| interviews with individuals who leave a firm that are used to assess morale and the reasons for employee turnover. |
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Term
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Definition
| Survey of employee options about major aspects of org life that is used to assess morale. |
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Term
| Organizational Development |
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Definition
| Meetings with groups under the guidance of a neutral conference leader to solve problems that are hindering org effectiveness.. |
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Term
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Definition
| An effort by the supervisor to deal with on the job performance problems that are the result of an employees personal problems. |
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Term
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Definition
| Non directive interview during which the supervisor listens apathetically and encourages the employee to discuss problems openly and to develop solutions. |
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Term
| Employee assistance programs |
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Definition
| Company programs to help employees with their personal or work related problems that are interfering with job performance. |
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Term
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Definition
| Organized effort by a firm to help employees to get and stay healthy to remain productive. |
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Term
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Definition
| PTO allows employees to establish a personal time off bank that they can use for any reason they want. |
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Term
| Protected group employees |
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Definition
| Classes of employees who have been afforded certain legal protections in their employment situations. |
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Term
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Definition
| The ability to adapt to a variety of cultural communities. |
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Term
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Definition
| Unwelcome sexual advances, requests, or conduct when submission to such conduct is tied to the individuals continuing employment or advancement unreasonably interferes with job performance or creates a hostile work environment. |
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Term
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Definition
| use of demeaning language or judgement usually by men toward women. |
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Term
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Definition
| concept that jobs should be paid at the same level when they require similar skills or abilities. |
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Term
| Qualified disabled individual |
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Definition
| defined by the americans with disabilities act as someone with a disability who can perform the essential components of a job with or without reasonable accommodation. |
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Term
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Definition
| altering the usual ways of doing things so that an otherwise qualified disabled person can perform the essential job duties but without creating an undue hardship for the employer |
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Term
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Definition
| preference given to protected group members in hiring and promotion over more qualified or more experienced workers from non-protected groups. |
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